Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect 10!

By terigfl on 1/29/2019 at 2:19 PM. Helped by Scott, Jessica, Nardo.

Lauderdale MINI staff friendly, engaging, service oriented, professional and they know their products. Brought my mother in to look for a replacement because the MINI is her dream machine after years of driving a RAV4. We found the perfect MINI Sport to suit her needs and they even showed her how to drive it. A big gold for Scott, Jessica and service manager Nardo - we won't hesitate to recommend the MINI and this dealership to our friends and colleagues. Wow!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SCOTT FRIEDMAN IS THE SALESPERSON TO SEE AT LAUDERDALE MINI

By floridaflyguy on 7/4/2017 at 2:21 PM. Helped by SCOTT, MARA, HISNARDO.

ASK FOR SCOTT FRIEDMAN. 305 609-7778. DON'T WASTE YOUR TIME LOOKING...THIS IS THE GUY YOU WANNA SEE FOR A MINI. THEY ALL ARE GREAT PEOPLE WORKING THERE. ASK FOR MARA FOR HER FINANCING WIZARDRY. HER SKILLS SAVED ME THOUSANDS...LITERALLY. I SHOPPED AROUND FROM PALM BEACH TO SOUTH MIAMI AND MY BEST DEAL WAS RIGHT HERE IN FRONT OF MY NOSE. THANKS, AND HATS OFF FOR THE GREAT SERVICE FROM HIZNARDO MY SERVICE ADVISOR THAT STEERED ME BACK INTO A NEW MINI AFTER SPOILING ME WITH EXCELLENT CUSTOMER SERVICE AND MAKING IT UNTHINKABLE TO DRIVE ANYTHING ELSE. YOU SHOULD GIVE SCOTT FRIEDMAN A OFFICE ONE DAY. HE'S A STAR IN THE MAKING. :P

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Setting a standard far above the rest!

By StacyG on 6/2/2017 at 9:25 PM. Helped by Scott, Marco, & Jessica.

Mara Romanello, the manager, has set a standard that I hope all other dealerships will emulate! Lauderdale MINI exemplifies what the car buying experience should be like: relaxing, straightforward, HONEST, and easy! There was none of the standard "sales" ploys or psychological games that is common in many dealerships. I went to their website to calculate what the trade value for my car would be. The online quote was closer to "retail" value than "trade in" and much higher than any other dealership by far. I took the vehicle inspection and Mara closely matched what the website quoted. I test drove a few MINI's and picked the one I wanted but had to leave for an appointment. I asked Mara to please send me the bottom-line number, so I could decide on financing. She gave me a fantastic price (no haggling needed!) and an excellent finance APR. I came back a few hours later to finish the deal. Everyone in the dealership was friendly, helpful and professional and jumped in to help when Mara was busy. Mara and team, thank you for breaking the mold and making buying a car stress free!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

the best service and dealer in fort lauderdale

By Claudio Ribeiro da Silva on 10/25/2016 at 12:08 PM. Helped by Jessica Confessore.

nice people, friendly and competent. this place is the place to go if you want to get a new car or get services done. strong recomend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By CUBuff on 1/10/2016 at 2:01 PM. Helped by Edward, Jessica, Don and Eddie.

From initial contact to final drive away this was far and away a remarkable car buying experience. The people we met and dealt with were so kind and authentic (no hint of the typical uncaring car sales mentality). we are raving fans for Lauderdale Mini, love the vehicle and should we be in need of buying another Mini or BMW this will be the only place we need to go to. Thank You, Holman Family for really knowing and applying sincere business ethics and practices in to your outlets!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scott Friedman he is the best sales rep.

By Tony on 3/11/2015 at 2:36 PM. Helped by Scott Friedman.

Very very professional !!! Thank you very much. It was the best deal ! So far. I wasn't gonna buy it but this guy it was so Friendly so professional and explained so good. Every single question asked It was right there with the right answer . Thank you again!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

I wouldn't recommend a single person to lauderdale mini....

