Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience

By pcjockey on 7/29/2017 at 10:00 PM. Helped by Cassandra Howe.

Cassandra Howe is possibly the best salesperson I've ever dealt with. She is friendly, cheerful and quick to be helpful. It was a delightful process and I don't usually enjoy buying a car. But now we are in a nice Nissan Maxima (used) and loving the heck out of it. Great job, Cassie. Thank you.

I would recommend this dealer.

Overall Rating

4.7  

5   Overall Experience
4   Price
5   Quality of Work

Great salesperson and wonderful service

By Alice 1950 on 5/31/2017 at 11:30 PM. Helped by Geno Veilleux.

Thanks to Geno Veilleux for his attentive and friendly service. We absolutely love our Honda CRV. He went the extra mile, made us feel comfortable and was very helpful, answering all our questions. Also, Lee Honda has great service and we have been very satisfied.Thanks again, Geno. Paul and Helene Lauziere

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car purchase EVER

By C. McGuire on 5/15/2017 at 8:21 PM. Helped by Andie and Damien.

I just purchased my 5th Honda Accord. This was our first experience with Lee Honda. Andie, our salesperson was friendly, professional, and knowledgeable about the car we wanted. It was a very low stress sale, made with the customer's needs in mind, right from the first meeting to the final paperwork. I appreciated not being pressured to purchase extras. The tutorial on the digital dashboard was much appreciated. I would definitely return to Lee for another future purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service from Jim and the team

By ViperRKO on 1/20/2017 at 3:22 AM. Helped by Jim Fournier.

We had 5 months left on our lease and Jim Fournier called and told us that he had a deal on a new Accord for finance. This would be our 3rd purchase from lee Honda with Jim. He's a very nice guy and also funny. He stayed past closing to finish with us and he didn't even rush. That's great customer service. In the future I will be going back to do business with Jim. Only at lee Honda.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Painless car-buying experience.

By chobers on 1/16/2017 at 4:45 PM. Helped by Cassandra, Tom, Damien.

Cassandra was my sales person. She did a very thorough job explaining arcane facts about the new electronic features of my CR-V. Electronic parking brake? Yep. I will have to spend some time with the owners' manual in order to take full advantage of the new features. Cassandra told me that help was but a phone call away. Everyone at the dealership was friendly, competent, and helpful. I would have no problem recommending Lee Honda to a friend or family member.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Honda Sales Experience was Outstanding

By Michael Cormier on 12/19/2016 at 12:06 PM. Helped by Alex Terrio and Chris.

Alex and Chris were easy to deal with. It was evident that our business was important to them. Alex was low key and did not employ high pressure techniques on us. He throughly explained all of the features of our new CR-V. We were very impressed with our buying experience and would recommend Lee Honda to anyone looking for a new or used Honda.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Felt attacked

By Jrwoodberry on 4/8/2016 at 5:52 PM. Helped by Sales manager and Dawn and she was the whom save your sale..

My husband needed a new car , so he wanted to purchase another CRV for me so he could have my old one. My family love CRV's that's all we have so that's the only type of car that we decided to purchase so we went online and requested prices from dealers in Maine . In a three-day span we had four different dealers constantly calling in lowering their price so we would buy from them ,on the last day Lee Honda had given us the best price to my husband. So my husband called me as I was working and asked me to go to Lee Honda after work to pick up the vehicle and color that I wanted. So as I was driving there win I received a text from another dealer and I let him know that I was heading for Lee Honda to pick out the vehicle that I wanted , and he would have to give us a better price if you want to do business , he texted me back and gave me a lower price for the color and model I wanted, I called my husband to let him know but he still wanted me to go to Lee since he had told them I would be there after work so I did . When I arrived I told them who I was, it wasn't busy so they must've been around six sales people around me and the sales manager, as we were talking that must've been some kind of miscommunication between my husband and the sales manager because the car I wanted was going to be more money then my husband had told me, now The car was going to be more money than what I could get from the other dealer ,so I let them know that in the sales manager seemed upset and then it felt like I was being badgered by him and he mentioned how he wasn't gonna play this game and how he thought he had to deal with my husband and it was a done deal and how he felt like he was dealing with two different people , then asked me what it would take for me to buy the car from him and not in such a nice way and I replied the same price as with the other place was going to give it to me . The only thing that saved the sale was the sales lady that was helping me and her name is Dawn Because I did not want to buy the car from them after that point, as I was going to the bank to go get the deposit for the car I called my husband and I let him know what it happened and told him I did not want to buy the car from them because I have gone to many places and I've never been treated the way I was treated there by the sales manager not for dollar purchase and certainly not for over a $25,000 purchase. We bought the car from them but I was not happy about it and buying a car should be a happy experience not a bad one .

