Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional and did every to make purchase possible fo

By Dgauthier on 8/24/2019 at 6:48 PM.

Great sales team they made car buying easy. They worked with us to get the payments right and highest trade in value for our mini van

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service by Scott Essex!

By Amy Taylor on 8/1/2019 at 9:11 PM. Helped by Scott Essex.

My husband and I purchased a used car that needed some work done on it. Scott provided fast and timely repairs with a great attitude! He never showed any frustrations working with us and always had a great and helpful attitude! I would highly recommend you see Scott Essex for any of your service needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service and pricing!

By JohnnyPee on 7/30/2019 at 1:22 AM.

Hunter Venables gave me the VIP treatment from the minute I walked in the door to Lawrence Kia/Mitsubishi. He made the buying process as smooth and painless as I've ever had. It took literally minutes to get a deal done and I drove away with my new 2020 Kia Sportage LX. Hunter was very professional, funny, and great to work with. I can't thank Hunter enough for making me the deal I asked for and getting me into the vehicle I wanted with the options I wanted. If you ever get tired of the usual dealerships and salesman, you gotta come see Hunter Venables at Lawrence Kia/Mitsubishi, and he will definitely change your mind about the car buying experience in a great and positive way. They will meet and beat any price on a new vehicle, plus their selection of inventory is second to none!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Quick, fast, easy to work with, will make things right.

By zigania on 7/29/2019 at 2:20 PM. Helped by Brandon, Malcolm, Leslie.

I recently bought a 2018 Subaru WRX from Lawrence KIA. Immediately after taking delivery I notice one of the new tires Lawrence KIA installed was leaking air at a pretty alarming rate. Tim proceeded to have me find a local tire store to look at it (only because we live nearly 2 hours away from the dealership). The local tire store found the cause of the leak, fixed it, and Tim took care of the bill right there on the phone in the store. Once again this dealership, for a second time, has shown me they are head and shoulders above any other dealership I have dealt with in my life. From my salesman Nick continuing 2 weeks later to reach out to make sure I am still happy and nothing is wrong, to Tim in the shop ensuring your vehicle is taken care of after leaving the dealership. I would choose no other dealership as long as we are at Fort Riley or within a reasonable distance. I gave 4 stars to quality of work ONLY because it took 5 days after purchase to complete a tune-up, new tires, and look at the radio. I LOVE my new car but that seems a little stretched.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Car purchase

By BLOOMR on 7/26/2019 at 11:15 PM.

Quick, efficient, good value. Very organized from time you walk through the door. They worked with me on rebates and informed me of the great warranty I did not know about.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patience

By Brenda Riggs on 7/27/2019 at 9:13 PM.

Our salesman was put through the paces finding the price, model, and color. Kelly Engler worked hard for us. The staff made it happen for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quentin Guerra

By Jt on 7/19/2019 at 6:09 PM. Helped by Quentin Guerra.

Quentin was friendly, helpful, professional and not overbearing. I enjoyed the time throughout the selling process. No haggle approach was unusual but very much appreciated.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fabulous. Works for the customer.

By Kathleen Brandt, Stephanie Briggs on 7/5/2019 at 6:41 PM. Helped by Leslie Brown.

When purchasing a car, the service dealer replaced the missing bulb in the car that we came in. Mason Abner was very quick and gracious and his service. This dealer, to include working with Nick Bozinos - car salesman, seems to have the customer in mind. Love this dealership. Came to Lawrence from Kansas City Missouri. Worth the trip.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a Kia

By SPI on 6/17/2019 at 5:00 PM.

Lane was very professional and well versed in the vehicle we were interested. He explained all options available and receptive to our counter offer. Time well spent.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Bought a truck

By PDAVIS on 6/15/2019 at 10:30 PM.

Hunter and Lane got me an awesome deal! They got me into the truck i wanted and worked with me to get me a great deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and enjoyable experience

By Casey on 6/15/2019 at 3:16 PM.

Very easy and professional experience. Would buy here again. Recommend this dealership and Kelly Engler The information was accurate and the price was very fair.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Bsloan on 5/30/2019 at 11:44 PM.

Had very pleasant experience working with Lane. He was a fine gentleman and was easy to work with. Answered all my questions and was very honest!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scott is awesome

By Beas1 on 5/8/2019 at 11:04 PM. Helped by Scott Essex.

Service team Scott Essex is the best, took care of me right away. Appreciate all he did in getting me back on the road. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Sorento

By montenewkiaguy on 4/10/2019 at 1:26 AM.

MJ was very polite and respectful. He never made you feel like he was just trying to close a sale. He made you feel like a friend and someone who is interested in helping you fill a need

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New customer for life!

By JohnnyPee on 4/7/2019 at 1:01 AM.

On January 26th I went into Lawrence Kia to look at the 2019 Kia Sportages. Chris Pena greeted me and we began talking about what I was looking for, the price range, and the payments I could afford. In no time Chris Pena brought a Sportage from their overflow lot and I test drove it to see if it fit me and what I was looking for. I immediately fell in love with it during the test drive and knew this was the vehicle for me. After thd test drive we sat down and went over the numbers, was approved with payments I could afford. The deal was done pretty much but since I went in after work and it was closing time, I offered to come in the next day and sign the paperwork and pickup my brand new 2019 Kia Sportage LX. I was previously a customer of Briggs Kia but after dealing with Chris Pena (sales associate) and Chris Herring (finance manager), they made the whole experience much quicker and alot more pleasant than I've ever had at Briggs Kia. Plus, their inventory is so mucb larger than Briggs Kia, so I had much more colors and options to choose from than I ever had at Briggs Kia. Also, having a larger inventory enabled them to have bigger discounts and lower pricing on their vehicles than their competitors. I'm now a Lawrence Kia customer for life and want to thank Chris Pena for all his help and patience while choosing the perfect Sportage for me. Thanks as well to Chris Herring for working his magic and getting me financed with affordable payments that won't break the bank.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

MJ is great

By Alcala Family on 4/6/2019 at 9:00 PM.

MJ worked very well with my family. We came in close to closing time and he still took the time with us and was very kind to my kids. We came back the next day to purchase our vehicle and never once did I feel too pressured. We were very pleased.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great

By Mother5 on 4/6/2019 at 1:56 PM.

Lane the salesman was pleasant to work with and worked hard to get the best deal. Would recommend lane to everyone. A big shout out to Lane

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Dealership Now

By George on 4/1/2019 at 11:09 PM.

I bought Mercedes from Lawrence kia. I live in Maryland so I had to buy the car online. but with the help of nick Williams my sale person. he called me everyday to let me no he's still working on the deal. I finally got the deal. Nick Williams and Mario where amazing. I got my car and it looks very great. thanks again Nick Williams.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a Kia Sorento

By Susan on 3/30/2019 at 8:17 PM.

We were ready to buy a Kia Sorento today after spending the last few months exploring different options. We were dreading coming in because buying a new car is such a hassle and usually an unpleasant experience. We got lucky working with Hunter Venables. He was friendly and helpful and made us feel comfortable from the get-go. If we ever need another Kia, we would definitely buy again from him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New SUV

By Scottsusansoccer on 3/30/2019 at 8:11 PM.

Very pleasant experience!!! Much smoother than the last time I bought a car here. Our new SUV will be a nice addition to our other Kia.

I would recommend this dealer.