Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people, excellent selection of pre-owned vehicles

By Miamoose on 2/16/2019 at 3:19 AM.

Found the car while doing an Internet search and went in for a test drive. We were approached by Henri Gregorio, who had tremendous knowledge of Audi in spite of this being an Infiniti store. Henri provided us with great service, sent us countless pictures when we asked, and made the deal extremely easy to close. Everyone we dealt with was extremely professional, no pressure, to the contrary they were very honest in every facet of the purchase. We drove 35 miles from home to purchase the car, and will be happy to do it again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Above and beyond

By cruzangold on 2/14/2019 at 4:03 PM.

Juan made my purchase easy and painless. He went above and beyond expectations to deal with various issues that arose during the course of the transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress-free experiemce

By Lisa H on 2/12/2019 at 1:31 AM.

From the moment Henri walked up to us all the way through the entire process, he made us feel at ease. He was very friendly but professional. In addition even though it can be stressful to sign all the paperwork and take on a car payment, Abbey was super nice and down to Earth making it a bit less painless. If you are shopping for a new or pre-owned vehicle, you have to stop by Lauderdale Infiniti.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Experience, Overall

By CoolGuy123 on 2/3/2019 at 6:12 PM.

I do recommend Lauderdale Infinity and Juan Telles. The service was great and the car was ready when I told them I would be picking it up. No pressure sales gimmicks, and left with a good feeling about the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience because of Juan Telles!

By marinediver3 on 2/2/2019 at 8:05 PM.

I recently purchased a 2015 Infiniti Q50 and could not have done it without the help of Juan Telles. As a young female trying to buy a car for the first time, he was able to walk me through the entire process with such ease and a comfortable atmosphere. I have been in search of a car for over a month and was quit frankly over all dealerships and car salesman. Juan answered all my questions (about 500) with no hesitation and gave me honest advice while helping me enjoy my first time buying a car. He gave me MANY options and never made me feel pressured into anything. Juan Telles and Abbey Fayerweather are the reason I had such an incredible experience. I can't thank them enough and I will be recommending them and this dealership to anyone in search of a car. SideNote we drove all the way from Tampa to purchase this car. Great job guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Alex on 2/1/2019 at 5:30 PM.

Juan was great in assisting us buying a new car. The whole process was very smooth, we didn’t feel pressured into anything or rushed. We’ve had experiences before where the sales and financing people are extremely pushy and want you to buy all these extra things like their lives depend on it. Here, everyone made it a very relaxed experience. I’d recommend Juan for your car buying experience, he was patient, knowledgeable and friendly, glad we went with this dealership.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
5   Overall Experience
3   Price

Service oriented

By hslavin4 on 1/27/2019 at 4:10 PM.

Juan Telles did an excellent job selling me the auto I was looking for. He was knowledgeable and thorough in dealing with me. Juan answered all my questions and had me out with my cat in half the time of other dealers. I recommend this dealership and especially Juan Howard S Slavin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Am1178 on 1/24/2019 at 6:58 PM.

Overall good experience: efficient, knowledgeable and friendly staff. Multiple low mileage vehicles in stock at fair prices. Offered a fair price for my trade in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommend

By Rg on 1/13/2019 at 12:59 AM.

My husband and I would highly recommend this dealership. Henry, was our sales person and he was great! Buying a car at Lauderdale Infiniti was stress free and a wonderful experience. We loved working with Henry and his team and we are very happy with our purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond!!!

By NellyS on 1/9/2019 at 11:55 PM.

If you know about the Law of Attraction. That was my exact experience with Holman Automotive. Let me share my story. Mandela and the finance manager Andrea Anderson has made my car purchasing experience an amazing one. One that I will never forget. I was on the market to purchase a BMW car knowing that I did not have the best credit. In knowing this, I knew that I would have to put down a large deposit amount to give me my best chance and I had even lowered my expectations of getting the car that I really wanted. Thus, I went to a mom and pops car dealership because I had a found a car that seemed too good to be true. I went there and saw that the car was still on the lot at the price that I initially saw online and was super excited until we got down to the paperwork. Spoke w/ the finance manager who gave me the rundown of the terms and conditions that I would have and I was super furious w/ all the various added price that was unheard off and wasted my time (8 hours). Left and felt discouraged. That night, I prayed, wrote down and contemplated the conditions that I wanted to see happen for me the very next day. Low and behold, I woke up the following day determined to find a great dealership that I looked into and the very first dealership I went too was the exact one that I purchased my car from. Keep in mind, everything that I had written down came to be. Not only was my experience awesome w/ Mandala, but I was also super impressed by Andrea who fought extremely hard to provide the best condition and terms for me that I wanted. She was super transparent with everything plus she was able to provide my husband with an option that he could not refuse. So not only did I leave with a car, my husband who did not even expect to leave with a car also was able too by trading his 2013 car and getting a 2016 car with an even better term and condition. The Universe definitely had my back and my hopes are that anyone reading this if this is the confirmation that you need to go with this dealership, I promise they will go up and beyond for you and make sure that you have a wonderful experience. Thank you so much, Mandela and Andrea, for making my goal happen and starting off my 2019 right. She definitely comes highly recommended and I am certain we will be doing business again in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Afitz63 on 1/9/2019 at 1:46 AM.

