Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.5  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd Porsche purchase

By Darich on 1/27/2019 at 12:42 PM.

This is my second Porsche purchased at this dealership. Michael Siegal and Tony the sales manager were outstanding to work with, accommodating and understanding of my Specific needs. The complete customer experience from beginning to end was truly exceptional. I have been to other dealerships on the south shore but legend far exceeds those other experiences.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Rectified

By jakeisles on 8/7/2018 at 3:01 PM.

Dealer with Victoria in this process has been great, she is a true professional with outstanding customer service skills. Victoria responded to my questions quickly no matter how many I had, I would recommend dealing with Victoria for your purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best sales experience I ever had.

By Reiter12 on 7/25/2018 at 9:34 PM.

I came into the dealer and I was immediately greeted by mike and he is the most patient salesperson I have ever dealt with. I am used to being rushed and he not once rushed me or pressured me. We need more sales people like him. He treats you like family. Definitely recommend this dealer to anyone and it will be worth it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great service dept

By Kevin k on 5/27/2018 at 1:13 AM. Helped by Cathleen Hagan.

I took my Wifes Jetta in for a recall. As I do most of my own service work they do not know me or the car but were just as eager to please me as if I was a regular customer in the Service Dept. The service advisor, Cathleen took the car in and asked if I would be staying with them while they performed the recall, I was not going to stay so she said she would call when the car was ready. When she called a few hours later she said the Tech had checked the car over and found a few issues that should be looked into. I was aware of most of the things the Tech had found and said I would take care of them. At no time was I pressured to have the items repaired at the dealership, as someone who likes to do most of my own work I really appreciate that. When I picked the car up they had also preformed an additional recall repair that I had forgotten about, I was out in less than 5 minutes and I think they even gave the car a quick wash!! I have used the Parts Dept before and have to rate them top notch also, now I can put the Service Dept at the same level Thanks Kevin Kennedy

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

NEVER BUY OR LEASE A CAR FROM ANY OF THE LEGEND GROUP COMPAN

By Roland on 4/17/2018 at 6:09 PM.

BEWARE .. BEWARE ... CHECK... RE-CHECK..DOUBLE CHECK...DO NOT TRUST THEM. I'd love to give them zero stars but that isn't possible. Shopping to lease a car. Entered showroom and spoke with Ed Jaffe. Made it VERY clear that we did NOT want low profile tires on any car he would be offering. Told him why we didn't want them. Must have reiterated that fact four time. NO LOW PROFILE TIRES ED .. don't care ... don't want them. At the October 2017 delivered of the Audi A4, as I looked out the showroom window I said " Ed those look like low profile tires" .. Ed said "no, they're standard tires". Once outside we were overwhelmed with getting an explanation of how everything worked from the wipers to resetting the entire Audi system. Drove off and within three months had a two tire blow out. Did't pay much attention to that because the pothole the car hit was deep and large and both right side tires were effected. Then two March had a low tire pressure warning. The sidewall of the left front tire had a bubble on the sidewall and at the same time looked at the tire size. IT WAS A LOW PROFILE TIRE, the same tire we DIDN"T WANT NO MATTER WHAT. Now my favorite part. The dealerships reaction and action when I told them we were deceived, lied to, taken vantage of,, because we trusted them. ED Jaffe: I never said the weren't low profile tires, I said they were standard, all season tires. He lied. FRANK ??? the used car manager: I'll have to talk with Ed and get back to you because I don't know anything about that. JAMIE ??? Audi general manager: You didn't check the vehicle at delivery? ( I guess I should have assumed I'd be lied to). "No I trusted I would get what I had asked for" I said. Jamie gave me the distinct impression that unless you check everything, you might not get the radio you asked for , nor the wheels, nor the tires, nor the spare, nor the color, nor the model .. YOU MUST CHECK EVERYTHING TO INSURE YOU GET WHAT YOU WANT >> DO NOT DO NOT TRUST THEM. MICHEAL SIEGEL Legend Auto Group co-owner with Wayne Siegle: Listened attentively, didn't offer a solution, contended he didn't know anything about the situation and would talk to ED JAFFE and JAMIE and call me back. Just like the dealership .... he co owns, HE LIED .. he never called back. I left daily messages for him for a 10 days in a row and he didn't have the courtesy or class to return my call. NEVER BUY OR LEASE A CAR FROM ANY OF THE LEGEND GROUP COMPANIES. IF YOU ARE FOOLISH ENOUGH TO DO THAT MAKE SURE YOU CHECK EVERYTHING .. EVERYTHING OR YOU'LL END UP LIKE WE DID AND GET SOMETHING YOU DIDN'T WANT . I wonder if they'll have anything to say now ?

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience at Legend of Amityville

By PaulD on 3/2/2018 at 10:07 PM.

Went out just to look and came away with a brand new Volkswagen Tiquan . Our sales person Brian was great, very helpful . Took us through the lease and associated paper work in no time . Steve Cottage our Finance Manager also very helpful . Had my Tiquan the same day and love the car and the deal we got . No complaints at all . We felt as if we were the most important customer they had all day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a stressful time for me when negotiating a lease.

By margaret chalich on 2/27/2018 at 8:48 PM.

My husband and I had a great experience at this dealer. We picked up 2 new cars and the Salesman, Sam & Gaspar were terrific. Then we moved to finance and Steve was a true gentleman. Thank you for making this a nice experience for our family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatest Experience

By Deiters2740 on 2/5/2018 at 11:13 PM. Helped by Jackie Romanelli.

