Dealer 2-Year Rating

Overall Rating

3.2 / 5
Customer Service
3.5  
Friendliness
3.6  
Overall Experience
3.1  
Price
3.4  
Quality of Work
3.5  

Dealer Reviews

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Overall Rating

1.0  

1   Overall Experience

"Stay away from this place"

By Unsatisfied client on 10/26/2018 at 7:44 PM. Helped by Kyle Lee and Greg Stephen.

Very dishonest people working there- starting with the owner Kyle Lee. Worst car experience ever!!! Our fault for not doing a little research and reading about this place- seems like they are known for being shady.. If you can just simply stay away from this so called business! I had to rate to submit my review if not I would not even give them that one star as I definitely do not think they deserve that! That's a (negative)-1 star

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

First Car Buying Experience

By ChelseaHill347 on 10/22/2018 at 2:46 PM. Helped by Mark Vaillancourt, David Lovering.

My salesman was amazing in helping me find my first car and made sure we found one in my price range that would help me build my credit from 0. He even stayed after hours to help me fill out the proper paperwork and make sure I had everything I needed before leaving the lot with my car. I’ve never heard of any other dealership where the salesmen stay later than usual just to make sure their customers are all set and understand everything completely.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

No honor, no return calls once they have your $$$

By Dan Gerson on 8/7/2018 at 4:19 PM. Helped by Greg Stephens, Ron (owners brother).

Purchased a ram 1500 big horn on 07/11/18 from Lee Auto Group of Ft Myers for $16k. The day after I got it home I discovered the chrome panels on bottom of door were there to cover up the fact that the bottom of the door was completely rotted out (not surface rust) but so rusted it just crumbles off when I touch it. After getting rear seats to raise up I discovered a water line inside the vehicle and as well can see floor rusting out in rear of passenger compartment where they obviously missed it per not being able to lift the seats. Greg Stephens told me to bring the vehicle in and indeed saw the driver door was rotting away under the aftermarket panel and told me he would call me back later that day. Bottom line is 10 days later and no call. $16k for a vehicle with obvious flood damage. I called the day I wrote this and again Greg Stephens replied he would call me back withing the hour and now another 9 days later and no reply once again. This morning I pulled the seats and carpet and low and behold the padding under the carpet was still wet. My credit union is aware of this but unfortunately not much they can do. They did however add that they would bring this up with the higher ups to see if they can have Lee Auto Group in Ft. Myers black listed as a company to provide loans for their customers. I hesitated writing this review but the customer service once they unload a vehicle on you is simply horrible.

I would not recommend this dealer.

Overall Rating

1.8  

2   Customer Service
3   Friendliness
1   Overall Experience
1   Price

Start to finish

By Cookie on 7/24/2018 at 8:04 PM. Helped by Garcia.

Started out ok. Took it upon myself to refinance at a lower rate. My credit rating over 800. They stalled the process had the wrong phone numbers for me. No one returned my calls and when I called them, it was turned over to someone else, so was unavailable or in a meeting. Recommend a real dealer not one that operates out of a trailer. In essence they screwed me. So if you want to be screwed, shop here.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Left Angry As xxxx

By warmlr51086 on 3/6/2018 at 11:05 PM. Helped by Jaccob.

Called and spoke to Jaccob told him exactly what we wanted. He was very persistent at selling us a vehicle that we didn't want. We kept saying no and he kept trying to get us to take it for a test drive. They held our debit card while showing us vehicles. After Jaccob got to pushy I had to get a little BITCHY and ask for our debit card back and let it be known that we will never be back. He couldn't even give us a price on the vehicles that we were interested in. I have never been to a car dealership that they couldn't quote me a price and they held our debit card. Sounds kinda fishy to me. Beware Buyers

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Stay away **UPDATE**

By davebrass62 on 2/16/2018 at 11:55 PM. Helped by Dennis.

Shortly after writing my review I was contacted by Dennis at Lee auto group. He explained the warranty company had given me some misleading information and got right on the case. 72 hours later I had my refund check from the warranty company for the full amount. I’m SOOO happy. I really like the guys at Lee auto group, and do a great job, and sell quality vehicles. I’m a happy camper and highly recommend them

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Never buy a car here

By /Fender22 on 1/11/2018 at 4:19 PM. Helped by All.

As a consumer when you go to a car lot, you don't want to leave with the taste of vomit in your mouth, well... lets just say this. It's a salvage yard that will sell you a clunker way above market value pricing+ and you're going to most likely buy a problem vehicle, plus a $699 dealer fee,tax and tags. I've bought dozens of preowned vehicles in my life, trust me, I will tell you, NEVER do business here because you'd be stupid, typical used car xxxx. Runnnnnnnnnnmnnn!!!!!!!! Do not even look at their inventory. Also, be careful their salesman are trained to sell their inventory $1200-2000 over their advertised internet pricing. Your cars are junk and so are your souls. I tried to leave ZERO stars for less than poor but this site wouldn't allow it.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought great car

By laurarhodes0891 on 8/10/2017 at 4:19 AM. Helped by Kyle.

