Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Love my Mazda

By Cait on 9/4/2017 at 6:53 PM. Helped by Braulio Arias.

Tom helped me find the perfect car at a great price. I'm very happy with my car and with the help from Tom and Braulio.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Pleasant, low pressure, and thorough.

By rohiii on 8/15/2017 at 1:02 AM. Helped by Ray Heckman.

Even though we didn't buy a vehicle, Ray Heckman was a pleasure to deal with, as he was attentive, responsive, and professional. Further, after being about 90% along in the sales process with Ray, we actually purchased a vehicle elsewhere (though in no way due to anything Ray could control). Ray's response to my notifying him of this decision was to congratulate me, thank me for my time in coming to Lee Johnson, and to wish me the best with my new vehicle - a wonderfully professional and classy reply!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Discover Lee Johnson Mazda - authentic and no pressure sales

By PM 2316 on 7/18/2017 at 3:54 AM. Helped by Michael Hourigan, Jack Miller.

I've wanted to purchase a 2017 Mazda CX-5 and I shopped around at a number of local dealerships in the Seattle area to test drive them. Each dealership I went to had a different vibe; a different methodology about how to work with customers. Lee Johnson Mazda surprised me the most with their effortless community effort and genuine sincerity when meeting with me. No pretentiousness. No attitudes. A team effort made to make me feel comfortable and welcome. I came in initially on a Sunday in May with no appointment and was very guarded - not knowing what to expect. I was greeted and handed over to Michael Hourigan who was very excited to show me the vehicle and picked up on the fact that I'd been researching it online. He also KNEW this vehicle extremely well and I was just as impressed with his knowledge of the new model. The best part of the 1st visit- I was not pressured to buy. And I was promised that when I was ready, they would offer me an honest price. I was back in late June and Michael provided me the easiest car buying experience I've ever had. I wish the others I've had in the past could have been this simple and straightforward. It's not just about price at Lee Johnson - it's about connections and talking to people as people. It's not about using that awful four square car sales worksheet that customers absolutely distrust . They don't do that at this dealership. If you do your homework up front, I believe you will get an outstanding deal here. If you don't do your homework up front, I believe you will still get an outstanding deal here. The finance manager I met with was also professional and sharp. Jack Miller was extremely pleasant to work with and went over every document with me and let me take my time to read them. He answered my questions and again, didn't oversell. And we connected afterwards talking about cars from our youth. I would have never thought about going over to Kirkland from Seattle to buy a car. But the Lee Johnson Mazda team just made the entire process transparent and smooth. They are a close knit family of good folks. I highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Well orchestrated selling experience

By car revew on 6/21/2017 at 11:35 PM. Helped by Michael Hourigan.

Michael Hourigan was a professional sales lead who never tried to sell the car but was more informative and patiently explained all options and details to our questions. Walked in for an ad hoc test drive, drove out with a new Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great low pressure service

By Corey1717 on 5/31/2017 at 2:29 PM. Helped by Mark LoPriore Sr..

I bought my car from Mark LoPriore and it was a great experience. I went in specifically looking for a used car I had seen online. Altogether it took nearly 5 hours to get everything finalized and Mark showed great customer service the whole time. Even though he wasn't making much on the deal, Mark stayed past closing with me as the car was getting detailed. Throughout the process I didn't feel rushed and believe he worked on my behalf to get a great deal. I highly recommend him and this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience!

By Zichun on 4/26/2017 at 4:37 AM. Helped by Josh White.

Walked in to purchase a 2017 CX-5, and had a pleasant experience with Josh and the rest of the staff. It's one of the least pushy dealership I've been to.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful Experience

By Cory on 4/25/2017 at 12:10 AM. Helped by Tom Oh.

Tom was wonderful. He was knowledgeable and friendly. My wife and I appreciated his honesty as well as his ability to find out answers to questions he didn't know. Most of all we didn't feel pressured or pushed during our experience! Tom even surprised us and bought food for us when we were finished. Overall, we couldn't be happier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Lee Johnson Mazda

By Happy Mazda 2017 CX-5 Owner on 4/14/2017 at 11:03 PM. Helped by Marcus Andrews.

I had a great experience purchasing my new 2017 CX-5 from Lee Johnson Mazda. Everyone I interacted with at the dealership was great, but Marcus Andrews gets a special call out for all the time he spent with me on multiple visits and test drives. He also came in on his day off to close the deal with me. He was fantastic to work with and I would highly recommend him for anyone looking to buy a Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thoughtful, helpful and humorous

By M on 3/30/2017 at 2:45 AM. Helped by Michael Hourigan.