My husband and I went in for a certified preowned car with some worries since our past experiences with other car dealers have not been a pleasant one. When we arrived we were welcomed in a very friendly and courteous manner. When all was said and done, we received the best deal possible and left the dealer feeling more than pleased- actually overwhelmed by the great service, deal and quality of car. We won't ever consider to go to any other place other than Legend Volkswagen. We want to give a shout out to Jackie Frank and Steven you guys rock!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase as it should be

By Tom on 12/17/2017 at 8:13 AM.

I have had many cars over the last 10 years of having my license as cars are truly an obsession of mine. I had looked around for a couple months on and off at a few dealerships and while bringing my moms Q3 in for service, I decided to check out the Jetta GLI. My sales consultant, Alan Cantor, approached me and pulled no wild high pressure tactics. I spent a lot of time with Alan over the last week discussing pricing and options that fit my budget as well as just having normal human conversation. Alan was helpful, responsive and professional and not once did I feel that "I'm being taken advantage by a pushy car salesman" feeling, I felt mutual respect. I truely was able to get the full feel of my GLI before purchasing it as I was taken on a 45 minute informative test drive. Alan also leased my sister her 2012 Jetta 5 years ago which she loved so much she bought it off the lease (I love it too that's why I considered one for myself) This is my families 5th vehicle from legend (3 Audis and 2 VWs) and each time we were treated very well. No pressure no rushing no abuse like many other dealerships. For the last 8 years of being associated with Legend, the service department is always quick and the advisor Dawn always provides extremely enthusiastic friendly service. As a whole, everyone I encountered from the dealership over the last week and a half have been very helpful. Thanks for another car and nice experience Legend Porsche Audi VW!! -Tom M.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Most amazing friendly sales professionals I ever met!

By Mamed K. on 11/26/2017 at 3:31 AM. Helped by Gasper and Sam.

Ms. DeVivo met me at Legend VW dealership and introduced to the sales specialist Gasper. He and Victoria made my car research at Legend VW very friendly and promissing. Gasper introduced me to Mr. Sam DeMartino Legend VW Sales Manager who has shown customer oriented exceptional service and hassle free approach. I would strongly recommend to everyone to approach Ms. DeVivo and Gasper and Sam without any hesitation and be sure to get a professional and satisfying car buying experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price

Great Experience with Brian on a new Audi

By CarManQ on 11/10/2017 at 11:02 PM. Helped by Brian Miller.

Although we ended up purchasing elsewhere, I want to say that Brian was excellent to deal with. We worked over numbers, spoke with the sales manager and were very pleased with the entire experience. Had some follow up to do on compatibility of certain options on the car (Audi claims certain selections are not compatible with others), but otherwise everything was great. Brian was friendly. Understood that we were looking for a specific car and that we weren't willing to compromise on certain options. He checked near-term deliveries, etc. to find the car we wanted. Unfortunately it didn't work out this time, but we'll definitely consider working with him and Legend when the current lease is nearing its end.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Buying Experience

By Keith54 on 11/4/2017 at 6:48 PM. Helped by Gaspar DeSimone.

It was a pleasure to do business with this independent dealer . The staff was courteous , knowledgeable , professional and friendly . Although I purchased from a salesperson (Gaspar DeSimone ) who had only been working there 2 weeks I would have never known unless he told me . From start to finish he as well as the other people I dealt with acted with the buyers interest in mind . The personal attention was great, and the price was fair .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Jb on 6/13/2017 at 1:50 PM.

The staff at Legend are great to work with. We have leased over 10 cars in the past several years from them. We have also recommended friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience with Legend Volkswagen

By VGB on 6/7/2017 at 1:06 AM.

This was the best car purchase/ lease experience we have ever had. Alan Cantor was wonderful to work with. He was professional, knowledgeable and patient throughout the process. We truly appreciated the low pressure environment and atmosphere which contributed greatly in our decision to purchase/lease from Legend Volkswagen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Millie on 6/6/2017 at 2:00 AM.

I would reccomend Brian Siegel to anyone looking for a Porsche Audi or volkswagen he is very knowledgeable of the brands and made sure we picked out the right vehicle for me and my needs The Q3 is perfect and everyone at the dealership was very friendly and easy to deal with!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Karenkoda on 6/6/2017 at 12:47 AM.

Coming back to Legend for my new lease has been another awesome experience. Brian Siegel was not only helpful and knowledgeable but patient with my never ending questions. Not once did I feel pressured by him, and that makes him stand out then any other "car salesmen" out there. I highly recommend not just Legend but Brian as someone to come to if you are shopping for a new car. Love my Volkswagen! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Audi

By Wab328 on 6/5/2017 at 9:55 PM.

Great experience all around very honest and trustworthy. Hit us exactly what we asked for and was fair price. Would definitely recommend Brian and the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deals Always!

By Lynnie6e on 6/1/2017 at 1:07 AM.

This is my 6th car with Michael Paskoff, including referrals. Always a great deal and an enjoyable buying experience, from start to finish. Love our new Jetta!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Salesman - made the difference

By Susan P. on 5/29/2017 at 6:22 PM.

Michael Paskoff - that is why I choose this dealership out of the 3 other ones. He's not a salesman , he was an absolute pleasure to work with !!! I will see only him for my next new car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By Christine0783 on 5/26/2017 at 12:09 AM.

Bill was excellent and I will go back. Thank you it was the first time I serviced my car there and I was very happy w them.

I would recommend this dealer.