Just bought a car from Lee Auto Group. They really helped me find something that I really liked within my budget. There were a lot of cars to choose from & mine is running great! Definitely recommending them to my friends and family when they need cars. thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WONDERFUL!!!

By skids4you on 3/15/2017 at 3:39 PM. Helped by James.

So happy to have found & purchased a car without the BUY, NOW pressure we felt at other places we shopped. We worked with James who was so helpful & not pushy, which was so refreshing. There was an overwhelming selection of really nice, clean cars. We couldn't be happier with our purchase. I'm a "shopper" & their prices can't be beat! Will definitely refer others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, love my car!

By maria.l.perez1024 on 3/15/2017 at 5:07 AM. Helped by Ron.

I had a great experience at Lee Auto Group. They had a lot of cars on their lot to choose from that were all in great condition. I ended up buying a Cadillac and I'm so happy with it! Ron was the salesman I dealt with. The whole staff was really welcoming and helpful throughout my whole purchase process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lee Auto Dealer

By RMW72767 on 2/20/2017 at 8:33 PM. Helped by Ron.

Great service and they work with you on the price. When its time to trade in my car, I will be back to the Lee Auto Dealer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car with low miles

By JCM on 9/22/2016 at 10:05 PM. Helped by Phil.

Love my new car from Lee Automotive. I found the car I wanted online and ended up seeing many other cars I would have also been interested in. Also, I now have a cheaper car payment than my last car with lower miles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hard to find but worth it

By sarahdawsom on 9/5/2016 at 9:11 PM. Helped by Phil.

Went in to see a truck that I found online, it had just sold but he had over 10 to choose from. Bought from them and coming back now to give them a well earned positive review. Was hard to find but I got a great deal. Would definitely deal with them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lee Auto

By P. Phillips on 6/16/2016 at 3:19 PM. Helped by Ron, Kyle.

Lee Auto Group was able to provide me with an excellent experience! My salesman, Ron, was helpful, up front, and able to get me into a great car! Thanks for everything!

I would recommend this dealer.

Overall Rating

2.5  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price

THE PLACE IS AS BAD AS IT LOOKS - STAY AWAY

By Joey M on 6/3/2016 at 9:30 PM. Helped by Phil was the salesman..

CHEATS & LIARS. Facility looks like a dump and business practices reflect same. Told me they would give me $5000 for my tradein sight unseen. When i went to close they gave me $2000. When I got home and went to lock the car there was no cylinder in the lock so could not lock the car. Read every word of the contract (i did not so shame on me), 4 weeks after I had the car i had not received the title. They also provide you with Auto Check, NOT Carfax. When i went to sell the car the dealership did a carfax check and it had 20,000 more miles on it they was on the car. Nothing you can do. They told me I owed an additional $90.35 for the title since it is not included in the contract. These folks make regular used car salesmen appear to be angles. STAY AWAY

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great used car selection

By Raymond on 6/1/2016 at 7:27 PM. Helped by Kyle, Ron.

There is a wide selection of used vehicles to choose from. Everyone at dealership is easy to work with and they take their time to help you. I was financed and drove away the same day with my vehicle.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Love our car!

By ALynch80 on 5/11/2016 at 3:25 AM. Helped by Jeff and Lisa.

We visited Lee Auto Group after finding one of their vehicles online. The selection of low mileage vehicles was unbelievable. Jeff was our salesman and the entire "buying" process was easy and quick! We absolutely love our Focus! Would highly recommend!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

WORST EXPERIENCE OF MY LIFE

By unsatisfied100 on 4/30/2016 at 10:22 PM. Helped by Jeff.

Buyer beware! They will charge your credit card and not even give you the vehicle promised! They try to get you into a cheaper vehicle and if you say you want your money back they refuse! Jeff is the absolute most disrespectful deceitful piece of xxxx ever!!!! Screamed in my face. Can only imagine they stay in business by stealing people's money. DiSGUSTING!!!!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

most crooked salesman I have delt with

By old man on 4/27/2016 at 2:29 PM. Helped by GM used cars name of Jeff i could say more but I mite get sued.

kept bragging car was a --66.-- don't know what that meant because next morning had flat while setting in the garage .took the wheel off and found the axle boots were torn. called the so called GM who would not call me back to offer any repairs. I am 76 and have not been screwed so bad in my life by such a religious man

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Made a deal with the devil

By Rayleavy19 on 3/30/2016 at 5:03 PM. Helped by Ron, Kyle.

Worst bunch of people I've ever dealt with a bunch of lying scamming dirt bags. We were told by the salesman Ron who happens to be the garbage owners brother that when we started the car and a check engine light came on they would repair the part a month later conveniently after the 30 day period after jerking us around saying they were waiting for the part they decide to tell us they will repair it at full price. Why would I purchase a car with a check engine light on if I weren't told it was going to be fixed. They scam people out of their money to make a quick buck. DO NOT DO BUSINESS WITH THIS PLACE. Stay clear of RON he is a horrible lier and the owners Kyle. As a matter of a fact stay clear of the whole company they are lying snakes!! I gave them one star bc I had to hands down worst mistake I've ever made walking onto this lot. I actually made the mistake of purchasing 2 cars from them.

I would not recommend this dealer.