Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car leasing experience!

By AGA on 8/14/2017 at 2:30 PM.

From the first phone call to Lithuania Subaru to inquire about leasing a Forester, the whole experience was great! My sales guy, Toua was awesome! No pressuring tactics, just an overall pleasant transaction! I'm a happy customer! Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolute Joy

By MonicaB on 8/11/2017 at 10:12 PM.

There just aren't enough good things to say about the Subaru team! Ed Monson was my salesman and right hand through the whole process. I just purchased a 2017 Outback! This was the best experience I have ever had purchasing a vehicle. Ed was very patient and extremely accommodating to all of my questions and concerns. I needed to have my new vehicle modified with hand controls, Ed was very well aware of the modifications and gave me a great heads up on rebates for such modifications, always a plus. Shout out to Frank Perez for working with me and getting me a great deal ! I can't imagine buying a car anywhere else!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Friendly

By blue on 8/9/2017 at 7:50 PM. Helped by jose correa.

Staff was very friendly and cheerful. They provided my family and I a ride to shop while we waited for our oil change. Although there were a lot of customers and wait time was a bit more than usual, it was an overall great experience. The staff made it a pleasant experience.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Excellent service

By Lee, Patty on 8/6/2017 at 5:58 AM. Helped by Jose Correa.

I have been bringing my Saturns and now my Subaru to your facility for over 20 years. I've always been happy with my service and continue to be happy with my experience. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By AthycayP on 8/4/2017 at 1:22 AM.

Everyone there was great! Ed was so patient and helpful while we made up our minds - offered all the time and information we needed without us ever feeling pressured. He made sure we understood all the features and gadgets and I LOVE my new car! From shopping to buying to follow up after, this was absolutely our best car purchase experience ever. Thanks Frank, Ed and Lithia Team. You ROCK!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FAST, FRIENDLY SERVICE

By happy forester owner on 8/3/2017 at 4:06 PM. Helped by KRISTOPHER SARA.

EVERYONE IS SO POLITE AND HELPFUL --SERVICE TIME IS ACCEPTABLE--SERVICE AREAS VERY CLEAN --YOUR DEALERSHIP IS EXCEPTIONAL IN APPEARANCE AND FRIENDLY SERVICE YOU HAVE GOOD COFFEE IN YOUR WAITING AREA

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thankful

By ljgwog on 8/3/2017 at 1:40 PM.

Chris Neilson was very kind, helpful ,and professional with us. Thank you. It has been a very long time since we bought a car Chris Nielson was very helpful in taking us around looking.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely a joy

By Clark on 8/2/2017 at 4:34 PM.

We bought two cars from Ed this year, not at the same time. After our first experience we came back for more. Tremendous deal, great service, and he is a class act. Best experience buying a car ever.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Cool dude.

By Soklee on 8/2/2017 at 2:22 AM.

Very helpful and informative. Had a very pleasant experience with him and I'll recommend anyone to see him in purchasing a vehicle. Keep up with the good work.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Never again

By Nonya on 8/1/2017 at 1:03 PM.

Bought a new forester for my son. The deal was done, my money was in their hands and we drove away. Then they all of a sudden needed proof my son lived with me. Never a word about that until after we left. Then the threats started, "if we don't get it by 7:30 tonight we are going to come and take the car". Really! The rudeness was appalling. My great Allstate agent who has taken care of me for 25 years even had problems trying to resolve this. Seems like it was more of a scam with a made up reason to take the car back, pocket my hefty deposit as "charges" no doubt. Never buy from Lithuania.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

routine service

By Mochi 118 on 7/30/2017 at 11:26 PM. Helped by It was either Jerry or Jeff, sorry I forgot his name.

service agents were very busy as expected at 8 in the morning, but they greeted me and acknowledge my presence, Jerry or Jeff ( sorry I forgot his name ) was not my assigned agent, but he wrote me up as my agent Jacob was still busy with another customer; I really appreciate his effects. Received my car back at time of promised

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Quality of Work

Long Wait Time

By 2cvlover on 7/27/2017 at 4:01 PM. Helped by Don't know their names.

Had an appointment and were told wait time would be 60 - 75 minutes so we decided not to take the courtesy shuttle home but to wait there. Unfortunately, the wait time was closer to two hours. Otherwise, the Service was good!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ed Monson helped me get my new Subaru

By Nicholas Barbella on 7/25/2017 at 3:28 PM.

Ed Monson helped me get my new Subaru Outback. I walked into the dealership knowing not too much about the car buying process but Ed walked me through it with great patience. He got me the best possible deal and I drove out of there very happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service on our new 2017 Outback

By Tulare Nick on 7/17/2017 at 1:48 AM. Helped by Derek and.

I had a couple of minor problems with the new car. It was pulling to the right and had a rub mark on the rear door. Since I live in Tulare I had made an appointment. The service department was very busy but I was seen within a reasonable time.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Appreciative Customer

By TFerd on 7/15/2017 at 5:28 PM.

Salesman Chris N the best and a quality product. Service department extremely helpful in explaining options. Everyone professional and communicative, including the finance rep. Thanks so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent

By CouzinX on 7/15/2017 at 3:34 PM. Helped by Derek.

Honest and Fair Dealership. Derek was professional and worked hard to earn my business. Even called after the sale to follow up and ensure everything was great in our new Outback.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was quite pleased and felt welcomed the whole time.

By misty on 7/10/2017 at 5:15 PM.

I was very pleased from the moment I arrived to get my vehicle serviced. I was pleasantly greeted and the waiting lounge was very comfortable with coffee/water service and donuts available as we waited.. My questions were answered regarding what was done to my vehicle and even got my car washed with with the complimentary gift certificate I presented when I arrived. Overall, I was very happy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

The had me at TOP RATED

By Zorro on 7/6/2017 at 5:37 PM. Helped by Jose Guerrero.

I had a Legacy many years ago. I survived a car wreck with a serious hip damage at age 18 in a Studebaker Golden Hawk - I think it was called. Big hot rod engine. Was lucky to survive I cleaned up car wrecks in the military police. I've witnessed others. When I had small children I bought safe cars. Now my wife and I are old and realize how precious life is. I want her in a safe car. From back in the day with no seat belts to the many safety features in our new Subaru is almost comical and would be but this level of safety can be the difference between life or serious injury or death. Our salesman, or as we say today "sales consultant" Jose Guerrero, was fun to deal with. If I ran a business I'd try to steal him away. Safety isn't the only reason. It's the best. Reliability is another. And despite a mellow stately appearance this is a bad ass machine. Check out the performance online. We will take our bikes and kayaks to places you can't get to in most vehicles. WE love it already. S & K DeLuca

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing organization

By markmercer on 7/6/2017 at 4:48 PM.

I was amazed how efficient they were, getting my service done within an hour on a Friday without an appointment. The whole place is buzzing with activity, happy employees, happy customers. Also, really appreciated the new service manager coming out to greet me and address a couple of other concerns I had. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly environment, outstanding customer service

By Vannah_banana93 on 7/4/2017 at 5:16 AM. Helped by Ramzy Saleh.

I had such a great experience. Victor Bravo and Ramzy Saleh were outstanding in helping me and my grandparents pick the right car for us and made sure we were comfortable.

I would recommend this dealer.