By LaurenDepo on 11/2/2012 at 8:06 PM. Helped by Ryan dewey.

I wouldn't recommend a single person to lauderdale mini. This is the second time in less then a year I've had the worst experience with them. My car has 8000 miles on it. Bought it brand new 2012. The right side of my car, both front and back tires are completely bald. Almost steel showing. However the otherwise still looks brand new. There trying to tell me it's my Wear and tare on the vehicle and that I should of had an alignment at 5000miles. Also that I was driving on low tire pressure. I respond back with "how would you know my tire pressure is low and wouldn't the sensor go off and tell me" no respond back to that. They were not friendly what so ever nor willing to help. They give me a GMC ukon to SUV to drive in place of my mini as I have to pay for the gas. It's Friday and they still can't tell me what's wrong with my car nor have they called to inform me. I get a very improfessional text message from the service advisor. I asked for corporate phone number, he gives me the wrong number and then sends a text back saying "my bad." The last service advisor I had when the shroud around the turbo was bad the first 2 months I had the car he wouldn't return my phone calls and they had my car for well over a week. Then I'm two months away from being a year on my car and they tell me it's a month to soon to get the yearly Maintence on it. So in less then 30 days I have to deal with these improfessional people rude employees. I will never ever refer a single sole to mini or BMW again. And there are a whole lot more complaints I have.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

This is my second experience in dealwith with Lauderdale...

By Ken Rodway on 2/29/2012 at 11:43 PM. Helped by Jessica C and Judy R.

This is my second experience in dealwith with Lauderdale Mini. Jessica C, our salesperson was most courteous, efficient, and knowledgable about the vehicle that we were interested in purchasing. We had the trade in appraised one night, and the next day our vehicle was ready to pick up the next day. On the day we picked up the vehicle, the paperwork was minimal and we were only in the dealership for an hour and 20 minutes. I would recommend this dealership to anyone who is interested in purchasing a Mini (any model). I have always found the staff to be friendly, courteous and patient.

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
5   Friendliness
2   Overall Experience
3   Price
4   Quality of Work

We have had a Mini since 2008 and it is a wonderful car. ...

By mousebird.mama on 2/9/2012 at 3:49 PM. Helped by Jessica, and somone in fiance.

We have had a Mini since 2008 and it is a wonderful car. Last fall we placed an order for the new red/silver Coupe with white leather interior. We anxiously waited for almost 4 months for the car to be built and arrive at the dealership. When it came in it was BEAUTIFUL. I went out and got a cashiers check towards the purchase price, had custom plates done, and a few other things and dropped them off, so that things were ready for finishing the paperwork on Sun, 2/5/11. They checked over our trade-in which was first appraised at 12,000....they dropped it to 8,000 and said the transmission was going out/bad....which we disagreed with. We took it to Car Max, and got an appraisal close to Mini's original appraisal and the transmission was FINE. In leaning this we LOST TOTAL TRUST WITH THIS DEALERSHIP. The reduced trade-in value would have make the payments too high for us. We sold the Mini to Car Max, re-deposited our cashiers check for the Mini back in the bank. We went to Rick Case Fiat, and on 2/6/11 bought a Fiat 500 Pop, which is fully paid for and no car payments. The staff and dealership were pleasurable to work with. Aside from the above, the sales person Jessica was a wonderful person (at Lauderdale Mini)to work with. She was NOT at fault with us going elsewhere for a new car.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was very impressed with Ft. Lauderdale Mini. The sales...

By TeriH on 11/28/2011 at 8:08 PM. Helped by Regina Poirier.

I was very impressed with Ft. Lauderdale Mini. The sales associate I worked with was Regina Poirier. She was extremely knowledgeable and helpful. Not once did I feel pressured, instead I felt that she was recommending a product that she truly believed in. She went out of her way to make sure that I was getting everything I wanted. She was very attentive without being overbearing.It was a pleasure to work with her. I love my new Mini!! I will recommend Ft. Lauderdale Mini to all my friends, and will certainly make sure that they ask for Regina!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone in this office is so positively wonderful,...

