Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.7  
Service
3  

Dealer Reviews

Show:  

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They LIE About Everything! Don't go there

By Imsooverit08 on 1/24/2018 at 6:46 PM. Helped by Antonio Torres And Winston Lewis.

First off I traded my vehicle in and put a downpayment of $3000. The car was put under my sisters name until I started receiving income they lied and said I can change it to my name after 6 months. The bank pretty much refused to change it even though I have been the one making all the payments and traded my car in. Other things I were lied about were the vehicle itself such as being told the tires and brakes were brand new and then later receiving a call from them saying they have two new tires for me. My brakes also squeaked!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bryan

By Jessica921 on 1/9/2018 at 7:30 PM.

We drove around all of Odessa through many dealership and we’re never approached for a sale..Bryan waved us down and helped us through the entire sale at Lithia Hyandai With lots of patience! The best service ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever

By turiolivas1998 on 12/17/2017 at 5:20 PM.

It was really great service. I left really satisfied with my car. Daniel Barajas is a really good salesman he's cool. They showed me how to work my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My car purchase at Lithia

By mo_umbarger26 on 12/12/2017 at 5:36 PM. Helped by Nathan.

Everything was great! This is my 2nd car purchase at Lithia. Good price great car! I love everything about the 2018 Hyundai elantra. Got what I needed. Thank you!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Car purchase

By lll4124 on 12/9/2017 at 5:20 PM.

Much better experience than last time. The car is what I wanted when I first walked in. The customer service was extremely better as well. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car!

By mike_herdez on 11/30/2017 at 5:17 PM.

I had a great experience here. The managers and employees made be feel welcomed and comfortable. My salesperson was very knowledgeable and understood what we were looking for. Will be returning here to do business.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price

Terrible Experience

By Wealth05 on 11/29/2017 at 10:56 PM.

I was a first time buyer excited to get a car. I failed to do my homework and got taken at the dealership. I ended up paying the highest price paid in the state of Texas by $5000 for my vehicle. Lesson learned. Don’t trust them.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salespeople

By timothyleneau on 11/29/2017 at 5:27 PM.

Miguel and Daniel were great to work with! Will be referring friends and family here. Didn't think I could get approved but made it happen for me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By z.stidham13 on 11/25/2017 at 5:22 PM.

The customer service was prompt and helpfull there were smiles and laughs and tips and guidance I felt like I had made a great deal at the end of the day and have nothing to complain about

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buyer

By odessajoe9 on 11/17/2017 at 5:29 PM. Helped by RJ Peroutka.

Sales person RJ Peroutka was professional and knowledgeable of our needs made deal go smoothly and efficiently gave honest answers and no wasted time or motions she was able to interpret what we needed and fill our needs efficiently

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By lynn.teague50 on 11/17/2017 at 5:22 PM. Helped by R.J. Petrouka.

R.J. did a prestige job with my car purchase. She was efficent, thorough, and the best ever. I got my car quickly and she got me the best deal possible that made us both happy.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Customer Survey

By mellaneen3 on 11/16/2017 at 5:45 PM. Helped by Ronda Peroutka.

Had a great purchasing experience with a friendly and professional Ronda Peroutka. She went above and beyond to help us choose the perfect vehicle for our family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By salvadorroa32 on 11/16/2017 at 5:44 PM. Helped by Rj peroutka.

Our visit to Lithia Hyundai of odessa, TX exceeded our expectations. We walked in just to look, walked out with a model of the year car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By shawnadominguez76 on 11/16/2017 at 5:34 PM. Helped by Ronda Peroutka.

Had a great experience at Hyundai of Odessa and would recommend them to family and friends. Very happy with my purchase! Thank you very much!!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Disappointed

By lll4124 on 11/10/2017 at 5:22 PM. Helped by Chad.

I have had this car that I hate every time I get in it for 6 days. To have to live with it for years is disgusting, just because I believed a young man's word. I have already told every one I have come in contact with how horrible it is. Since I traded in a 2015 Sonata and being told this was the same, lies. The inside has cheap features.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!!

By incitingchaos on 11/10/2017 at 5:19 PM. Helped by Rj peroutka.

The Service was AH-Mazing!!!! I loved every minute of it and they explained everything so well!! They made sure I understood and was fully in love with the car before I made my final decision.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Go see Daniel

By ramos.amador on 11/9/2017 at 5:16 PM.

Enjoying my new car. These guys really understood my problem and gave me a solution. Definitely go see them, and enjoy there coffee aswell. Better than 711

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST CHOICE I HAVE EVER MADE

By ag204195 on 11/3/2017 at 4:28 PM. Helped by RJ Peroutka.

I am incredibly satisfied with my purchase at Hyundai. After having a miserable experience where I was expected to give a $10,000 dollar down payment on top of my trade, I felt like I had been run through the ringer. I had always heard great things about Hyundai and decided to give them a chance. I absolutely love my new car and the service was most excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience

By heathernicole3486 on 11/1/2017 at 4:23 PM. Helped by Rj.

Rj was amazing very kind and helpful loved my whole experience with her. I will definitely recommend her to a family or friends. Love my car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By ramos.amador on 10/28/2017 at 8:23 PM.

I had an Amazing Sales Professional, Daniel Barajas. He worked his tail off for me and got to the numbers I needed to be at. Trustworthy and Reliable. Thank you Hyundai of Odessa

I would recommend this dealer.