Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Responsive and Accommodating

By jyro215 on 5/8/2017 at 11:01 PM.

I spent about 6 months shopping around for used 911s before I found a beautiful one in my price range at Law Auto Group. The detail work they did on it prior to sale was breathtaking, and they made a near 10-year old car look nearly brand new. Jose worked with me on the price and was very accommodating in sending the car to a mechanic of my choice for a pre-sale inspection, even though it was in the city. Even post sale, he's been extremely responsive to my questions, and definitely gives off a good and friendly vibe. The only reason I gave a 4 instead of a 5 is that one of the sales managers got weirdly aggressive with me while negotiating the final price. My mechanic had recommended some maintenance items, and when I brought those up he seemed strangely insulted by my thoroughness. Regardless, Jose was great, so I was glad to work with him the vast majority of the sales process.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

GREAT SERVICE!!!!

By Home team424 on 4/25/2017 at 6:53 PM. Helped by Frances Otero.

I would like to thank Frances and the whole family at law auto group! My car buying experience with y'all was more than fantastic! I will tell everyone I know about y'all dealership! Thanks for being great to me and my family! The start of a new and long relationship with law auto group! Thanks again! 1??

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Terrific salesperson

By Toddt54 on 4/21/2017 at 5:53 PM.

Law auto makes you feel welcome the minute you walk in. I happened to set an appt with Jose and purchased the car because of him. They are not a dealership of glass walls and screaming sales managers trying to intimidate. It is a business and they negotiate as such. I would buy other vehicles there because of their professionalism. Best car buying experience Thanks Jose

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Excellent service from sales

By pyramid7 on 3/21/2017 at 1:36 PM. Helped by Brian Collins.

I purchased an M3 from this dealer in march of 2017. Brian was very helpful and knowledgeable. I was an out of state buyer and he was very accommodating and patient. When I had some communication issues with their accounting department, Brian stepped in and resolved the matter very promptly.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Law Auto Group - a class dealership

By Marc Saegaert on 3/3/2017 at 2:49 PM. Helped by Michael Adams.

I've been searching for a low mileage 2009 + Cayman S for over a year. I found one listed online at LAW Auto Group in Bensenville, Il. I'm from Connecticut. I talked with Michael Adams, a sales consultant, early on a Monday morning. After receiving the answers for the page of questions I had, I placed a small deposit on the car and decided to fly out the following Thursday to give it a looksee. Michael, it turns out, was scheduled off that day, but picked me up at O'Hare, anyway. Michael showed me around the 50,000 square foot facility which is chock filled with amazing cars. Lotus and Aston Martin, Porsche and other drool-inducing models. The Cayman S I had seen online was even better in person. Michael couldn't have been more informed as a salesman, or more gracious and accommodating as a human. Not only did I sign the deal then and there (and working with Annie Marino in the finance department was a joy, indeed!), I drove the car back to Connecticut. If you're looking for a car that is AS ADVERTISED, or better, and want the experience to be as smooth as you always hope for but never is, then LAW Auto Group is the place. They won't disappoint. I will do business with them again in a hot second. Thanks, Michael and crew, I'm one happy camper. (I posted this on their Facebook site as well, as an indication of how exceptional this buying experience was.)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people, amazing cars.

By Alastair Colcol on 2/21/2017 at 4:43 PM.

Law Auto Group is fantastic. Friendly employees, great prices and a selection of vehicles that are a car enthusiast's dream. Jose is a great guy and definitely made me even happier with the purchase of my dream car. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, even from far away

By jhanel on 1/24/2017 at 9:44 PM.

I found a beautiful 911 online, met Jose at Law Auto and test drove it, then returned home (several hours away). Jose walked me through every step of the process, and even had the car delivered to my house. Great experience, and Jose is a great guy. And I could spend a day just wandering their warehouse of amazing cars!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loved every minute of it.

By Adriana Gomez on 12/6/2016 at 7:56 PM.

I walked in not even knowing what I was looking for, I just knew I needed something realiable for the winter and Jose was so helpful and patient. The best part of all was that he made my family and me feel so comfortable and he wasn't pushy at all. Best experience I have ever had in a dealership. Thanks again Jose for a wonderful experience

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience - Jeff

By jbrichards1 on 11/29/2016 at 6:13 PM.

Found the vehicle on line and contacted Jose based on the website reviews. My first car purchase on line and from 5 hours away. Jose walked me through the process and details. After agreeing on a fair price, the car was delivered to my house and exceeded my expectations. I would definitely recommend The Law Auto Group and Jose Perez to anyone looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car buying experience I'd ever had.

By Tami Andersen on 11/23/2016 at 2:29 AM. Helped by Annie Marino.

I felt no pressure, but was given all the attention I needed. I never felt uncomfortable during the process. All my questions were answered to my satisfaction and I absolutely love my Jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extra good

By Jack on 10/7/2016 at 3:25 PM.

Great company to deal with. Jose was excellent.highly recommend this dealership. They are committed to the finest quality of customer service.. Very happy with my deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Harley purchase

By Fatboy96 on 9/25/2016 at 10:34 PM. Helped by Annie.

Contacted via phone after coming across a Harley they had for sale on their website. Long story short they put together a deal for me that was extremely fair. I arrived and they had the bike and paperwork all ready to go. Seamless process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Infiniti Lover on 9/21/2016 at 12:50 AM.

