Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice People to work with.

By Burk on 7/25/2019 at 2:52 PM. Helped by Heide Schooling.

Traded in an older SUV for a Toyota Highlander. The Sales people were great to work with. I went back a couple days later and spoke to the service guys about some maintenance and they were helpful also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Extensive repairs after 2 years of hard Twin Cities driving

By Satisfied Customers from Grand Forks on 7/13/2019 at 12:31 AM. Helped by Dan, Cameron Littlejohn.

Fixed several issues in a very timely manner. Kept us updated on the cost throughout the process. Pleasant to work with. Will go back again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice Folks

By MemyselfandI on 6/21/2019 at 12:54 AM. Helped by Do not know.

Even though I miss Lisa Beauchamp, the folks in the service dept are always considerate and polite and accommodating. I did not have an app't, but they fit me in a for an oil change.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Michelle on 6/16/2019 at 3:07 PM.

Always meets expectations!!! Great service!!!! Always willing to work with my schedule. I drive over an hour because I always receive the best possible service!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Stopped in for an oil change.

By jhildy@sbcglobal.net on 6/13/2019 at 9:28 PM.

Thankful that this dealership always takes care of us. Stopped in around lunch time and they were able to do the service within the hour.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Fast service, friendly staff

By Toyota Lady on 5/25/2019 at 6:56 PM.

The service is fast and the employees are friendly and courteous. The waiting area is clean and comfortable, with refreshments available. I like looking around the showroom (and sometimes the lot) at the vehicles that are for sale with no pressure from the salespeople. They are usually more than accommodating to answer questions and talk about cars. We have had Toyotas since 2000, and have never been unhappy with them. Toyotas are the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Josh Ness

By Shay on 5/18/2019 at 4:10 PM.

Josh was extremely helpful and was quick to respond to help me find a car that I loved! He also made sure I loved the price, payments, and down payment as well! He answered any questions I had and when I went to finalize the purchase he made sure my Yaris was gassed up gussied up and ready to go! Amazing service Josh, thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales man of the year

By Georgew4 on 5/9/2019 at 1:30 AM.

I recommend Brandon Longoria to everyone. He does a fantastic job listening to what I need in a pickup and got me deal of the century. He got me a 14 ram pickup and it is the pickup I needed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Outstanding Experience

By WFRAV on 5/7/2019 at 7:22 PM.

Right from the start my new car buying experience was great. Even though Lithia didn’t have the RAV4 I was looking for in their lot, Josh found one with the options and color that I wanted. He and Ben gave me a fair deal on the trade-in value for my older RAV4. Josh also delivered my new vehicle to my home in West Fargo and picked up my trade-in. He answered any questions I had about the features of my new RAV4. From the sale, financing, and delivery of my new vehicle, the whole experience went smoothly. I have only had exceptional service at Lithia Toyota since receiving my new vehicle. Totally happy with my new RAV4!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

free rotation with purchase of tires

By terrymertz on 4/15/2019 at 12:50 PM.

Brought truck in for oil change and Lithia tire rotation with purchase of tires, purchased tires from parts during the tire sale in October for the buy three and get one free tire sale, had tires installed in February and did not show up in history for free tire rotation. Chuck gave me the rotation for free even though could not find lifetime rotation. good customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great job

By Darksidedelivery on 4/3/2019 at 9:42 PM.

Got in on time for appointment and the job was completed in a short period of time. staff were very friendly and explained what was done to my SUV.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bad experience turned good

By danyelle0094 on 4/6/2019 at 2:36 PM.

We have bought two cars from lithia. The service has been great. Our second experience, the car we bought broke down with several expensive repairs. Donnie at lithia Toyota treated us respectfully and kind. He helped ensure our trust in the company again. Highly recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Why I keep coming back...

By shrontzinator on 3/10/2019 at 3:50 PM.

I absolutely love my 4Runner and I want to make sure it is kept in top shape and Lithia Toyota makes sure of this. Aside from the cookies and fountain soda, their customer service and friendly staff is what keeps me coming back. Thank you Lithia for taking care of your customers!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service was great.

By anndeka on 1/17/2019 at 7:56 PM.

With my Synthetic oil change I got my car washed, which is a big deal in our frigid weather, and also had my current tags attached. Both were above and beyond. I needed my trunk release reprogrammed and that also got done. There was a mixup with courtesy vehicle, but that is a minor problem to me. All in all - great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Toyota Purchase Review

By shrontzinator on 1/12/2019 at 5:06 PM.

We couldn’t be more pleased by the service we received from Brandon and his team! The whole transaction was easy and quick, and the least amount time spend ever in a dealership we have ever had when purchasing a car. We received a really fair trade in value for my car and got a really good deal with our 4Runner. We LOVE this car! Thank you so much for such wonderful experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Reg mantainance

By Janiebanie40 on 12/21/2018 at 3:59 PM. Helped by Don’t know any names.

With appt, easy in and easy out. We usually by at Corwin in Fargo, this is our 6th Brand new Tundra since 2010, that Lithia convinced me to buy through them. Besides the xxxxty tunnel cover they installed, it has been a great vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant service all around!

By KH on 11/5/2018 at 7:08 PM. Helped by Not sure of any names.

Happened to be in town for other reasons..so I decided to stop by to see if someone would have time to check a tire that I was sure must have a slow leak in. My dash ‘low tire dummy light’ had been on three different times in the last 8 weeks. At first I thought it might be temperature changes, but not that many times. Service department had it in and out in less than an hour , found the nail and repaired the tire.......at no charge....the wonderful lady in charge of the service desk said, when I asked her how much, she said “We appreciate our customers “!!! Thanks LITHIA TOYOTA 💕

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional!!!!

By fxgonzales on 10/29/2018 at 12:24 AM.

Lithia was quick and effeciant. Answered all of my questions to my satisfaction. Could not ask for anything better. Really look forward to taking my vehicle in for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Maria on 10/26/2018 at 3:07 PM.

I was immediately helped when I drove in but I didn’t catch his name. He was very friendly and offered a tire riotation which I declined. Lisa showed me I needed new filters so had those replaced. I was finished quickly and very satisfied with the service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new vehicle my sal

By Janalu on 10/24/2018 at 1:35 PM.

My salesman, Josh Ness, was AMAZING! He went above and beyond finding the perfect vehicle for me. His continued support assisting me with navigation on the vehicle is greatly appreciated. I have shared my experience with Josh and Lithia with my friends in Minot. Job well done. I was comfortable contacting Austin, when I knew that Josh was not at the dealership that day. Both individuals have been extremely helpful.

I would recommend this dealer.