Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Experience .

By Gponks50 on 8/14/2018 at 8:20 PM.

I would like to take time to give my opinion of Wallace Bird. He is a person like none other I have met in a auto dealership. He first contact with us was friendly and professional. Not pushy. He was more of a person who you would meet and like no matter what the situation. My wife and I are not easy to please and Wallace was so great that we felt more like a family member than a customer. We did buy a Buick from him and would buy from his dealership again. The vehicle is great and all he said about it is try. We love it. Thank you Wallace.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first car

By native_lumbee0805 on 8/11/2018 at 10:51 PM.

This was my first time buying a car and I thought it was going to be hard, but it wasn't. Everyone was so helpful and the experience was a like a breeze.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By 123mommy on 8/8/2018 at 10:20 PM.

Excellent service and very friendly! Best experience ever and great price! He will work with you! Not over barring and gives you time to look and make sound decisions!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service and professioanlism

By JM on 8/3/2018 at 6:10 PM.

I would highly recommend this dealership. I worked a deal over the phone for a new 2018 Tuscon. Jimmie and Wallace made the entire process easy and fun. Great group of people, all who deeply care about the highest service level. Couldnt have asked for more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wallace Bird was great!

By Deverett4190 on 7/26/2018 at 10:35 PM.

Go see Wallace Bird for your next car! Bought a Lexus LX from him to pull a boat and he got me in and out on the road in no time! Couldn’t be happier with my new purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They will go the looooong distance for you!

By RobertG on 7/18/2018 at 4:18 AM.

My salesman/ specialist was Gary Fetter at Lee Hyundai in Florence SC. He always made sure that every step of the way to buying my hard to find Hyundai Sonata Limited Hybrid with the Ultimate package went as smooth as possible. He was always open and honest and that goes for Lee Hyundai, they had nothing to hide and there were no surprises. A truly honest dealership! They went al long way to find and get the car I wanted, this was no easy task! Gary was always a helpful, knowledgable, professional and an enjoyable salesman to work with. He always developed a great relationship with his clients and I feel privileged to have had him as my salesman, thanks Gary !! You were a great help and I could not be happier, I love my car!! Robert G.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Car buying

By Raven1 on 7/8/2018 at 9:54 AM.

The sale department was very helpful and no pressure was put on the sale. Mr. Andrew Turner was very courteous and respectful. I would recommend if trying to buy a vehicle to go by and talk to Mr. Turner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Pleased customer! on 7/2/2018 at 11:32 AM.

Lee Hyundai gave us great service and a great deal...we love our new Accent and we are pleased with the warranty! Mac McElveen was so helpful with everything, it was worth driving 100 miles to Florence from Manning.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Treated with dignity and respect

By emma6975 on 6/26/2018 at 1:01 PM.

I am a 66 year old female who has not purchased a vehicle in over 12 years. My last experience was not good because the salesman completely ignored me and kept engaging my husband concerning the purchase. We had made it clear I was purchasing the car not my husband. I have worked all my adult life, am and independent woman and hate when men treat women in this matter. Gary Fetter was one reason I purchased my car from this dealership. He treated me as an individual and not as a male or female. I was impressed with his knowledge of the vehicles and was able to answer my questions or get the answer quickly. During my test drive he pointed out the important aspects of the car because no one could go over everything but I felt sure I could work what was needed. Gary is the type of person people enjoy dealing with. Kudos to Gary and Lee for hiring him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Life Saver!

By Kevin 1 on 6/25/2018 at 11:39 PM. Helped by Pat Ham.

After spending the day in disappointment with car searching for our daughter, we happened upon Lee Hyundai. Gary was out front with a smile and looking to make someone’s day. That someone was me. He and Pat Ham understood my family’s needs and gave us a great deal that was fair for everyone involved. They have gained a life long customer, and I will call them before searching anywhere else from this point forward.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Ever

By Chad & Debra Jones on 6/22/2018 at 4:02 PM.

I would just like to take this time to extend my sincerest thanks to Mac McElveen, Ms Julia, and the entire staff at Lee Hyundai. They have proven to me that their friendly customer service and hospitality can't be matched. This has easily been the absolute best car buying experience I've ever had to deal with. There is no haggling, no unanswered questions, no hidden fees or anything else of the sort, and my goodness the warranty packages are unmatched. They made this the purchasing process as much fun as the driving part. Thank you again Mac so much for turning me on to Hyundai, you have certainly made me a believer and I say you guys are all 2nd to none.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wallace Bird was a top PROFESSIONAL in EVERYWAY. 9

By Ricjager on 6/12/2018 at 7:22 PM.

