Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.4  
Quality of Work
4.6  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent dealership

By lagarrqy on 10/18/2019 at 5:10 PM.

Friendly sales team and staff, great deals. The experience was overall fantastic for a first time buyer and I would definitely recommend to friends and family

I would recommend this dealer.

Overall Rating

2.7  

4   Friendliness
2   Overall Experience
2   Quality of Work

Problems with used car and warranty

By CJ Tom on 6/21/2019 at 1:46 AM. Helped by John Stafford.

We purchased a used VW Tiguan, at the time of purchase we pointed out damage to the right rear wheel. They assured us that it was only cosmetic damage. Once getting on the freeway, my wife felt vibrations. i pulled up next to her and confirmed that the wheel was bent. I called the salesman and told him of the problem, it was after 5pm on a Saturday so service was closed. It was the following Friday that we were able to take the car back to have them verify the problem. They then stated that they would have to order a new wheel and would call us when it came in. A week and a half later they called. I took the car back to have the wheel replaced. They wheel that they had purchased. Was the wrong size and style. It was also used and filthy. They now have to get another wheel.the I will have to make another trip back. 140 mile round trip. each time. How could they have gotten the wrong wheel ? They had all the vehicle information and photo's from posting it on line forsale. Lets hope they make this wright.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new kicks

By 55deedee4 on 6/4/2019 at 3:29 PM.

Four of my family members have already bought vehicle's from Lithia, this was my last chance to buy a new vehicle so I did.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By Levi on 5/18/2019 at 8:12 PM.

Got the car I wanted and the dealership made it happen, I was satisfied and got approved, I would recommend going to the Medford lithia Nissan dealership to get a car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellence

By teeb on 4/28/2019 at 7:37 PM. Helped by Alex Negles (Five star!).

Alex and Chuck were personable and great to work with. Alex stayed late to let us look at a specific car. Chuck helped us make a deal we felt was fair. It was an easy way to buy a car. Thank you both very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great Experience at Lithia Nissan

By Woodnwine on 4/27/2019 at 1:11 AM. Helped by John Stafford.

We purchased a used car from John Stafford. We came in on two different days to look at and test drive the car. We asked loads of questions, we were very happy with John’s answers and found him to be very knowledgeable. No hype or bs. He is wonderful to work with, spent considerable time with us, and did not pressure us at all. He made it very easy to purchase our car. Jeremy Huffman handled the financing and again there was no pressure whatsoever. He was very thorough and gave us many options. He made us feel very comfortable and answered our many questions in detail. When it comes time to look for another car or truck, we will definitely return to Lithia Nissan to present our desires. We feel very comfortable that John will again be able to help us find the auto of our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Considerate, and fair

By SuzanJS on 4/24/2019 at 3:14 AM.

Chuck was focused on my choice, and gave 100% to my intent. He was accommodating, personable, and worked with me to find the best deal. I appreciated that I never felt pressured.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy with Des!

By S&D on 4/23/2019 at 4:22 AM.

Des was very easy going she made my experience great even before purchasing made it comfortable for me and my kids and when I brought my husband down to make the final decision everything was perfect we are very happy with our car and we would recommend Desiree hands down thank you so much!

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Gilbert good experience

By Backison on 4/22/2019 at 8:05 PM.

Desiree is amazing has a very good sense of humor and also made things very comfortable and got half of what I wanted in a car I never had a nice brand new car before she made it happen for us and comfortable for my disabled daughter sure we do drive a lot to take many trips for her to go to the hospital Desiree rocks!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Desiree you rock!

By DaCamMan on 4/17/2019 at 11:03 PM.

Had a great experience buying with Desiree!! I will definitely be back and will recommend you to anyone who needs to get a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality dealership & staff

By Flenner on 4/17/2019 at 9:25 PM. Helped by Dick Heimann was also great in purchase of our new car..

Great working relationship between us the buyer and salesman Chuck Aden. Chuck was most patient with the needed time to meet our specific car choice, model & color.And we were very happy the the purchase outcome. Clearly Top Drawer !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New ride for me

By Lori B. on 4/8/2019 at 3:15 PM. Helped by Alex Negles.

I needed a new vehicle because my 15 year old SUV died. Found a car online and it was at Nissan Lithia. We told Alex what we wanted and there it was.. my new to me 2014 Kia Soul. We told him what we could afford and they worked with us and made it happen. It was a pleasant and low stress experience and I would highly recommend Alex and Lithia Nissan for your car buying needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change turned purchase

By Catlover on 4/7/2019 at 12:02 AM.

We went in for an oil change and left with a 2019 Altima! We had been talking about making a purchase. When we saw the 2019 Silver Altima SR we knew we had to have it. This auto has so many bells and whistles and the purchase price was where we needed it to be. We are over the moon with our new car! Dessi was our salesperson and she was a pleasure to work with! If you’re looking for a good dealership with knowledge people I would certainly recommend you visit this place! Thank you Lithia Nissan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best sales women ever!

By chelsie12 on 3/31/2019 at 10:08 PM.

I got a BMW from Desiree. My BF and I were not easy to please and she did great at showing us options. She was never pushy and we had a fun day car shopping with her. I will send all my friends and family her way. I live in Bend and would travel again just for Desiree.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfection

By Brittany1988 on 3/29/2019 at 3:51 AM.

The most helpful and nicest staff I've ever dealt with in sales. Kenadee was Not pushy, got us exactly what we asked for and needes nstead of looking for the highest sale. She treated us with respect and was very knowledgeable. The finance went much better than expected. He was friendly and got everything taken care of for us. We worked with Kenadee for a second car because she was that awesome and got to meet the other finance. She was amazing and worked wonders for us to new able to get a second car so quick after buying the first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and kind

By Olive042094 on 3/29/2019 at 7:22 PM.

The dealership overall is nice. But kenadee is amazing. She is considerate and supportive, understanding and literally the most friendly person I think I've ever met. The whole process was pretty easy and kenadee talked/walked me through everything she was so helpful. I am so happy with my car and she checks in to make sure that I'm still happy. She goes above and beyond. If I am ever looking for a new car or met anyone who is looking she is my number one recommendation.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Changing my mind

By JMGregory on 3/29/2019 at 7:17 AM.

For years I’ve heard numerous things about Lithia as a company. Unfortunately very little of it was pleasant, however my growing experience is quite the opposite. Those that I’ve been in contact with (mainly Kenadee and the finance Gentlemen) have had an incredible sense of service and professionalism balanced with a down to earth nature. I’ve been to quite a few car lots in the valley but this is the first where my confidence gained instead of apprehension. I look forward to seeing what business we can accomplish in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2008 nissan xterra

By minime1963 on 3/29/2019 at 2:04 AM.

Robert, Drew and the gang at Lithia Nissan akwats take good of us. Kenadee was courteous and knowledgable for all the questions we had about the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Friendly lowkey honest salesperson Desiree Kodesh

By Northnancy123 on 3/20/2019 at 11:32 PM.

I Desiree Kodesh listened to my needs and offered the options available. I asked about a black car with black/tan interior. Does it get hotter than light color cars. She said not significantly so but a little. I took this car for a test drive and liked the ride. I ended up buying it!!!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Helping customers find their car

By CP Shopper on 3/26/2019 at 11:59 PM.

Chuck was very helpful in pointing me in the direction to find the vehicle I wanted. While I won't be pushed into anything I don't want, Chuck responded by suggesting a vehicle I may be interested in and it worked out good.

I would recommend this dealer.