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Patsums on 2/21/2016 at 1:57 AM. Helped by Jim Fournier.

Went in towards the end of the day to look at new Honda's, not expecting much. Jim and the sales manager both stuck around after hours to get me a deal on a new Civic. Very happy with my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Puchase

By Knuckle on 1/30/2016 at 5:32 PM. Helped by Jim Fournier.

I truly enjoyed my buying experience with Jim Fournier. He came across as knowing his product quite well. he had me look at and test drive a few models to help me make up my mind as to what my needs were.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Eric Colbath was a gentleman and I loved working with him.

By hotflsh on 1/18/2016 at 6:53 PM. Helped by Eric Colbath.

I had just started looking for a vehicle and was 90% sure I wanted a Honda CR-V. We had bought from the Honda dealership in Auburn before so we thought we would go back. Our last Honda purchase was in 1979....life took us in a different direction. I did not make my decision right away and actually checked out several Volvos at the dealership down the street from my office. But like I said, I was 90% sure I wanted a Honda so back to Lee we went. Eric was no pressure the day we walked in and when we walked out I'm pretty sure he thought he lost a sale. 90% of the reason we went back to Lee was because of Eric...10% was because I had my heart set on a Honda. He is a wonderful young man and was pleasant to deal with. My husband thought so too. And Jim Fournier stepped in as needed and he was just as nice. Lee hired some nice folks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Tatsierra on 1/18/2016 at 3:31 PM. Helped by Jim Fournier and Stacy Tavares.

I had an amazing time working with Jim the salesman and Stacy in the vehicle exchange! They made it so quick and easy to set me up in my new vehicle! I definitely do recommend them to many other people! I'll be back in 3 years for sure!!! Thank you guys so much I'm so happy with my vehicle I don't want to stop driving!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By luv2ski on 1/8/2016 at 8:56 PM. Helped by Jim Fournier.

Salesman Jim Fournier is a terrific salesman to deal with. He showed me the vehicle, let me test drive and gave me a great deal. No high sales pressure, his experience shows!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a Honda CR-V on 1-3-2016

By Gil and Peggy on 1/8/2016 at 4:14 PM. Helped by Jim Fournier, Stacy Tavares, Tori Barron.

Jim Fournier was very knowledgeable, patient in explaining things, and took the time for test ride for a 2015 CR-V that we decided to purchase. Overall extremely helpful. Stacy Tavares started us off explaining the improvements made in the 2015 CR-V compared with our 2009 CR-V. This information was instrumental in our final choice of a 2015 CR-V. From Gil and Peggy Turner, South Paris, Maine Purchased on 1-3-2016

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

People were courteous and professional.

By Robert, Louise 46 on 1/5/2016 at 8:42 PM. Helped by Stacy Tavares, Chris ?, Tori Barron and Jim Fournier..

