Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely smooth

By TrippyyyG on 12/10/2017 at 8:06 PM.

I couldn’t have had a better experience with buying my first car, thanks to Freddy and lexus of Rockville, they made the process extremely easy and satisfied all of my needs, I will definitely come back when I want to get my second car....thanks so much, I am in love with my RC 350 f sport.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Happy Customer

By Steph555555 on 11/27/2017 at 4:00 PM.

Freddy B. was patient, helpful and great to work with. He explained the features of each vehicle in great detail in order to ensure we had the perfect vehicle to meet all of our needs. He also explained our payment options simply and concisely. He even drove us to our home to retrieve required documents. Top notch service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing our first luxury car

By Nicola&Junior on 11/27/2017 at 4:20 AM.

I'm the type of person who like to look online for 5stars in anything before I get any service done .. mine you my experience and also others differs in opinion. I ran across this website and while researching lexus I found Clement he's the best and would recommend him 100% no question ask . I follow my instincts from other customers and I had no regrets. He knew his Brand his products, and his customer service was impeccable . He took the time out to teach us so we could learn what type of car to choose. His time was face to face and it was truly endless and worth my time . He's not perfect and maybe he can't fix everything, but trust me if you complain to him about anything at all its done . Whether in person by phone email r text it's done right away and the answer never a No . I know the world of Internet is out there at me fingertip you can have any competitors out there but I'm glad my mouse click on Clement thank you so much for making us Happy and it was a pleasure working with you .. keep up the good work.. excellent job well done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Tray2186 on 11/26/2017 at 2:52 PM.

My experience with the purchase of my new car was amazing! My Sales Associate, Clement is the absolute best and made my dream a reality! He was patient and available at all times to answer any and all questions. If anyone is looking to purchase a Lexus, plz visit Lexus of Rockville Centre and see Clement. You will be as happy as I am!!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Amazing!!!!

By Lexdriver813 on 11/25/2017 at 9:51 PM.

The service and employees were great as well as the benefits of going to RVC Lexus!!! I promise you won't be disappointed at all.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Comfortable and great experience

By Jenvilla7 on 11/15/2017 at 7:02 AM.

I would 110% recommend this dealership. Freddy helped me and family out so much. His bilingual and salesperson expertise made me feel I was in great hands. He only didn’t satisfy my concerns and also made my parents priority as well. In love with my car ! Freddy made it all possible !

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
3   Overall Experience
5   Price
5   Quality of Work

Looking to purchase a Lex - call Max.

By Alihuggi on 11/8/2017 at 6:24 PM.

Max was my sales person and he was and still awesome. He continues to service his clients way beyond point of purchase. I’ve had to rely on him through several mishaps and through him get the assistance needed. He’s always professional and willing to ensure his clients are taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By 080880 on 11/5/2017 at 12:22 PM.

From the moment we walked into this dealership, we felt comfortable. Davny was warm and welcoming and a pleasure to work with. He is genuine and sincere, patient, very knowledgeable, willing to help in any way and really wanted us to be happy. It wasn't just about selling a car. I would highly recommend seeing Davny if you are purchasing a Lexus!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome Experience

By Ayang312 on 11/2/2017 at 1:50 AM.

It was my first time visiting this Lexus dealership. I came at the end of my previous lease with Honda with the intent of starting with Lexus. From the beginning to the end of my visit, Eric showed nothing but excellent customer service. He was awesome & spoke with confidence. He knew exactly what to say in order to address all my concerns. He was always focused on what I was looking for and whatever I needed, he anticipated & answered before I even asked. Eric is as kind & compassionate as he is professional & courteous. I loved the fact that he was different than Honda dealers in that he wasn't out there to just push & sell me a car. He actually genuinely helped me choose a car & made a deal that worked for me in the end. I would definitely go back & recommend him to all my friends & family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lexus IS300 Awd

By Tasnuva718 on 11/4/2017 at 10:03 PM.

