Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience we have EVER had!

By MLopez1120 on 4/22/2016 at 9:49 PM. Helped by Edwin Orozco.

Edwin was absolutely WONDERFUL! He possess in depth product knowledge and is very personable. We originally went to Keyes Lexus Van Nuys and had a horrible experience and we are so happy that we decided to go to Woodland Hills to complete the purchase of our 2 cars. Richard was also great. He gave us a fair price for our trade in cars and provided us the best price on the new cars. These two men, Edwin and Richard, are a huge asset to your company and they are the sole reason why we proceeded with our purchase at Woodland Hills Lexus. A+ customer service, A+ product knowledge, and A+ management. They made what is usually a stressful decision, a pleasant experience! Thank You!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Eli From Woodland Hills Rocks !

By Emmanuel on 3/14/2016 at 10:31 PM. Helped by Eli Carbajal.

I give Lexus of Woodland 5 stars, most particularly because of the excellent attention I received from Elideth Carbajal. No pressure sales person, very accommodating, very patient. She went above and beyond what I would have ever expected. She helped me negotiate for the best deal possible. If you ever have to go to Lexus of Woodland Hills, ask for Elideth Carbajal and tell her Emmanuel sent ya! You'll be in the best hands!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Pleasant experience with a last minute year end new car sale

By Dec 31st buyer on 1/3/2016 at 6:45 PM. Helped by Adel Atashzai.

After a frustrating and unpleasant experience with another Lexus dealership in the Valley, we phoned the Woodland Hills dealership with a very specific question about the car we wanted to buy and were given a straight answer -there were several on site so we went over to see them. Mr Adel Atashzai worked patiently with us through the process without any sense of pressure. The showroom is light and airy and a nice place to spend some time deciding which of the lovely vehicles to commit to, When the time for the contract signing came, it was still all professional and efficient. We requested photos with the car and it's red bow, and I think they would have done that for us anyway. We recommend this dealership highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT SERVICES - THANK YOU MR. ADAM M.

By Happydriver on 12/29/2015 at 5:44 PM. Helped by Mr Adam M.

We had an appointment with Mr. Adam on December 9th 2015 to look into a new Lexus 2016. We were offered services which way beyond our expectations. The GM Mr. Adam and his crew were very polite and everything was in proper order. The explanation and options given by Mr. Adam made us decide on the spot, as a sign of our satisfaction. The process was not lengthy and towards mid evening, despite the fact that we arrive around 7 p.m., we drove home our dream car. Mr. Adam and his crew are highly commendable and I cannot stop talking about the services to our friends and co-workers. Keep up the good work Edmer Esteban - New Rx 350 2016 happy customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership!

By Jasmine29 on 12/31/2015 at 12:27 AM. Helped by Angel Gonzalez.

Great help, sales man Angel was such an amazing helper during my search. Have gave me all the information I needed to know about the IS 250. Aside from the grate help Angel offered me, the dealership is beautiful! I totally recommend this dealership to anyone searching for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An answer To Prayers...first stop for our next car!

By 2011Camry on 12/21/2015 at 1:46 AM. Helped by Edwin O., Tamer A. Denice A. online Rep..

Best car buying experience I've ever had, started with looking at the web site and responding to a chat box with Edwin O. Edwin said he had the keys in his hand, I told him we'd be there in ten minutes. We parked on the street at a meter, Edwin took my keys and moved our car for us. Answered all our questions, this was not a new car it was a used car but he treated us like family. Tamer was just as nice and gave us extra info to help us make best choices. It started raining so they put the new car inside with a full tank. Best gift for my wife ever. Thanks everyone at Woodland Hills Lexus...My wife is so very happy and blessed! Toyota Camry 2011, Looks brand new

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lexus Woodland Hills is amazing!

By Froggy on 11/29/2015 at 6:16 AM. Helped by Angel Gonzalez, Edwin Orozco, Richard Dulay.

My husband and I had an incredible experience at Lexus Woodland Hills! Many thanks to Angel Gonzalez, Edwin Orozco, and Richard Dulay for your outstanding customer service! They really go out of their way to make you happy! They are genuine and not the typical pushy sales people! Go see them! You will thank me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer in the valley

By Irma123 on 10/30/2015 at 7:24 PM. Helped by Eli Carbajal.

I had a good experience shopping my car at woodland hills dealership is a pleasant when you are not being pushed into making a decision now my dream come true because they make possible to drive my new Lexus I appreciate Eli's who was very helpful and professional sales person thank you . Eli's

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fun, professional had a great experience! 2013 Lexus ES350

By beingmick on 9/22/2015 at 8:13 PM. Helped by Sabrina Figueroa, Tamer Askerieh.