Juan was friendly, knowledgeable, and genuinely interested in making my experience as smooth as possible. I would highly recommend Juan personally to any of my friends and family seeking a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome all around experience.

By mimi1679 on 1/7/2019 at 12:46 AM. Helped by IDK her name but I'd like to say that the receptionist was friendly..

First, let me start by saying that we were very anxious and apprehensive about trading in our truck and purchasing a vehicle. Juan Telles was our a salesman and he couldn't have been more efficient, honest or helpful. We felt comfortable with him and appreciate how smoothly everything went. It didn't take the entire day either, which was nice. No questions were left unanswered and we walked away feeling satisfied with our purchase. We also met with Abbey Faywerweather in the finance department. She made signing all those documents a breeze! Both Abbey and Juan were friendly, knowledgeable, transparent, and professional. I would definitely recommend family and friends to Lauderdale INFINITI. My husband and I look forward to doing business with them in the future. Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Setvice

By Rfrias on 1/6/2019 at 6:19 PM.

I purchased a car from Lauderdale Infinity and Juan Talles was the Sales Consultant that helped me. His honest and professional attention was amazing. The dealership have great deals on vehicles and they answered all my questions without delays.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Efficient

By Mark Lambert on 12/30/2018 at 6:05 AM.

This salesman was excellent to deal with dry professional and efficient. He was able for locate the exact car we wanted very fast. He handled the paperwork with similar efficiency and speed. He was the car deal we have ever done,

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Seamless and stress free

By Ninat on 12/21/2018 at 12:12 AM.

The salesman was honest and professional and thorough. I felt completely at ease. This was my first car purchase and I felt he provided outstanding guidance and I was in outstanding care. He was extremely knowledgeable. I would recommend him to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Mk1026 on 12/15/2018 at 10:16 PM.

I purchased my infinity via text. Just came in to sign paperwork. This was the easiest purchase I have ever made. Stress free, great price, and they picked the perfect car by listening to what I wanted. Henry was my salesman. He even kept in touch after the deal, to make sure I was happy. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Treated like a repeat buyer the first time I was there

By Rusty on 12/3/2018 at 4:06 PM.

I had been watching online for a low mileage Buick Regal GS to pop up locally and finally located one at Lauderdale Infiniti off Sunrise Blvd. It was priced to move so I jumped on it. Upon arrival unannounced, I perused the lot and found a Q50 that caught my eye as well and once I drove both automobiles, throughout the process of deciding which one I wanted to go with, my salesman, Juan and Chris, from F&I, were patient and accommodating to my exact questions and needs. I was under absolutely no pressure to go with the "house" brand and ultimately decided on the rather rare, Regal GS (though the Infiniti Q50 is one helluva ride as well) and I packaged a nice, five-year, bumper to bumper warranty on what already was a low mileage trade-in. Absolutely top notch experience and this is coming from someone who has purchased more than 30 cars since the age of 17. Everyone...from the sales staff to service, treated me like I had just purchased a 2019 Infiniti and not a pre-owned Buick. Their selection of low-mileage pre-owned vehicles is about as good as it gets and I encourage anyone looking for a higher-end, gently owned pre-owned automobile to visit Lauderdale Infiniti and speak to Juan, who will guide you into a great ride. Now, if you're looking for a new Infiniti, you'll be at the right place as well. Their selection is huge. Five stars all the way with this dealership. Thanks fellas!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience

By Tc123 on 11/30/2018 at 6:30 PM.

Fantastic experience ! Walked the Pr owned lot a all high quality vehicles a few times and Spotted a car that l immediately knew that it was the “one” an immaculate Mercedes the salesperson Henry looked up the history and we both knew this was perfectly maintained. Took it for a ride with his sales partner Jean & purcbased on the spot Andrea in financingwent thru #’s and picked it up Next Day! 1st Class Dealership

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Negotiated DISPOSITION Fee

By Disappointed on 11/15/2018 at 6:55 PM.

Salesman was Mr. Price Nice but can’t remenber what he says. I have never paid a disposition fee because I know they can be negotiated. Mr. Price said they would take my Lexus back and pay the fee $350.00. I agreed signed all the paperwork. Guess what, they never paid it. I got a phone call this morning from Lexus. Went to LAUDERDALE INFINITY they said I didn’t sign some paper saying that they were to pay. I signed so many papers. They didn’t put it in. THEY LIED. I would never recommend them to anyone. I was with Lexus for many years never had a problem. Can’t wait to get rid of this car. It drives like a truck.

I would not recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Juan was helpful and patient.

By bmw enthusiast on 11/12/2018 at 2:47 AM.

Went to this dealership since they had a wide selection of BMW 5 series. Was looking for a 2015 535i. I knew exactly what I wanted . Juan helped me locate the car. Went for a long test drive wanted to take in on the highway to make sure it drove perfect. Juan had no problem with that. Took it for a second test drive after price agreed. Again Juan obliged. I was impressed. I would definitely refer him to friends.

I would recommend this dealer.