I had an amazing experience at this dealership and with my phenomenal sales associate Freddy. The time he took to get to know me and my needs speaks volumes about him. From my interaction with him, I can see how passionate he is about his job. He’s very patient, he listens, and explains every single thing along the way. His professionalism and knowledge is a bonus ! I wish all sales associates were like him. He made getting my first lexus such an awesome experience. I would definely recommend everyone to come here! Tell him Tas sent you !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Only you

By Rose D on 11/3/2017 at 1:39 PM.

My family and I have been looking for a new vehicle, but have not yet made a decision. If I purchase another Lexus I would definitely go back to Clement. He was courteous, professional and we didn’t feel pressured. A very nice person to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Tr11580 on 10/30/2017 at 1:47 PM.

Eric was an amazing sales person out the gate, right from the greeting. It was very warm & welcoming. Furthermore he wasn’t pushy what so ever. He had a great personality & incorporated his personality & sense of humor to make it a comfortable experience. He listened & understood all of my needs & was able to work with me on the pricing. I was able to take my car the same exact day. It was a stress free & exciting experience. No wonder he is one of the top guys at Lexus Of Rockville Centre. I highly recommend everyone to head over to Rockville center and to ask For Eric Whitehead.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By HappyCustomer on 10/26/2017 at 10:58 PM.

My mom and I walked in and described the kind of car I was interested in getting. The employees were extremely helpful in finding exactly what we wanted. They went above and beyond to make sure we had a positive experience. The day after I got the car, the salesmen even contacted me to make sure I was happy with everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal Experience!

By vmonix on 10/29/2017 at 3:06 AM.

My experience at this dealership has always been excellent. Kasim was my guy for the last two cars we purchased. He's a great guy and always treats my husband and I like family, he's the reason we kept going back. My most recent purchase was with Eric and we got the same from him. He's an awesome guy, excellent when it came to explaining everything I need to know about my new Lexus with lots of patients, very professional, excellent customer service, went above and beyond to make us happy. I would absolutely recommend this dealership to anyone looking for a Lexus and when you get there ask for Eric, he's the best! You will not regret it I promise!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Socean on 10/28/2017 at 6:07 PM.

My experience purchasing a vehicle with Eric was beyond superb. Very professional and courteous. Eric answered all the questions needed in order to make the purchase easier. Even after my purchase he followed up to make sure everything was running smooth. I would highly recommend anyone to him to purchase a vehicle. His customer service skills and professionalism were beyond what I expected!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Dealership Ever!

By Vmp1012 on 10/28/2017 at 4:04 PM.

Great customer service and overall experience ! I purchased my first car from Eric and he treated me like family, not just some customer off the street. He’s very personable and did not pressure me into buying a car. He is very efficient and knows exactly what he is talking about. He made sure I knew everything about my new Lexus and made me very confident and comfortable about buying my first Lexus!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By MisterT on 10/26/2017 at 1:18 AM.

I was treated with great courtesy. My salesperson took a great deal of time to introduce me to the Lexus line of automobiles. I decided on the 350. All of my questions regarding the car were answered. I think that price of the car was more than fair. I would recommend the dealer and Clement (my salesperson) to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Dealership!!

By Sidney Santiccioli on 10/25/2017 at 5:57 PM. Helped by Carlos.

I walked in Sunday Afternoon to look at a Lexus NX and left Sunday evening with a brand new NX. Everyone at the dealership was extremely helpful and willing to assist me with my purchase in any way possible. Carlos was an amazing salesman and I would highly recommend seeing him when you go! I recommend this dealership to everyone looking for an amazing car at amazing prices. Overall, I had a great experience and they have definitely won over my purchases in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience when I leased my car and follow up

By Cunningham on 10/19/2017 at 8:47 PM.

Clement is very knowledgeable and goes out of his way to make sure I knew exactly what I was getting and what it would cost. Whenever I contact him, he responds immediately and is available to see me at my convenience. I am extremely pleased with his professionalism and knowledge and would definitely recommend him to my family and friends. I love my Lexus!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales Consultants make the difference

By Cscscscs on 10/15/2017 at 10:39 AM.

Clement was one of the most informed and knowledgeable sales consultants that I’ve ever dealt with. Also very professional and excellent follow up. I highly recommend dealing with him.

I would recommend this dealer.