Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.5  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Good service

By LADYTEXAS15 on 10/17/2019 at 8:53 PM.

They work hard and they deserve a good raise .since i had brough my car there .they are always treat me with respect and give me the best attention they could. These guys are are awesome. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By ZARATEOD96 on 10/17/2019 at 5:42 PM.

They were great answering all my questions in purchasing my first car they were very fast I would highly recommend them to everyone who’s trying to buy a vehicle

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

The salesperson and personnel were helpful and courteous.

By MARIA.MEDRANO on 10/16/2019 at 6:20 PM. Helped by Juan B..

I rated this visit a 4 because I feel the personnel were helpful and courteous. But I have bought from Hyundai before and service was overall better before.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Check engine

By DKARR2016 on 10/16/2019 at 4:54 PM.

My check engine light came in I called and was able to get in the next day. Very fast and friendly service. Only problem was they didn’t have anyone that could take me to work I. Midland

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer service ever

By ROCHIO4109 on 10/16/2019 at 3:43 PM. Helped by Carlos.

This is the first dealership that i go to that actually cares about the clients needs, the best customer service i have ever received... I have bought multiple vehicles before in other agencies and it doesnt compare to lithias customer service. Im so happy with my purchase and the way they took care of me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Professianal

By MARTIN.LORTA on 10/7/2019 at 1:06 PM.

nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT nice and professional GREAT

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Mala experiencia

By TETO83141 on 10/2/2019 at 5:07 PM.

Me vieron la cara con la troca que me vendieron y desafortunadamente no soy el único que a pasado por este problema gaste mi crédito en algo que no sirve

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Lithia treats people good it's a good dealership...

By LEYVAANDSONS on 10/2/2019 at 4:10 PM. Helped by Aeed.

It's just a good dealership they are friendly and kind people...They no how to do there job...That's it I don't have much to say...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Schedule maintenance

By TRISTANGARCIA21 on 8/22/2019 at 3:51 PM.

Dropped off my Santa Fe for oil change, and to check my brakes lights. Service department completed all work quickly and kept me informed of what needed to be done. Great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Noise coming from right side of car

By KAYEKAYE on 8/14/2019 at 1:41 PM. Helped by Never asked his name.

As soon as i arrived the service department guy came to to me and asked what can i help you withhe immediately took my car and worked on it and solved the issue

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience I have ever had with service on a vehicle.

By JOY7 on 8/7/2019 at 5:29 PM. Helped by Not sure of the name of the young man at the service counter..

Your man at the counter was very nice and efficient. Got me right in and right out. Will defiantly return. In fact that is why I came yesterday. My first visit with my pickups oil change and inspection was a positive one.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Used car long distance

By honeydiehl on 8/6/2019 at 5:59 PM. Helped by Ed Smith driver.

Your dealership had a suv in a certain color and mileage that we wanted. Called made the deal and it was shipped directly to us in Reno Nevada. Bravo to Robert Ramirez Kudos to Ed Smith for bringing to us!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just bought my 4th car here...

By rayready33 on 8/4/2019 at 3:51 AM. Helped by Juan.

Just bought my 4 th car here and I love it. The guys here are awesome, I always get help with everything I need and the salesmen are great also. Juan is a very good salesman and the manager was great to....just waiting to get my windows tinted and I’ll be extremely happier lol....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lithia Hyundai never fails me

By BRIJALBA on 8/1/2019 at 4:38 PM. Helped by Abel Anchondo driver.

Took Santa Fe for two recalls and oil change done in three hours. They picked me up and took me to dealership. Thanks! Thanks! Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By mariangelesv05 on 7/26/2019 at 10:57 PM. Helped by Joel Martinez.

The seller was polite and respectful..explaining to me everything ..help me with all my questions. Let me drive and check everything on the vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing and not stressful!

By LMILEFSKY on 7/23/2019 at 10:16 PM. Helped by Ayed.

Lithia more than exceeded 5 stars. They worked with me to make sure I was able to drive home with a vehicle. I am more than happy to sing praises! Thank you Ayed for the most excellent customer service! Bravo! You listened and made car purchasing satisfying!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you for one day service

By JAMES.ARCHER on 7/19/2019 at 7:05 PM. Helped by Adonis Smith.

I took my car to the dealer ship, they repaired the steering column, and took care of the recalls on my car. I live 70 miles away and they handled everything in one day so I would not have to make another trip. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'm very pleased with the vehicle

By mccordpump on 7/18/2019 at 3:55 PM. Helped by Edward Durham - very good salesman.

I liked Edward the salesman for all the help & information he gave me All the people were friendly & exceptional helpful. I would recommend anybody to yall

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

After a bad experience at jeep midland dealership, they best

By W@lt3r on 7/15/2019 at 8:43 PM.

I will recommend Juan the salesman to anyone I know, simply the best guy, upfront, no bulls.... And Robert at finance to make sure i was ok with everything and all was explain to me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with the purchase of my first new car.

By H_Long on 7/12/2019 at 3:45 PM. Helped by Ayid.

I didn't go there initially to purchase a vehicle that day--I was looking around and exploring options. The service was exceptional, the staff worked with me and actually procured a really good deal on my new Sonata. I would gladly recommend these folks to anyone else.

I would recommend this dealer.