Dealer 2-Year Rating

Overall Rating

2.9 / 5
Customer Service
2.3  
Friendliness
4.3  
Overall Experience
2.3  
Price
3  
Quality of Work
2.3  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

2.2  

1   Customer Service
5   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Promise Broken

By juicer64 on 1/11/2018 at 5:05 PM. Helped by Michelle, Petras, Derrick.

Made an appointment to test drive 2 vehicles at dealership. When I got there nobody knew anything about it. That should have been my first clue that this business was going to disappoint. Bought a used Hyundai Santa Fe and had to bring it in twice within 2 months for repairs. Failed to deliver on "Laurentain Promise" as they refused to repair problem. Told me to take vehicle to Hyundai dealership to see if they would look after it under expired warranty. Once you buy their vehicle and they have your money, you mean nothing to them. Super friendly and helpful before you buy, then uninterested and slippery afterwards. SHOP ELSEWHERE!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sweet trade in

By Ram-1500 on 12/10/2017 at 2:12 AM. Helped by Calvin Winch.

Just traded in my wrangler for a Ram Thanks to Calvin Winch @ Laurentian Chrysler Great deal awesome service i will be contacting him in the future

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

the girl who books appointments is never there

By disappointed on 11/4/2016 at 5:56 PM. Helped by ?.

keep trying to book appointment but the girl who takes care of booking appointments never answers the phone or is not there. Would not recommend Laurentian Motors for anything.

I would not recommend this dealer.