I called after seeing an Infiniti QX56 at what looked like a very good price. Jose called me back within 30 minutes. I had decided to just drive there before making sure they still had the vehicle. Even though they close at 7:00 pm, Jose said don't worry about it. They stayed late enough so that my wife and I could check out the car and test drive it. No asking for my license, no checking with the manager to see if it was ok if he didn't come with us. Just handed us the keys and suggested a route given all the local construction. We loved the car. It had a few issues, small crack in windshield, a torn seat belt, and an issue with the air pump on the rear suspension. Jose told us not to worry, they would take care of all of it. They replaced the windshield, replaced the air pump, and replaced the seat belt. No questions asked. No negotiating, they just stood up to the issues and fixed them without hesitation. We got a good price for our trade and a good price on the one we bought. Zoran was a great guy too. NO PRESSURE WHATSOEVER. Because the car was a little late coming back from the mechanic, there wasn't sufficient time to get it detailed before we got there. They quickly offered us a full detail at our convenience. It was the most hassle free, most pleasant car buying experience I have EVER had. I won't do to a dealership again. The cars are stored inside and WELL taken care of. Great job Jose and Zoran. You made the owner proud. See you for my next car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

shockingly good

By Greg French on 9/12/2016 at 1:10 PM. Helped by mike also assisted and was great.

So I am an older guy and have never bought from a non franchise auto dealership. To say I was "skeptical" would be an understatement. However they had the car I wanted so i decided to swing by for a look. Jose was professional and put me at ease right away. The entire team was amazing and i was in and out papers signed within 45 minutes.... 45 minutes!! They got me a sweet bumper to bumper warranty and a full point lower on my interest rate than anticipated. I was and continue to be shocked. These folks really know cars and the business and i will NEVER use a franchise again. As a matter of fact i am already looking at their inventory for my wife's next car. They have a new customer for life. Greg F.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and easy place to buy a car

By Marinis9 on 9/2/2016 at 5:15 PM. Helped by Paul boidanis.

They made it a very easy process to drive out with the car I wanted. I will definitely recommend this place to friends as well as buy my future car here. Thanks Law auto group

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Car Buying Experience Was So Easy!!!

By Adam M on 7/26/2016 at 6:14 PM.

The moment I came across the Audi at LAW, I knew I had to have it. I went in and the sales staff was so very helpful. The car was exactly how it was described online, well it actually was better!! I took the car for a test drive and fell in love. They made the experience so painless and care free. I am definitely going to be telling all my friends about LAW Auto Group. Thank You!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

There needs to be a few more rating stars added on here!

By shawnsaudi on 7/25/2016 at 2:22 AM.

I recently purchased an Audi from Jose Perez at Law Auto Group. Where do I start. When I first arrived I looked around outside for my future Audi and only found a few cars. After going inside and doing a quick scan around the office area I was greeted by Jose Perez. I explained what Audi I was looking for that I had seen on their Website. He knew a lot about the car I mentioned and asked me to follow him. He opened the door and all of their inventory is in the warehouse! He explained to me that they have over 100 cars kept inside. After a couple minutes of explaining the car to me, he tossed me the keys and left me by myself. Being an introvert I welcomed the idea. After a quick test drive I walked back in and was ready to purchase. Jose filled out a bill of sale (after 10 minutes of price haggling in which I won the haggle!) and it went into finance. Jose then asked me if I wanted something to drink and that he was going to take my new purchase and fill up the tank. Fill up the Tank? I walked around the indoor showroom for about 15 minutes and Jose returned with a smile and said that they were ready for me in Finance. Really? I only walked around for 15 minutes!? I go into the finance department and was greeted by the Finance Manager Zoran. Jose was right. Everything was prepared and ready to go! After explaining my paperwork to me I was congratulated on my new car and headed out the door! I went to look and kick the tires and I walked out the door in an hour and a half with the car! With a person like myself I never thought everything I hoped for would happen. I had gotten my Price, Privacy and Professionalism when purchasing a car from Jose and Law Auto Group! Thanks again guys I really appreciate it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Jose was great! Service was great!

By Denali2012 on 6/22/2016 at 1:00 PM.

Great experience buying a pre-owned vehicle. Jose was great to work with and we couldn't be happier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasure to deal with!

By RA on 6/16/2016 at 12:21 PM. Helped by Paul Boidanis.

From the moment I walked in, all through the signing of the purchase of my 2007 Porsche 911, everyone at Law Auto Group was great. I had found Law through Carfax.com. and stopped by to see a couple of 911's they had shown on that site. Fortunately, I was introduced to Jose Perez! This guy know Porsches! He was super informative about the different trim levels, engines, and options available on the cars they had available. No BS whatsoever!!! Overall, he made my "Toy" car buying experience FUN! Jose's associate Paul Boidanis and manager Zoran also contributed to the overall 5 star experience. Anyone considering an exotic car purchase should definitely stop by this place...beautiful cars, great people!!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great car buying experience.

By Allan on 6/12/2016 at 4:15 PM.

They had just the car I was looking for. It was represented as advertised. Jose Perez is a gentleman and a pleasure to deal with. I would recommend him to anyone. Very satisfied.

I would recommend this dealer.