Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good customer service

By Kellie42 on 6/13/2019 at 12:55 AM. Helped by Coranetta Woods.

I was truly impressed with salesperson Coranetta Woods. She was very knowledgeable, great personality and worked hard to get us what we wanted, our first new car! She is truly an asset to the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Good

By CSPRICE1 on 5/13/2019 at 1:07 PM.

Adam was terrific to work with and was very thorough and friendly! He went over the vehicles features in great detail. He answered any and all questions that I had and took the time to walk thru everything with me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service and quality salesmen

By LAWRENCE.SPINELLO on 5/3/2019 at 12:01 PM. Helped by Rick.

Very friendly and accommodating staff members , willing to go the extra mile so you know you are getting an appropriate deal and positive experience overall.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price

Poor customer service and no call backs

By Customer on 3/13/2019 at 7:41 PM. Helped by Body shop employees.

I was never called to bring the car in after my insurance submitted the claim, after a week of waiting I had to call them. My car sent there day after day waiting for an estimate that took a week to get. I was told each day that it would be done that day and they would call me with the details but they never called and I again had to follow through. I was told my car would be fixed in one week, almost 4 weeks later I'm still waiting. I never received any updates despite them telling me they would call me. Every single time I had to call them or call my insurance company who would call them to find out what was going on. All of this is extremely poor service and left me unbelievably disappointed and constantly wondering what was going on with my vehicle. I have no intention of using this company again for this type of service.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By LKIRKLAND on 3/5/2019 at 3:52 PM.

Luis Rivera was cordial, knowledgeable and attentive. He provided good customer service with a smile and great pride. He is dedicated and the epitome of a true gentleman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

customer service

By SALLY.KATZ on 3/5/2019 at 2:35 PM. Helped by service manager Joseph Labella.

Both Charlie Labella service manager and Joseph Gallagi general manager put in a great amount of effort to resolve my issues with my brand new 2019 Chevrolet Equinox. It took almost seven weeks for General Motors to find the problem and install the part responsible for the malfunction. I highly recommend Partyka Chevrolet to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By GINA.BUZZELLI on 3/4/2019 at 6:05 PM.

I had an oil change and tire rotation at my recent service appointment. The service advisor that helped me was very friendly. Overall a great experience from start to finish as always!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good dealer

By mazdafans on 3/1/2019 at 12:37 PM.

I had a good experience at Partyka. No major hiccups. They definitely put in the effort to get our business. I would recommend them to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

maintenance

By PLYMOUTHRM38 on 3/1/2019 at 3:30 AM.

I made my appoint easily on line. Fit me in within 24 hours. Finished the truck as promised, charged very reasonable fee! Explained clearly what was done

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By CARMENBOTTONE1960 on 2/28/2019 at 9:41 PM. Helped by Jason Gengras.

As always they were very professional and courteous I ventured around the showroom dreaming that I could afford a new corvette. By the time I came to my senses my car was ready and even better than it was for free.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great Experience

By NikkiP on 2/28/2019 at 9:16 PM.

Ara got us into the 2019 CX9. Eddie and he got my husband and I a great price. It was great working with them. Ara made sure the car was exactly what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Markis on 2/28/2019 at 4:58 AM.

Everyone was very welcoming, knowledgeable, friendly and professional. Alex was a great salesperson and we look forward to working with all of them again. Thank you for making our experience stress free and relaxing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By CSP2702 on 2/26/2019 at 7:21 PM. Helped by Don’t recall.

Continued great service. Courteous and in time. Waiting room is clean and comfortable. Staff is prompt in helping you as soon as your in the door and have your info on what you need for your vehicle and give you a time frame for work to be done.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Professional

By HJAYH on 2/26/2019 at 3:50 AM.

My service person made my visit to the Mazda Service Center much more enjoyable. I would recommend this center to other people. They usually do a good job.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

PROBLEMS? Tire rotations?

By KENNETH.LAFONTAINE on 2/26/2019 at 1:58 AM.

I took my car (Mazda CX3) in for a servicing on 23 Feb 2019. When the servicing was completed, I was told that the service technician could not rotate me automobile tires because they were aftermarket tires. I found this to be extremely weird in that the tires were rotated during all the other services. I paid my bill and returned home. Once home; I compared the receipt with all the other servicing receipts. The other receipts stated the tires were rotated. The price for all the servicing appointment were the same. The servicing on 23 Feb 2019 was priced the same as the other servicing with the exception that the itemized prices were different. The 23 Feb servicing showed a labor charge of $5.00 instead of $15.00 like the others. ARE MY TIRES BEING ROTATED DURING MY SERVICE VISIT OR NOT? YES OR NO!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Body Shop

By HKCX52018 on 2/26/2019 at 1:48 AM. Helped by Will.

The body shop did a great job replacing and repairing the areas damaged from a minor collision. They were very professional and the car looks good as new.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleasant and comfortable place to wait

By DOSSV on 2/26/2019 at 12:28 AM.

Pleasant and comfortable place to wait while 4 new tires were installed and the car aligned. Bianca MacDowell is super helpful and a great communicator.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Justine on 2/23/2019 at 8:41 PM.

I had a wonderful time test driving and buying my cx-3. Izear was wonderful and made the process as painless as possible. He was friendly and knowledgable and made me feel very comfortable with my purchase. I will send friends and family your way!

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Broken door panel, crooked steering wheel

By WRECORDS on 2/22/2019 at 11:36 PM. Helped by Nick.

I brought my truck in over a month ago for 2 minor warranty concerns. Defective leather steering wheel and a defective seatbelt retractor. Both parts were installed. The tech broke the door panel which was pointed out to me by Nick. He said it was on order and would call me as soon as it came in. NO CALL YET!!! When the new steering wheel was installed the tech put it on crooked. 2for2. This person is clearly not qualified to repair/replace parts. I’m still waiting to hear back about my door and I haven’t addressed the steering wheel problem. Am I supposed to reach out to the service department after they screwed up the work and told me they would call when new part arrived. I was reminded that I have 2 free oil changes by the dealership. Are you kidding? Filter or drain plug would probably not get put on. No thanks I’ll take my business to McDermott.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New battery

By MommaB2 on 2/22/2019 at 10:55 PM. Helped by Dave in the service department.

Always a wonderful experience, buying or coming in for service. A wonderful crew. The service department is polite, knowledgeable, and they ask if you want something done beforehand so you are not hit with charges you were not expecting. Just recently bought a vehicle. Ara was beyond expectations when it comes to car sales. Kind, friendly, knowledgeable, relatable. Will continue to purchase cars from this location.

I would recommend this dealer.