Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By mellzey on 9/20/2019 at 2:15 AM. Helped by T.J. Ledbetter.

T.J. made every effort to save me the maximum amount of money, told me about an extended warranty that I didn't even know about and made arrangements to provide transportation to and from home while my vehicle was being worked on.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
3   Overall Experience
2   Price
5   Quality of Work

Good service

By Bpitzrick on 9/19/2019 at 6:01 PM.

The service was good but I was disappointed as I spent a lot of money to get my car fixed and they didn’t even wash the outside or vacuum the inside. I felt like they could have done better!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Oil change

By mikusmegan42 on 9/19/2019 at 5:54 PM.

For an oil change appointment it took over an hour and a half then they always come back with other things to fix your car for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By ARNITAHILL on 9/16/2019 at 5:58 PM. Helped by T.Ledbetter.

I was glad to know mr Ledbetter had returned to Lejeune Honda always a pleasure to work with him always professional and very concerned and service is very prompt

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience

By DARONBUSHEY7 on 9/16/2019 at 5:54 PM.

Everyone at the dealership was extremely friendly and helpful. I was in and out of there and drive off with the car that I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just an oil change

By vrachnosig on 9/14/2019 at 1:49 AM.

Listen, yes, you can buy a filter and oil for a little less than what this oil change costs at full price (of course I’m talking about fully synthetic oil change). So the difference between buying a subpar *SHam* oil filter and Castrate GTno oil, is less than fifteenth bucks. So take it to this dealer. Drop it off. Go have breakfast next door and enjoy some conversation with your spouse or the staff if you sit at the “bar” front. Cheers...

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Quality of Work

Excellent!

By kayla.lenthall on 9/13/2019 at 9:33 PM. Helped by Sandera.

Was Excellent!!! Sandera and Patrick best the best employees ever. Specially sandera. Was so kind and she knows how to taking care of customer . Great place to buy car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Good Experience

By JOJ1001 on 9/13/2019 at 9:13 PM.

The whole experience was outstanding. The employees at Honda were very professional and courteous from the sales rep to the supervisor etc. I felt comfortable the whole time. They were helpful and it made working with them easy. I was satisfied ad happy with my purchase when i left.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

As usual, great service

By WESCHOLTZ on 9/13/2019 at 4:17 PM.

Lejeune Honda is the only place that we take our cars for service and repairs. They offer great service and a very good price and they even replaced one of my taillight for free

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Fast, fair, and honest!

By KYLLO.HANNAH on 9/12/2019 at 5:30 PM.

We were pleasantly surprised to find a great deal on our trade. The whole process only took about 2-3 hours and was haggle-free. There is a play space for the kids, and we were kept updated at every step.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Transparent service

By Chris on 9/12/2019 at 2:33 PM.

The person who helped me get my car serviced kept me in the loop and let me know about any issues promptly. Issues included a tire problem the mech found but couldnt communicate with tommu. But Tommy let me know and had the issue fixed. He is also very diligent and forward when speaking to me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Passport

By glmiddlebrook on 9/11/2019 at 6:00 PM.

This dealership is great. I have purchased two vehicles from them within the past year, a 2018 Pilot and this week a 2019 Passport. My salesman was Rob Crandall for both sales. He was a pleasure to work with. They made me an offer, I countered once and we both gave a little and the deal was done. I was out within an hour of arrival with my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brake rotors

By klinface55 on 9/10/2019 at 9:55 PM.

Honda did an absolute amazing job. I called the same day after this storm needing serious work on my car. They took me in and we’re super helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Satisfied

By pghflyusmc on 9/9/2019 at 6:48 PM.

The service we received was good, efficient and personable. I would recommend others to take their vehicle to Lejeune Honda when needed. Thank you for the help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car experience ever!

By Amanda on 9/9/2019 at 3:56 PM.

Everyone at Lejeune Honda was so nice and professional. My salesman was Rob and when I didn't think I was going to get approved with the situation I had going on, they were able to work some things out for me and get what I needed and in the price range I needed. We ran into some hiccups with my insurance company but regardless of that situation, both Rob and the dealership were very patient. I highly recommend this dealership! I've never felt so comfortable and not so rushed in trying to get a car as I have in the past with other dealerships.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Professional Customer Service

By Eddy on 9/6/2019 at 5:48 PM. Helped by TJ Ledbetter.

My rating for this service center is 5 stars because of their courteous behavior, professional service, and prices. I was greeted by the Service Agent and took care of my concerns 100 percent. I did not doubt the quality of work that was being done on my car. I would definitely recommend this Service Center to friends.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
2   Overall Experience
5   Price
4   Quality of Work

Time will Tell

By schristenson1 on 9/5/2019 at 6:42 PM.

I took my 2018 Honda Civic to (another establishment) for an oil change and a state inspection. The mechanic detected a transmission fluid lead at a gasket. The service rep. said I should take my car back to the Honda dealership and have it checked out since my car is still under warranty. The Honda Service Advisor was very nice and said he would get my car looked at as soon as possible. I left my car there and went home. Two and a hlf hours later. The Service Advisor called back to say my car was ready. While the Honda mechanic did see some transmission fluid around the gasket, he said it was normal seeping (crying). Honda is aware of this issue, but it is normal for new cars. He reassured me my car was perfectly safe to drive, and no damagge would result from this " crying." I am not comfortable with any type of transmission fluid leak, but I am putting my faith in Honda's service department..Time will tell if this was well-placed faith.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Family Time

By WILLIAMW_SMITH on 9/3/2019 at 1:51 PM.

People were friendly and helpful and actually worked to get me in and out as quickly as they could when they were already busy with a full schedule.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

sales

By chastain3381 on 9/2/2019 at 6:16 PM.

took care of me and engaged with me about updates to my car offered me plenty of snacks and asked how my car has been handling

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service!

By ATink on 8/30/2019 at 7:30 PM. Helped by Richard.

Ericka, has always gone above and beyond to give us the proper information on our vehicle. Both Richard and Woody have done outstanding work on our van! Will be coming back for service!

I would recommend this dealer.