2 weeks, 9 dealers and two dozen cars later, I stumbled upon the best deal and Lexus dealer in southern CA. I started my search in San Diego, where I live, only to find the prices more competitive and inventory more robust in the LA area. I was scheduled to be in LA this past weekend for an event and decided to stay one more day to look at a car that I thought was priced right and after all my research I knew I would buy it if I liked driving it. Upon arriving, however, I realized I had been given wrong info and was told the car had navi but it did not and that it had Mark-Levinson sound. I was skeptical, even thought the car was really nice and I even made an offer but it was declined. After those games were over and I fielded about a 1/2 dozen more calls from other dealers then I was ready to head home without a car. That's when my phone buzzed with an update from the Cars.com app and it told me I was less than a mile away from Lexus of Woodland Hills and they had a really nice car in my price range! I called and spoke to the greatest salesperson ever, Sabrina Figueroa who immediately cleared up all of my confusion about navigation, Mark Levinson sound, certified pre-owned and other info I could not get from the many others by asking a straight question. I arrived within 10 minutes and the car was already pulled up front for me and it was spectacular! Chrome wheels, navi and certified, all at the best price! Sabrina and her crew were great to work with, I had a good time and drove home with my new car, and absolutely love it! No games, no price negotiating necessary, just got the best car at the best price, period.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'm so Happy, I Chose Lexus of Woodland Hills

By Kassfit on 9/21/2015 at 11:30 PM. Helped by Kami Steppes & brad Steinberg.

Ms Kami Steppes ( Service Conciege ) and Mr Brad Steinberg ( service Consultant )Customer Service Is Excellent and Personable. They made my visit very enjoyable. Thanks Guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent low pressure car purchase.

By jannaben on 9/12/2015 at 3:31 AM. Helped by Jerimiah Santos.

I went to five different dealers looking for a quality used car. On the fifth try I stopped by Lexus of Woodland Hills. The minute I started speaking with the staff I knew I would buy a car from them. After being treated like an idiot and virtually insulted at the previous dealers, the experience was refreshing. I got a fair price and a very low key smooth transition. The sales representative did not have to hand me off to his "manager". They did not hold my keys and registration hostage to keep me there. Buy a car at Lexus of Woodland Hills

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a great experience!

By AJWMW on 8/31/2015 at 8:48 PM. Helped by Eddie Arriola.

In the course of two weeks, my husband and I purchased the CT and ES300 Hybrids and we couldn't be happier. We had such a great experience with Eddie Arriola with our first car that we didn't hesitate to come back to him the following week to purchase the second! His professionalism, friendliness and caring personality can't be beat and his enthusiasm for the Lexus brand, and all that it offers, is contagious! The showroom at Lexus of Woodland Hills is beautiful and the whole staff amazing. We highly recommend this dealership, as well as Eddie! Thank you! . Marcia and Allen Wizelman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car experience I ever had at Lexus of Woodland Hills

By Aydaboyatzian on 8/28/2015 at 11:34 PM. Helped by Eddie Arriola.

Eddie Arriola was fantastic with helping me get my LS 460! The staff and team were very nice and helpfull. Thank you Lexus of Woodland Hills!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Xfurst on 8/28/2015 at 3:05 PM.

Eddie Aquino is amazing! Made me feel comfortable about my service and answered all of my questions. I would definitely recommend this dealership! Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The real deal

By Mr. Richard Dickerson on 8/24/2015 at 5:01 PM. Helped by Sabrina.

I came here to look & get numbers on the car. The next day I took those numbers and went to that dealer on Van Nuys, ya that dealer not worth naming here. Let's just say I wanted to run out the door, and fly back to Woodland Hills Lexus...I couldn't have got here sooner eager to do the deal. The real deal.. Thanks guys Ricky D.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Blessed to have come to Lexus of Woodland Hills

By Blessed on 8/11/2015 at 3:16 AM. Helped by Katie Mounce and Adam.

I must say, I am truly grateful for the staff at Lexus of Woodland Hills!!! I thankful for Katie Mounce my Sales Associate and Adam, General Manager for their professionalism and the overall welcoming experience I received while I was there. Katie and Adam was able to work wonders with my situation and I was able to trade my CT in for what I have been wanting for 3 years and that is the ES 350!!!!! Every staff member acknowledged me and made sure I was taken care of through my waiting period that comes along with purchasing a car. I went in on July 26 (my birthday) and was blessed to leave Lexus of Woodland Hills with my beautiful fully loaded ES 350, thanks to Adam and Katie!!!! I will definitely be back when I am ready for a new ride. If you are looking for a luxury car and Sales Associates who are straight forward and have great sense of humors then Lexus of Woodland Hills is where you need to be!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Help

By Ara Kasparian on 8/10/2015 at 4:43 AM. Helped by Tarro Basha.

My wife and I were assisted by Tarro Basha. He was patient and excellent. With input from the Manager, Danny, and Tarro, we were able to negotiate a great price for our three year lease. Thank you all.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

MARK AND JEREMIAH ARE WHO YOU NEED TO WORK WITH

By jwash007 on 8/8/2015 at 9:12 PM. Helped by Jeremiah Santos.

Car shopping is pleasant when you know you are not being pushed into making decisions. I felt valued and appreciated. Salesman Jeremiah made it possible.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Ellie was so nice and helpfull!

By rezaahmadi96 on 8/6/2015 at 9:33 PM. Helped by Elideth Carbajal.

Ellie helped me out alot and was the most patient dealer i have dealt with so far, she showed me many different types of models and helped me find the perfect car,she was very friendly and knowledgeable and made my visit easy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Eddie Arriola Is without question absolutely perfect!

By Keno13 on 8/2/2015 at 7:51 AM. Helped by My Sales Rep: Eddie Arriola.

My Sales Rep Eddie Arriola was absolutely wonderful! He wasn't pushy nor did he breath down my neck to close the deal. He's very passionate and knowledgeable about Lexus. He took me through the process of getting to know my Lexus in a step by step fashion; leaving no question unanswered. I highly recommend Eddie and Lexus of Woodland Hills. Bravo!

I would recommend this dealer.