Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By alex.coe on 10/13/2018 at 7:21 PM.

I was greeted by Raul right away, he talked with me about my needs and my trade in. He kept me within my budget without pressing me to get something I didn't need or couldn't afford. The prices were fair all around. The whole sales experience was very professional and quick. Probably the quickest I have ever been in and out of a dealer before, the finance/paperwork people were on it. The prices are fair and I truly appreciate the small warranty they offer on used cars. I would absolutely recommend this place and plan on returning when I need another vehicle in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car buying experience ever!!!!!!

By Carl on 9/19/2018 at 12:32 AM.

Raul the salesman was so helpful, found exactly what i asked got me a great on the most beautiful truck.... The sales experience was second to none did the whole deal over the telephon and got me in and out of the dealership im my new truck in less than an hour. If you want a great experience go see or call Raul at Lithia Toyota of odessa you wont ever find a better place to buy a car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

George was great

By Chris K. on 9/15/2018 at 9:46 PM.

I have to give props to this place after going to several other dealerships and getting almost nowhere George was able to find me only when I was looking for but get it in the price range I was looking for with little to no problems. He not only found me one vehicle he gave me a fair trade and continued after the sale was final eyes to help me on many other things including finalizing some touch up on the vehicle and things like that as well. I would recommend this dealership and I would recommend George.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Mayala on 9/7/2018 at 9:18 PM.

Raul was great, and worked hard to get me a good deal! He was fast & super friendly and I would def buy from him again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome !!

By Elijah on 9/7/2018 at 8:37 PM.

Awesome !! Angela was very nice and knowledgeable.The temperature wa pretty warm the day of my purchase Angela bought me a bottle of water. The day after my purchase I had a few questions and needed assistance getting a appointment for service. I called Angela and she assisted me as she did the day of the sale. The best thing for a customer is the service after the sale!! Thanks Angela!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Lawrence125 on 8/27/2018 at 7:30 PM.

Raul was super helpful in helping me get into the right car and and made the process smooth and as quick as possible. Great guys

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

6 Stars if there was one

By Devin on 8/18/2018 at 1:49 AM.

Purchased a truck from out of state. Raul Medrano was awesome to work with. I asked a lot of questions and asked for a lot of pictures and video. He went above and beyond. Excellent customer service.

I would recommend this dealer.

Overall Rating

4.5  

5   Overall Experience
4   Price

Awesome

By Omolabake on 8/16/2018 at 10:12 PM.

Exceptional customer relation. Hope to do business here again because of George and Desmond. See you again soon hopefully.👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻We can do more business. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I keep coming back

By Gibb23 on 8/8/2018 at 3:08 PM.

This has been my THIRD car from Angela/Toyota of Odessa. She knows what we like, what we want, the price we want, and won't stray. It's never been a hassle or an all day experience. Even the sales manager was amazing at getting us what we wanted. I honestly will never get another car from any other place or person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a car

By Mrod625 on 7/18/2018 at 10:34 PM. Helped by Alex Gonzalez.

Great service! I would recommend them to anyone who is buying a car. Desmond, George, and Alex answered all my questions I asked. Very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car purchase

By AndreA on 7/18/2018 at 10:33 PM. Helped by Alex Gonzales.

Great service, Desmond, George and Alex were all really helpful! Appreciated the honesty and answers to all of my questions. I will be coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was Awesome. Will go back in the future.

By Ana33 on 7/18/2018 at 4:11 PM.

IF ANYONE IS LOOKING FOR A CAR, TRUCK, SUV ETC. I TOTALLY RECOMMEND YA'LL TO GO TO LITHIA TOYOTA OF ODESSA DEALERSHIP. LOOK FOR RAUL MEDRANO, HE'S SUPER FRIENDLY AND ANSWERS ALL YOUR QUESTIONS PACIENTLY. JOSH FLORES IS AWESOME TOO. HE DID ALL THE PAPER WORK QUICK. THEY BOTH ARE SUPER EMPLOYEES. GREAT JOB GUYS!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good experience with Raul

By LaCresha on 7/13/2018 at 6:24 PM.

We had a Good experience with Raul. Would recommend him to anyone interested in buying a new vehicle. We really like him. Thank you very much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No nonsense, smooth sailing experience!

By Sharkhunt on 7/13/2018 at 4:42 PM.

I found the exact vehicle that I was looking for at Lithia Toyota Odessa so recently listed that it did not yet have pictures listed. Whomever at the dealership that listed the vehicle had the forethought to include the options via RPO codes. I am the enthusiast type, so I knew exactly which codes reflected the option packages that I sought. After seeing this, I inquired immediately via TrueCar.com I received a call and text from Angela Aduato bright and early the following morning. As I am not a morning person, I was grateful for her relaxed, upfront, and informative approach. I had a battery of questions that she had most of the answers to. Those that she did not have, she called me and hour later and provided. The following day I drove two hours to testdrive and inspect the vehicle, which I found to be exactly as advertised and meticulously detailed. It was at this point that Angela and I began the negotiation process at her desk. As far as negotiations for a vehicle go, this experience was best that I’ve ever had. As we got close to an agreed price, the GM came out and discussed the market with me for a bit which was much appreciated. Justin was as level-headed as I’ve ever interacted with at a dealership. He made a final offer that was as fair as I could expect. After mulling over it for a night, I returned the next day to purchase the vehicle. Even the closing experience was the most painless I’ve had in my car-buying experience. I spoke with Dwayne and emailed my insurance and sat with Glenn for the closing. We had great conversation and he had me buttoned up in less than an hour. Bottom line: Angela was a joy to work, and the rest of the team at Lithia in Odessa followed suit. I went home after the best buying experience I’ve had in recent memory, this is saying something as I go through a fair amount of vehicles. I’d recommend this place to anyone including friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I’ve had

By Joel1020 on 7/11/2018 at 9:12 PM.

Went to the lot looked at car Raul helped me answered any & all questions I had. Didn’t hassle me to look at other cars, he pretty much let me do my thing. I returned the next day to purchase the car I looked at & had no problems at all with any step during this process. It had to have been the best car buying experience I have ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I will only buy from Angela!

By P.Grant on 7/10/2018 at 12:35 PM.

While looking to buy my new truck, my wife and I drove all over West Texas looking for a deal. The best deal that we found was working with Angela Adauto at Lithia Toyota of Odessa. She was very helpfully and very friendly while working with us to get us the best deal available. My wife and I both agree from now on we will only buy a vehicle with Angela Adauto.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car purchase

By Tlester on 7/4/2018 at 1:21 AM.

Angella was an exceptional sales representative, .She went above and beyond to assist in making my car purchase as smooth as possible. She is truly an asset to this company.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car buying experience!!

By Jmoody 82 on 7/2/2018 at 8:32 PM.

I came in knowing what I had on my mind and with the help of Desmond Agblo it was such an easy transaction!! Thanks again!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tundra

By Evanwilson4303 on 6/30/2018 at 9:33 PM.

Raul was great. Easy to deal with. Got the deal I was looking for. Finance process was very easy. Josh was great as well. Will buy future vehicles here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By Boogster on 6/28/2018 at 3:08 PM.

Angela was very helpful in getting me into the truck of my dreams. The team at Toyota fought hard for me too in getting the payments and coverage I needed for my truck. I just want to say Thank you for all your hard work.

I would recommend this dealer.