I went there because Stacy Tavares called and asked me to go down and see what they could offer me for my car and purchase new on the last day of the year. I hesitated between a 2015 and 2016 and Chris made me a deal on the 2015. I then saw Jim Fournier who gave me the keys to the 2015 and told me to take it for a ride which I did and liked it very much. I informed Jim that I still had hesitation since I had just purchased 4 new Michelin tires ($800) the week before and I loved the rubber mats that I had on my 2011 CR-V. Jim was listening and came back and said they would transfer my tires on the new car and would also give me new rubber mats. I did get the car that same day. Everyone did all they could to get me the new car that same day even though they were closing early because it was New Year's Eve. Jim stayed later and showed me different features on the car and then noticed that they had forgotten to fill it up with gas so he had me drive the car in the back and filled it up even though the garage had closed. When I got home I checked and I did not get the cargo rubber mat for the back. I thought that was part of the agreement so I wrote to Jim and expressed how disappointed I was because I really wanted that. On Monday Jim called me and said the rubber mats were installed in the front and back seats as agreed but the cargo is different. I guess I misunderstood and I was not so happy with the answer but accepted it. The next day I had to return to the Honda garage to pick up a few things that I had left in my 2011 car so I saw Jim and we spoke a few minutes and then he asked me to wait. He came back after talking with his manager and he was able to offer me the cargo mat from my 2011 car (which I loved)! That made my day and I appreciate everything that Jim did and everyone else behind the scene. Jim really listened to me and did everything he could to make me happy and I would certainly recommend the Honda Dealership because I got exactly what I wanted. Thank you Stacy Tavares, Chris ?, Tori Barron and Jim Fournier. If I forgot someone, my apology. Sincerely, Louise Robert

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome experience!

By Honda2015 on 1/4/2016 at 10:21 PM. Helped by Chris Dowling.

Chris Dowling was very easy to work with and made my experience very pleasant and relaxed. My time was respected and all my questions were thoroughly answered. I love my new car and would definitely buy from Lee again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good deal on my new 2016

By hazcrv on 1/3/2016 at 9:02 PM. Helped by Stacy Tavares, Jim Fournier, and Tori Barron..

I had no intentions of trading my 2012 CRV until spring. I asked for the same same salesman, Jim Fournier, who I had nearly 4 years ago. I feel I got a really good deal by trading for a new 2016 at the end of the year. Purchased the same model because I loved my other Honda CRV.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Recent purchase of 2015 CR-V

By newhondaowner on 12/28/2015 at 1:42 AM. Helped by Can't remember the name of the young lady that went over all the features the day we signed, but she was very thorough..

Jim Fournier was very detail oriented with information about the CR-V. His follow up was very good from the time we first drove it and even after we signed the lease papers. I would recommend Jim and :Lee Honda top anyone scoping out a new lease program

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good experien.ce overall. Very hepful staff.

By parsons10 on 12/22/2015 at 2:53 PM. Helped by JIm Fornier.

The sales staff and manager were very helpful in answering all our questions and were great to work with. I would recommend this dealership to anyone looking to purchase a Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2016 Crv EXL

By Grim Smith on 12/17/2015 at 11:27 AM. Helped by Chris Dowling.

We knew exactly which vehicle we wanted to purchase and looked around at the options. We decided on Lee because they gave us the exact vehicle with the best trade-in. The transaction went very smoothly - "painlessly" and we love our new car. Many thanks to all involved??

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!!!

By Chrystal C on 12/14/2015 at 8:14 PM. Helped by Julie Caron.

I decided to drive a while out of my way because this dealership had good ratings. Most importantly, I did not feel pressure in any way. I basically told them what I was looking for and they made suggestions within my price range and didn't try to trick me into a purchasing a new car. The sales manager worked with me to get the bottom line price within my budget. Julie was great and very understanding, friendly and patient!! The finance department (Tori) was also very nice and thorough when signing docs. I highly recommend this dealership. It was definitely worth the drive to avoid a local South Portland dealership that I will not name here. Great job guys. Honda rocks. Chrystal C

I would recommend this dealer.