Beautiful dealership! All personnel very friendly and helpful. Wallace Bird is without question a professional in both knowledge and matter with Which he dealt with my wife and I. Got a great deal on a new SONATA SPORT. NOT the same old "hammer the customer into sibmission" style! I will recommend Wallace Bird and LEE HYUNDAI.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Tamara & Morgan on 6/6/2018 at 10:54 PM. Helped by General Mgr is an absolute treasure.

I can’t say enough good things about Lee Hyundai. From sales to the general manager, they are top notch. They made every step easy. They are new to the Florence area and will pleasantly surprise you if given a chance for your business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Carris Arthur

By Kahn on 5/30/2018 at 12:16 AM.

Carris was an excellent sales person. She was upfront and worked with my entire family to help my brother and his wife get a family car. We are located all over the east coast and she took phone calls with us and made sure she was available when we finally arrived at the dealership. Can't say enough nice things about her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was great!

By Sadie1659 on 5/24/2018 at 5:03 PM.

I had a great experience at Lee Hyundai! Everyone was warm and welcoming to me. Julia was great at reaching out to me and making sure I had everything I needed. Harly was very patient with me and did a great job of ensuring that I was happy and comfortable with my new vehicle. Overall, the staff at Lee Hyundai left a great impression on me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By Roro on 5/24/2018 at 1:35 PM. Helped by Pat Ham.

We were so pleased with the sales team at Lee Hyundai of Florence. From Internet Sales with Julia to on site with KiKi and Pat, we found a friendly and knowledgeable team with no “high pressure sales” and we got a great deal! We live in Myrtle Beach and it was definitely worth the trip! Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lee Hyundai

By Kelsey on 5/23/2018 at 10:07 PM. Helped by Joey Causey.

Dionte was very helpful during the whole process! Very impressed with this dealership. We found a nice car and received excellent service. Thanks for a good experience.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Awesome experience

By skeptic woman on 5/17/2018 at 4:06 AM.

I had very a positive experience with the staffs at the Lee Hyundai dealership in Florence. I was very pessimistic at first about visiting Lee Hyundai dealership in regards to purchasing a vehicle ;however, my sister had suggested that we stop to check to see if I like any of their vehicles. My opinion had change after interacting with the different staffs at Lee Hyundai dealership. The staffs were excellent, very friendly, patience, nice and extremely helpful throughout the course of my visits to their dealership. When we first arrived at the Hyundai dealership we were greeted by Mr. Gary L. Fetter and Mr. Grant M. Watson and they proceeded to enlighten us on the history of the Hyundai vehicles. I was intrigued after noticing how passionate and confident that Mr. Gary and Mr. Grant displayed when they talked about the Hyundai product. Mr. Gary had encouraged me to test drive the vehicles in order to determine the best vehicle that would fit my needs. He demonstrated effective listen skills by showing me vehicles that had the features that I requested as well as the price range. Mr. Gary was very flexible and work around my work schedule. The staffs demonstrated such hospitality by offer us beverages while we had waited on the paper work. When I officially complete the paper work for my new Hyundai Tuscon and I was under the impression that was going to the end of my communication with Lee Hyundai. However, I was wrong because I was invited back to the dealership so that he could go over the different features on the vehicle and he continues to offer his help through text. The staffs at Lee Hyundai took the stress out of purchasing a vehicle and treat you family. May God continues to bless the staffs and their families at Lee Hyundai dealership of Florence.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

where shopping is a real pleasure

By Beach girl on 4/23/2018 at 6:40 PM.

I travelled to this dealership from another area. So happy i did. The sales people (julia brownlee and wallace bird) could not have been more welcoming and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I have had.

By new car2 on 4/23/2018 at 5:12 PM.

My wife and I purchased a new Sonata and I must say that it was the least stressful car buying experience we have ever had. The staff was knowledgeable and friendly. My special thanks to Wallace Bird, Julia Brownlee, Jimmy Conner and another gentleman that unfortunately I do not remember his name.

I would recommend this dealer.