Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.3  
Overall Experience
4.2  
Price
4.3  
Quality of Work
4.3  
Service
2.5  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Service

By Riley Rostek on 11/16/2017 at 6:27 PM. Helped by Darryn Dozier.

Very helpful in finding my first car, worked with me to find the best price as well. If you want the best on service in manassas go here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleasant to deal with

By Travis C Cho on 11/16/2017 at 1:16 PM.

All I have to say is that in the same day I had shopped at 6 other dealerships and when I arrived at Lindsay and experienced the best service and best treatment out of all the other dealerships in the area. They really work with you to get you the vehicle you want for a really fair price. Big thanks to Phil Rolfe (Auto Sales) for the great experience and knowledgeability on the vehicle that will made me and my family very happy.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Purchase of 2018 Jeep Wrangler

By Cho Rung on 10/26/2017 at 1:17 PM. Helped by Darryn Dozier.

I recently purchased a 2018 Sahara Jeep Wrangler at Lindsay CDJR and traded in my Jeep Cherokee. I traded in my Jeep Cherokee because it was such a trouble. I thought I made a good decision to buy the 2018 Sahara. This was my bad after service experience at Lindsay CDJR: I went on October 24th to get my rear view camera installed into my 2018 Sahara. The sales rep who I purchased my car told me that it would only take 2 and 1/2 hours. He gave me a loaner car for the day. I thinking why would they have to give me a loaner if it was only going to take 2 and 1/2 hours. The sales rep told me that he would call me as soon as the car was ready. So, I went home and waited and waited for the sales rep to call me. He never did. Finally, I called and the girl who answered my call told me that he would return my call shortly which he never did. I texted him about when my car would be ready. He finally left a message on my phone saying to come by 6:00 PM. Well, I went to pick up my car and the sales rep told me that I would have to come back again because the system for my rear view camera had to be reset and the technician had already left for the day. Can't rely on the sales rep. What a horrible after service!!! Never coming back to Lindsay CDJR.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase

By west21 on 10/20/2017 at 8:56 AM. Helped by Derrick Pullen.

Purchased a Jeep Cherokee, finance department staff were extremely patient with me, went above and beyond to meet my expectations. Sales person, Derrick Pullen was also very patient. I never felt hurried or rushed, very friendly and personable staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Jeep Compass

By donna brown on 10/16/2017 at 1:40 PM. Helped by Roland Diaz.

If you enter a dealership without doing your research, you will leave financially unhappy. However, if you do your research into the numbers, you go in with a clear understanding of what lies ahead. Ask before entering about the "add on" fees, and about the advertised "incentives" that you 'MAY NOT QUALIFY FOR." If you do this ahead of time, you will not go in thinking you are getting a brand new vehicle for $11,000 below MSRP. That just isnt't reality. I was in the position of having plenty of time to shop around and wait for the right deal. I knew "used" was ok with me as long as the the miles had just hit over 9,999 miles. You save a lot of money buying a slightly "certified" used vehicle. I did ALL OF MY NEGOTIATIONS over text, phone and email. Try and have a soft agreement prior to arrival. I requested a written buyer's order so I knew down to the dollar what my bottom line price was going to be. I do not want to name any one person at Lindsay - everyone was fantastic from the sales manager to the finance manager and everyone in between. I never got that notorious "car salesman" feel from anyone. I would return in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Customer

By Abbyharris on 10/15/2017 at 2:20 AM. Helped by Mo Khalil in Finance. He was top notch!.

We were beyond pleased with the service and the deal we got last year when we purchased our 2017 Dodge Ram 3500, we came back this year in search of another new vehicle. Phil Rolfe does not disappoint. We walked away with a great vehicle and excellent Customer Service! Thank you Phil! We love working with you! See you in 3.5 years..Best regards, The Harris Family

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best service when purchasing a car!!!

By Tierra stewart on 10/6/2017 at 1:16 AM. Helped by Christine boggy.

Christine boggy was the best she was very nice and polite. I went to see a 2015 Chrysler but ended up falling in love with a 2016 Chrysler with 8 thousand miles on it. Christine was there assisting me every step of the way and very supportive she provided me with the best customer service I have had when buying a car. She was very straight forward addressed all my concerns and I didn't leave unsatisfied!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Wcolli on 9/30/2017 at 2:25 PM. Helped by Kim Petro.

We worked with Kim Petro and she catered to our schedule to show us all we wanted. Overall we are very happy with the service and attention we received.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

False price provided over the phone and the internet

By Payal on 9/26/2017 at 4:42 PM.

I was interested in a Pacifica Hybrid. On their website as well as with autotrader.com and with cargurus.com, there was a pacifica hybrid for $40,069. I contacted the dealer and spoke to sales person, Ren. He confirmed this and stated that this car was in transit. There was another car which was priced at $46,___. He told me I could come and check it out. I told him why was there a $6,000 difference in the two and he said he did not know. He then said that we could price match that for you since it is the same car. I repeated his statement to him and he confirmed what he said. Then I was interested in coming to look at the car. The dealer called me several times to confirm my arrival and I arrived. There was another sales person there, Eric. Eric said that he has no idea what I was talking about regarding the price match. He said that he would show us the car. After seeing the car, he went to talk to his manager to see if he could price match this car for us. The manager told us that Ren had made a mistake and that the price online was that of a discount incentive on regular pacifica. We had driven for 1hour and 11 minutes out of our way, with a 2 year old to hear this. It was a very disappointing trip and error. We also felt that there is a possibility of lying because such practices are common with car dealerships to get customers to come into their stores. Buyers, beware of false prices advertised online to get you into their.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful Sales Team

By novakjj08 on 9/26/2017 at 12:29 AM. Helped by Dominique, Agan.

