Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Overall Experience

Warranty

By EYost on 2/4/2019 at 11:40 PM. Helped by Mike.

I bought a used 2012 Chevy silverado in November had to go up twice and fix paperwork. Just made my first payment on January 11. Took my truck up because oil pressure dropped light came on and had a belt making noise. Told me it would be $900 to fix. Never buy a used vehicle from this place.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In a bind and left that old car behind!

By Sami92 on 9/19/2018 at 12:58 AM. Helped by Cody Custer.

We keep going back! Two cars with the same salesman. They sale you cars you can rely on and the service there is never second best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

More than excited!

By Tinamarie on 9/19/2018 at 9:01 AM. Helped by Cody Custer.

After my hubby 22 yr old truck decided to give up we visited this dealership. We were immediately approached and before we knew it Cody had us in a Jeep Liberty at an awesome price!! He made a miracle happen as I really didnt have my hopes up. He worked diligently to get an affordable deal for us that worked in our budget! I am more than pleased and would definately send anyone I know to Cody!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

After 2YEARS!!!

By Resewolfer on 9/19/2018 at 3:38 AM. Helped by Cody Cusker but everyone helped! I was a tad excited!.

I had been scouring the entire country for two years for the car I currently have. Even after I would find it and get excited, buy tickets to fly to whatever state had the car, I would find out that the ad was wrong, it was actually an automatic, or a different color. This happened at least 30×. 1233 one night I was doing my nightly ritual of checking all the car sites looking for the car I wanted. All of a sudden laurel Hyundai pops up with my exact car!! the right color, it was manual, 7000 miles on it. It was too good to be true. As I just got off work at a bar I instantly Sent off an email at 12:33 at night or in the morning I should say, begging them not to put the car even out for anyone to see. They could call me in the morning, and I would send them a deposit or whatever they needed to hold the car and I would show up on Monday to buy it. Which was my first day off. Four minutes later, I get a call from Cody Cusker telling me that yes the car was green , Yes it was manual, and yes it had 7000 miles on it. I instantly told him what do I need to give you to hold the car so you don’t sell it before I get up there. Mainly, because I forced him to to ensure that they couldn’t sell it to somebody.. He asked for a credit card $200 deposit. He insisted he trusted me but I didn’t want them to have any excuse to sell it out from under me. I got there at 9 AM on Monday. After driving seven hours I pulled into Laurel Hyundai and the car was parked around back waiting for me. I left that day with the car I’ve been searching for. They handled everything. And as someone who’s never bought a car with financing before, it was smooth sailing. They were all wonderful. I would drive seven hours to deal with this dealership again. Thank you again I still love my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Definitely a 5 star dealership

By Rogkel on 9/19/2018 at 2:36 AM. Helped by Cody Custer.

I am on my 3rd Hyundai from Laurel and I couldn't be happier. Great salesmen and great service. I highly recommend anyone, looking for any kind of car, to stop by and browse.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cody made it happen!!!

By ChristyK on 9/19/2018 at 2:04 AM. Helped by Cody Custer.

I found myself without a vehicle, I contacted Cody and the next day he put me in a beautiful, and reliable suv. Cody also was able to get me financing. Thanks again for helping me!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bad Credit

By Jyoung89 on 9/19/2018 at 2:05 AM. Helped by Cody Custer.

I got a brand new car 2018 and Cody Custer was the only one who was able to help and find a lender. Now for the first time I dont have to worry about my junker car breaking on me everyday.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal Service

By larissajames79 on 9/18/2018 at 3:33 PM. Helped by Cody Custer.

Laurel Hyundai Johnstown, Pa. has amazing customer service. It was nice to buy a car where the salesperson genuinely cared about the customer, listened to the customer and was patient. It was our first time shopping at Laurel Hyundai in Johnstown, and i guarantee that is where we will go back to the next time we need a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By __chelseaa on 9/18/2018 at 2:57 PM. Helped by Cody Custer.

Thanks to Cody for making what seemed like the impossible, possible! Super professional and easy to work with! I will definitely be back to purchase another vehicle. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Only dealership I'll go to!

By Erin on 9/18/2018 at 2:40 PM. Helped by Cody.

This is the knotty dealership my husband and I will use. Cody is always honest, helpful, and very patient. I never feel pressured when I go to see him and I always get the best deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Credit Problem Help

By HeatherC930 on 9/18/2018 at 2:32 PM. Helped by Cody.

We went to see Cody to get a vehicle because we had terrible credit and he said he could probably help. Not only was he able to get us a car loan, he was able to get us into a great vehicle that we will have for years to come. Great customer service from everyone there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By EvanEdsall on 9/18/2018 at 2:30 PM. Helped by Cody Custer and Jaime Swope.

Working with Cody and Jaime at Laurel Hyundai could not have been a more positive experience! I shared with the two of them exactly what I wanted in a car and within minutes they found me the perfect vehicle, all within my monthly budget that I was comfortable with as well! The whole experience was fast, efficient, and smooth sailing. I would recommend them to anyone who is in the market for a new or used car! Thanks again Laurel for the awesome experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By chloe824 on 12/24/2017 at 5:16 PM. Helped by Harry Santichen.

Wanted to deal with local dealership and will use service for my oil changes. Was treated very good and staff was friendly and informative and very knowledge of vehicle I purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By westboyz1214 on 12/20/2017 at 5:18 PM. Helped by Cody Custer.

Great and prompt service, no forcing options of any kind great and professional attitude. Understanding of money and needs and desire to find a match that fits.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Why we shop local

By smilell15905 on 12/12/2017 at 5:41 PM. Helped by Cody Custer.

We buy cars local because of Cody. We used to shop out of the area for our vehicles. We don’t have to shop outside of the area anymore.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car Purchase

By bkoontz75 on 12/12/2017 at 5:30 PM. Helped by Cody Custer.

Very happy with the process of working with Cody at the Laurel Hyundai dealership. He was knowledge and helpful about the Elantra model for all trim levels and years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

car

By usiowajr on 11/23/2017 at 5:27 PM. Helped by Mike Pote and Frank?.

I wanted a silver hatchback with black interior, and that is what they got me.I still have to get the mats, which they said they will get them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hey, REALLY ... Don't Miss THIS One!

By angkirk78 on 11/16/2017 at 5:15 PM. Helped by Harry Santichen.

Cannot say enough good things about my new car buying experience at Laurel Hyundai! The dealer sticker discounts, rebate(s) and "throw-ins" were a "godsend". Salesman Harry Santichen = a veteran, calm, kind, slow-paced, "non-pushy", patient and understanding person to work with on my deal ... Heck, the guy even fed me some dinner at the dealership and trust me, that's not a "norm" (or even a "perk") there! Ryan, the financing "closer" was a jolly, joking, jovial but determined soul to get the deal done - even when I bartered/haggled (but succeeded getting, in the end) some "extras"/ "throw-ins". Even General Manager Frank Arcurio, who has a serious "Abe Vigoda vibe" to him, even smiled once. Overall, simply fantastic buying experience at the dealership!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very satisfied

By ssweett46 on 11/15/2017 at 5:26 PM. Helped by Harry santichen.

I had a great experience. They were very up front with me and helpful in choosing a car. I would recommend them to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good job.

By tursino on 11/12/2017 at 5:17 PM. Helped by Harry Santichen.

Our salesperson, Harry, was very knowledgeable about the vehicle and answered all our questions. This was our third purchase of a Hyundai so obviously, we are satisfied with the sales force and the dealership.

I would recommend this dealer.