I arrived to check out cars, take a test drive or two, and generally indulge my Impulse to 'plan to buy a car.' I appreciated the time that Michael spent with me, answering questions and being available and responsive without being pushy. I am very happy with my new-to-me car and will definitely come back for any car purchases in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, competent and efficient service

By April on 3/29/2017 at 4:17 PM. Helped by Marcus Andrews, Pete Berkey.

I went to Lee Johnson after having a poor customer service experience at University Mazda that almost made me change my mind about getting my first Mazda. I am so glad I gave this place a shot. Pete and Marcus were super responsive to my initial inquiries, answered all of my questions quickly and thoroughly and were very courteous. When we went in to make the purchase, Marcus took very good care of us and stayed late to ensure we had everything finalized. The entire experience was easy and fun! I will definitely return here in the future and will recommend this dealership to friends and family.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Lee Johnson Mazda Experience

By New CX-5 Guy on 3/28/2017 at 4:59 AM. Helped by Michael Hourigan, Johnny Green.

We found the car we were looking for and got it at the price we wanted. Michael Hourigan and Johnny Green were both great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I purchased mazda cx-3 from Lee Johnson. Great Service.

By Ywendah Liou on 3/24/2017 at 7:20 PM. Helped by Michael Hourigan.

I purchased the car from Lee Johnson. Michael Hourigan provided great service with good price and help. I was very satisfied and I will come back here to buy another car in future. Please give bonus or promotion to Michael Hourigan. He is really nice guy. Sincerely, Ywendah Liou.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

tAwesome

By John J on 3/14/2017 at 5:58 AM. Helped by Robbie.

I finally got the dream car that I have been searching for months for! Thanks to Lee Johnson and Robbie for helping out! We hope to be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks to Lee Johnson Mazda

By J & B on 3/13/2017 at 7:05 PM. Helped by Michael Hourigan; Johnny (finance).

Who knew buying a car could be so user friendly! Michael Hourigan and Johnny (in finance) guided us with intelligence, patience, and authenticity. They knew their products well and processed our work in an orderly, timely manner. After much previous research and a helpful test drive we knew we wanted to buy the CX-5. What a nice surprise to drive one home that very day. Michael's personal tutorial on every system in the car was invaluable. We feel well equipped to use and enjoy. Michael went above the call of duty; he gave us a super dog toy for the canine who will be a Mazda pet! It is reassuring to know that we are welcome back with any and all questions. And the free car washes for the life of the car is a fun perk. We highly recommend this dealer and its management!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very positive experience with Marcus

By KJ on 3/4/2017 at 4:50 PM. Helped by Marcus Andrews and Aziz (finance)..

Everyone at Lee J. was very helpful and accommodating. Nice car, good price. We took a fairly long test drive and made a stop on the way for input from family member. Very helpful in decision making.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My experiace with with Mazda.

By santosh on 3/2/2017 at 5:33 AM. Helped by Nick Roche.

Just sharing my experience while I was buying my Mazda CX5 from Lee Johnson at Kirkland. I found Nick very helpful. During my test drive at first visit he explained vehicle functionalities and offered good price. I am now a Mazda fan and surely going to recommend this vehicle among my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lee Johnson Mazda is awesome!

By Eric Nguyen on 2/22/2017 at 8:22 PM. Helped by Marcus Andrews.

I was in the market for a new or used CX-5 so I began my day at Lee Johnson to see what's available and to know more about it. Before I even I stepped foot at LJ, I've been talking to sales specialist Marcus Andrews back and forth to help me on some details. When I arrived, I was greeted and the vehicle I wanted to check out was already ready for me to drive and explore. Everything during the test drive felt organic, I was able to ask questions and Marcus was able to answer them on the whim. The atmosphere was friendly and business-like which is great for both of us. A couple hours later, we sat down and went over some financial information. My goal of the day was to explore other Mazda dealers which I did afterward, but to be honest, regardless of pricing and such Marcus Andrews definitely helped me purchase the vehicle. He was great and spent the extra time even after close to make sure I needed to know everything possibly about the car. Lee Johnson FTW.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Experience

By Alan Patrick on 2/20/2017 at 4:55 PM. Helped by Michael Hourigan, Jeremy Hayes.

Some dealerships do not have a team atmosphere and the salesman are only in it for themselves. . . that was NOT the case here! Had a great experience!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Quick, friendly and helpfu!

By Julie on 2/16/2017 at 6:23 AM. Helped by Michael Hourigan.

Michael was a friendly and easy to work with salesperson. This is the second Mazda I've purchased at Lee Johnson. I recommend coming in to see what they offer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always friendly and helpful

By Bill W. on 2/9/2017 at 4:14 PM. Helped by Michael Hourigan.

This was not the first car I purchased at Lee Johnson and if I need to buy another one, I'll be back again. Michael was friendly and helpful and never pressured us.

I would recommend this dealer.