My husband and I worked with Dominique and Agan, and we were treated very fairly and professionally. They were incredibly personable and were not pushy. They helped us get exactly what we wanted with a fair deal. They were great. Thank you.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible sales deal

By Horselover@wv on 9/25/2017 at 12:23 AM. Helped by Kim.

Beware of this dealership, they tacked charges on to our loan without disclosing them. Military, USAA, and leasing. We caught this before signing off and made them rework the deal. Will never deal with them again. Sales were horrible and rude.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Eldaddy on 9/24/2017 at 8:27 PM. Helped by Antonio Ferrari.

Antonio Ferrari was very patient and helpful. Ask for him if you are looking for a car. He will make the process very easy and simple

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New jeep purchase

By Angi on 9/2/2017 at 12:37 PM.

After looking for a specific jeep throughout four states and dealing with just about every dealership in those states I found Gina who didn't stop until she found the perfect jeep for me! She was amazing and I love the jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

So Happy with My First Purchase, I Went Back 2 Weeks Later

By LewofAshburn on 9/2/2017 at 2:18 AM.

I was so pleased with the prices that I received for my son's first car, Dodge Dart, and the sales service from Ren, that I went back two weeks later, much earlier than I was planning, and bought a Chrysler 300 for myself. Thank you to both Ren and Theresa for great sales service and for very competitive prices for both cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Daughter's First Car

By LindChrysFan on 9/1/2017 at 4:39 AM. Helped by Kim Petra.

I wanted to give a 5 star kudos to Kim Petra and GM John. We just purchased our second vehicle from these guys. We bought our daughter a car for her 18th bday and Kim new exactly how to help us get a car within the budget. Kim took us on a great test drive that allowed my daughter to experience the car. We were provided with a carfax report too! We have visited many, many dealerships from Warrenton to Chantilly, Lindsay Chrysler Dodge Jeep Ram really is the only one where we feel like we get the best treatment and, after having bought a car from them in April, 2017, they remembered who we were! I highly recommend these guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Shopping Made Painless !!!

By berrysks on 8/31/2017 at 4:26 PM. Helped by Jeff Concepcion.

This was absolutely the best car shopping experience that I have ever had. Our salesperson Jeff Concepcion was right on point and listened to what we wanted and came through with flying colors. No pressure just accurate information and professionalism. We recommend this dealership to anyone who wants a fair and honest deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Bayunco on 8/28/2017 at 11:47 PM. Helped by Antonio Ferrari.

Very professional and most importantly, work with you to put you in a car that fits your needs/budget. I highly recommend anyone to stop by Lindsay CDJR when shopping for a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Customer Service

By KatyLuis on 8/24/2017 at 7:57 PM. Helped by Antonio Ferrari.

We only came in to look at the cars we saw online, and we meet with Antonio. Antonio was super friendly and super helpful. Antonio is a very reliable and confident sales person that you are looking for when you are going to make an investment of this size. He took us on a test drive in both cars, without any strings attached we went to a dealer where they wanted us to sign paperwork before testing out the vehicles, on different roads. He was helpful through the paper work and working with us to get the best price and financing. If you are looking to buy a car ask for Antonio because is he will help you through it all. I rate our experience with him a 100 out of 100

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience

By JP63 on 8/17/2017 at 2:27 AM. Helped by Agan Duzel.

I was in to get my Jeep Patriot served over the weekend and while I was there I happen to notice the new Jeep Compass on the lot. I was really impressed with how they looked and what options they offered. I checked the reviews, which were all very good so I decided to go in to look into purchasing one. I've bought at Lindsay before so I'm familiar with how extremely friendly and professional they are. My experience today was just as pleasant as any I've had there. Agan greeted me and made me feel like family as opposed to a customer. I told him what I was looking for and within a few minutes I found the vehicle I wanted to purchase. The Jeep brand is one of quality and the Jeep Compass I purchased did not disappoint. The professionalism and courtesy that was shown to me, by the entire Lindsay staff will keep me a loyal customer for all of my future purchases! My sincere thanks to Agan and everyone at Lindsay!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Name Lindsay, great personnel and vehicle.

By rgcvette on 8/9/2017 at 2:17 AM.

Over the years my wife and I have bought many cars from dealers. We have had some good experiences and then some not so good experiences. With Lindsay of Manassas Chrysler Dodge Jeep Ram, we had a great experience purchasing our 2017 Grand Cherokee. Our sales person, Gina, was outstanding. She answered all our question, was professional and polite, and made the transition to the business office easy and without us feeling like we were taking up her time after the initial sale. She spent a lot of time with us during the test drive explaining and giving us a real chance to drive, to get the feel of the vehicle. The business person, Barry, explained all the options/costs in detail and answered all our questions. During this process, I also took a minute to walk back to the shop, after it was officially closed, and asked some technical questions of the service managers and a shop mechanic. They were obliging and provided sufficient detail in their answers to my questions. Again, they were polite, knowledgeable, and professional. I am a retired scientist and have rebuilt several American muscle cars over the years. Additionally, many years ago my father had a great experience buying a new 1980 Cadillac from Lindsay Cadillac and had great experiences taking it back for periodic maintenance, as I plan to do with our new Jeep. So the Lindsay name personally means something to me. And I hope that everyone will have the same quality of experience that my wife and I had purchasing our 2017 Grand Cherokee at Lindsay of Manassas Chrysler Dodge Jeep Ram.

I would recommend this dealer.