Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy service

By SSD on 6/6/2018 at 10:02 PM.

So easy to get my car serviced here. I can wait in the comfy lounge or get shuttled to another location and get picked up if needed. David is always friendly and professional

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We had a great experience from Casey!

By Lcostanzo1937 on 6/18/2018 at 6:19 PM.

We were skeptical of buying without or son-in-law. Casey showed us a prius 2 weeks before we purchased the car. At the time he did not pressure us into buying. Nick my husband wanted to return to Lithia to get a prius from Casey.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Casey was super helpful, knowledgable and very patient.

By emmawms on 6/18/2018 at 7:17 PM. Helped by Dave Ambrozevitch.

I decided to buy a Highlander so I first search various North state dealerships. I wanted a specific color, Shoreline Blue. Only place that had one was in Chico, not too convenient as it would be a 80 mile drive. The day before I planned to go to Chico, I decided to stop in at Lithia, even though I knew they did not have the color. I was very fortunate that it was Casey who came out to help me. He said he could get me the color I wanted and presto it came in 2 days later! In order for me to pick it up, he had to come pick me up and take me back to Lithia. Being a widow a nice act like that makes my life so much easier. The best thing about Casey is whenever there is an obstacle he found a way to resolve it and I feel he went beyond the call of duty to make me a very satisfied customer and would recommend him to all my friends. I am so glad I did not go to Chico. Casey, as well as, the others on the Lithia team reinforce that they are there for you and make you feel like you are part of the family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and fast

By Jcisneros82 on 6/18/2018 at 4:31 PM.

Everything was fast and easy. We were helped right away by Casey and he really helped us out. We told him what we wanted and what we were looking for and he got right on it and made sure we were satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By xxBetzalelxx on 6/18/2018 at 3:52 AM.

Got an Oil change and also a Wash/Vac. Car came out super clean and looked new. Was really grateful for that and Peter was very courteous and I appreciated everything.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good job!

By Vich1 on 6/15/2018 at 6:10 PM. Helped by Michael Thor.

Michael Thor (Express Lube Advisor) went out of his way to get my vehicle serviced as I did not have a appointment The service was completed on time and they did a excellent job. Thanks Mike for the service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy with my new ride

By jkiras84 on 6/14/2018 at 9:11 PM.

I was very impressed with how helpful Casey Flentye was when I made my most recent purchase at Redding Lithia Toyota. Casey was very kind and knowledgeable about all the cars that he showed me. He helped me pick the right vehicle for my family and the entire process went smoothly. I would highly recommend others to do business with Casey and Redding Lithia Toyota again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Easy internet shopping

By BirdofParadise on 6/14/2018 at 6:43 PM.

I greatly appreciated the information and videos of vehicles on the website. It made shopping for a vehicle much easier and worth the drive to Redding.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kris Warner is family!

By Can'te Wanbli on 6/14/2018 at 4:23 PM.

Kris Warner is the best. He treated us, my wife and I with the utmost respect and courtesy and got us the best deal possible . Working with him made buying a new car a real pleasure. If you are looking for a new or used Toyota go see Kris Warner at Lithia Toyota Redding. He is the man. Dennis Ambriz

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great stuff

By Bigmandave 89 on 6/7/2018 at 8:14 PM.

Great service and we got the deal we wanted I highly recommend Lithia Toyota of redding .we love the car and the gas we are gonna save .....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Marlys530 on 6/8/2018 at 4:40 PM.

Professional, great customer service, and they get the job done!! I am on my 4th 4runner because second one saved my life in a horrific rollover accident on the freeway. Took my first 4runner to Capitol Toyota in San Jose for an oil change. They are only concerned about the quantity of vehicles they can get in and out, as opposed to quality of work and forgot to put oil back into my 4runner. When I broke down 2 blocks from the dealer, they tried to blame me. A new engine later and even bad-mouthed by their rental car people, got my vehicle back. So happy to have a dealership like Lithia that I can depend on for quality work!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just looking

By Pazi on 6/5/2018 at 7:01 PM.