By christyfultz on 11/22/2011 at 6:37 PM. Helped by Jessica Confessore.

Everyone in this office is so positively wonderful, helpful, kind and fun. They are very knowlegeable and work according to my needs. I trusted the information they provided me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service. Great attitude. Very satisfied! Both...

By Lquiros on 11/10/2011 at 3:51 AM. Helped by Antonio Lanuza.

Excellent service. Great attitude. Very satisfied! Both the sales rep and manager were friendly and purchase was quick. Everything was explained, there was no pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Regina was professional,friendly,encouraged questions and...

By linda rana on 11/8/2011 at 1:54 AM. Helped by regina poirier.

Regina was professional,friendly,encouraged questions and not intimidating, Extremely helpful. I felt she enjoyed her job and loved the mini as much as I do. I left the dealership completely satisfied, and would reccomend to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Judy was extremely helpful and attentive throughout each...

By atertulien on 11/5/2011 at 4:36 AM. Helped by Judy Reardon and Rafael.

Judy was extremely helpful and attentive throughout each of my visits. I am not only very satisfied with my Mini, but the service at the dealership was great. Everyone there, especially Judy was very helpful an patient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Regina was really nice to me and helpful. Ive called...

By cieline020493 on 11/2/2011 at 8:29 PM. Helped by Regina Poirier.

Regina was really nice to me and helpful. Ive called other dealers before and shes really the only one who really did what she can. I live in Miami so of course I also called the Mini branch in Miami, however, they were not able to help me at all. Id rather take the bus to Ft. Lauderdale to finish the deal with Ms. Regina than go to the closest dealer here. Anyway, she was great and the dealer was great. Everything went smoothly and that is why I would totally recommend them. THANKS AGAIN!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The staff was very friendly and helpful during the...

By imanih on 10/17/2011 at 3:20 PM. Helped by Jessica Confessore Guerrero and Bonne London.

The staff was very friendly and helpful during the process. They made me feel very comfortable about my Mini Countryman purchase. Overall it was and still is an excellent experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

When we visited the Dealer Lauderdale Mini, we had looked...

By FraukesMini on 10/10/2011 at 2:54 PM. Helped by Judy Reardon.

When we visited the Dealer Lauderdale Mini, we had looked around for a couple of minutes, when a sales person greeted us friendly and asked what we were looking for. Since we already knew, which vehicle we were interested in, the sales person explained everything about the car and answered all of our questions professionally. When we sat down to prepare the contract, Mrs. Reardon made sure to give us the best price possible, explaining all options. We expected to be there for a long time, and were then very positively surprised how fast everything was handled!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Lauderdale Mini was an exceptional experience to purchase...

By leopanda on 10/10/2011 at 1:03 PM. Helped by Judy Reardon.

Lauderdale Mini was an exceptional experience to purchase a mini from. Judy Reardon was very delightful to deal with. I would recommend Lauderdale Mini and return in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Jessica was the reason I went to Lauderdale Mini. She...

By timsweeney on 10/5/2011 at 8:57 PM. Helped by Jessica.

Jessica was the reason I went to Lauderdale Mini. She impressed me from the first minute we met till the deal was done. I'd hire her in a minute!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My husband recommended this dealer to me because his...

By lchen002 on 10/4/2011 at 3:09 PM. Helped by Antonio Lanuza.

My husband recommended this dealer to me because his friend had a great experience here. Everybody there are very friendly and helpful. They don't push people to buy it, but instead give them very honest advice, which is the best part of a purchasing experience. The agent who helped me was Tony, and he was very sincere when giving me advices. And he also tried really hard to get me a better deal even though there is not much he could do for a 2012 model. But I appreciated his effort. This is definitely the right place to go to get your MINI. And the car is awesome!!

I would recommend this dealer.