My husband and I went into have oil change on his truck and we decided that we wanted to look around and see what the Toyota van look on the inside. So we see other salesman standing around and we asked one of the guy who works there if we can take a look at one of the van and he said he will get a salesman for us. Which he did. The salesman, mike took us to look at the van and then the rava4. Which not of interest. I wanted something that will fit my dogs. Turn out we happened to chose the Toyota Corolla iM. So we bought that car. So what I am trying to say is for a salesman, even if you see a customer just looking, you cannot assumes that they are not going to buy. In my case I did. My husband and I saw many salesman just sitting around and chat instead of try to help customers. I’m glad mike help us. He is a very good salesman and very patient with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Corolla iM Purchase

By barb41 on 6/5/2018 at 6:40 PM.

This is the first new car purchase I have done strictly on my own in more years than I care to count! Casey in Sales and Adam in Finance were extremely helpful as this was a daunting experience for me. I purposely chose Lithia Toyota when I decided to purchase a new car, as I had always received excellent service from the Service Department in the 13 years I have been a customer. Everyone I met exceeded my expectations. I love my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Camery Lease

By James01 on 6/5/2018 at 3:35 PM.

Jim Eddy was great to work with. Came in on his day off to help process a lease that we started the day before. Great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

4RUNNER TRD PRO

By Toyota on 5/14/2018 at 11:45 PM.

The sales department at Lithia Toyota was kind and respectful, not pushy like most dealerships. They were knowledgable and willing to make our buying experience enjoyable. My wife and I had been looking at vehicles for a few months, from Range Rovers to Audi's and everything in between. When we came across the 4RUNNER TRD PRO we were sold. The leg room, comfort and style was exactly what we were looking for. If your looking for an exceptional vehicle this is the one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

6 long months

By BrandiWill on 5/14/2018 at 3:18 PM.

We are those people... the ones who look and research and drive a dozen cars and walk away from everything... Casey has seriously been so patient with us. I wouldn’t have gotten the perfect car without his help. He knew it was the most important buy of our lives right now and needed to be right for us. I’m so happy! He wasn’t pushy, he actually listened to what we wanted, and he was so kind about not making us feel silly for taking so long to make this purchase. Thanks for being honest! Thanks for not giving us a line. Thanks for all your help. We love this car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Casey was great and we got a great deal.

By JoyDurfey on 5/9/2018 at 4:58 PM.

Casey’s customer service was excellent from beginning to end. Follow up was great. We searched many dealerships and found this one to be the best of them all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By Brody Jackson on 5/8/2018 at 8:19 PM.

My experience was wonderful at Lithia Toyota of Redding. Casey Flentye, my salesman, was really great. He was very knowledgeable and friendly. He wasn’t trying to just sell me a car. He cared. And cared that I got the right car for me! Showed my all sorts of models and options in those models. He was very knowledgeable. It wasn’t someone that just read the broshures multiple times you could tell truly new the cars inside and out and enjoyed doing what he does. Once I found the car for me all the paperwork and finance staff made it quick and easy. I usually hate that part. Overall great experience. Will be back for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Now that’s a way to sale a car!!!!!

By bbudy7@hotmail.com on 5/7/2018 at 5:49 AM.

Tracy was DA BOMB!!! I have always thought sales people were sharks and only there to trick you into something you did not want but she has changed my view on that. She understood what I needed and what I was looking for. Best exsperinece ever! Adam was pretty great too!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tracy is Awesome!

By Orange530 on 5/7/2018 at 4:42 AM.

From start to finish; Getting a 2018 Rav4 Hybrid was one of the greatest experiences I could possibly have in my lifetime! Buying my first car from Lithia Toyota of Redding is a memory I am going to cherish. Thank You Kindly to Tracy & Staff!

I would recommend this dealer.