Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Amazing service with heart

By M. Moniz. on 10/17/2017 at 4:34 PM.

If you want really fast results with a caring manor about the whole experience from start to finish, then Deal Directly with Chris! Thank you so much for everything you do for your clients Chris keep it up!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Wonderful Experience!!

By viv laplante on 10/2/2017 at 4:47 PM.

This is my first time dealing with Lockwood Kia. I picked up my vehicle on Sept 5 2017. Excellent sales staff. I found Logan to be most helpful in making my purchasing experience a good one. They did not have a vehicle in the color that I wanted at the Lockwood location.Was pleasantly surprised when I was told that they found one at another location. Upon pick up, Logan took the time to give me a quick tutorial ( had not done a test drive before then at Lockwood's). Logan is quite professional and not forceful in helping you make a decision. He is a good listener and explains things well in layman's terms. Logan seems enthused and is passionate about what he does. He is definitely a great asset to Lockwood Kia. Hopefully he is still there when I make my next purchase and hopefully Lockwood's service centre is just as good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!!!

By Juan Jose Lopez Abate on 9/18/2017 at 7:26 PM.

It was a great Pleasure working with Matthew, he was very polite,helpful and knowledgeable about the Cars and features. He is a great people person and salesman, with a lot of respect and great smile. I made the decision of purchasing the vehicle because of the deal that adjust to my budget but mainly because of the experience with Mat!!! When I was receiving the vehicle he made the process very smooth and explained all the features of my car very precise and understandable, I personally think he gave the extra mile with me and I really appreciate it. Once again thanks great Lockwood KIA team and thanks Mathew Holguin for this wonderful experience.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Easy to deal with and a pleasure

By Erika on 9/11/2017 at 6:18 PM.

I came in to look around at what Kia offers in vehicles, as I was ready to replace my old car. Matthew was a pleasure to deal with. A really nice, friendly, happy guy. As my son says: "He's always smiling!" He explained the vehicle's features with ease and answered questions honestly. He did not force the conversation, nor was it ever scripted. He really listened during the whole process. Matthew was prompt to return my call after the purchase of my new Forte. I thought there was an issue with my vehicle so I brought the car in for inspection. He found the cause, offered a solution that eased my mind quickly. He always treated me with courtesy and respect. I would wholeheartedly recommend Matthew Holguin to anyone looking for a new vehicle. Thanks Matthew!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

finds what you need in as little amount of time.

By Rick Dulle on 8/30/2017 at 11:11 PM.

fins what you need in very little time and responds quickly he is very friendly and will go out of his way to help. it makes you want to come back at any time. thanx rick

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

A pleasure to deal with

By Norm on 9/1/2017 at 1:24 AM.

I test-drove a Kia Soul EV with Logan and bought the vehicle. Throughout the process he was helpful, flexible and a pleasure to deal with. I would highly recommend him and the dealership to any car buyer. All the people I dealt with there (Andrew, sales mgr) and Michael (Finance) were friendly, knowledgeable helpful and professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Talon on 8/31/2017 at 4:20 PM.

This was my first car purchase, everything was easy to understand and worked very smoothly. Not to mention it was delivered 3 hours without a single complaint. Glad I purchased through this dealership and Logan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What an amazing experience from start to finish!!

By The Jones' on 8/31/2017 at 3:25 PM. Helped by George.

I would recommend this dealership to family and friends. Christian, Michael Holguin, Michael (the sales manager) and George all provided top notch service. From the time we walked into the dealership until the day we picked up our vehicle, we felt so well taken care of. Everything was explained so well to us and there was no sales pressure. We got a beautiful vehicle for a great price. The second key fob was missing when we picked up our car but Christian delivered the key fob directly to our home the next day. Amazing!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT CUSTOMER SERVICE!!!

By Maria Doucet on 8/31/2017 at 1:51 PM.

Purchase my car this month and I am enjoying it! Logan was very polite, very Friendly, helpful and responsible. He answer all my questions and I am very happy to buy my car with him. Also the financial person Michael is excellent too. Also the Manager was there for us if we need him. I will recommend this dealership to everyone. Thank you to Logan and the team for your Great Help!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great price, great service

By kiaforme2018 on 8/31/2017 at 11:57 AM.

Thanks to Logan and Andrew for their help - their honesty and in-depth knowledge helped me choose the perfect car- and at an incredible price. Would highly recommend them and Lockwood Kia. A special shout out should also go to Giulio(service) for his help with a service issue on our other car. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Knotch Dealership

By HyundaiBandit2.0 on 8/31/2017 at 2:08 AM.

I Purchased my first Pre-owned vehicle from Michael Holguin about a year ago, amazing service from start to finish and have recommended and will continue to recommend family and friends to lockwood Kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Mich elle on 8/31/2017 at 1:42 AM.

This dealership made my car buying experience amazing. It was a simple process. Thanks to Andrew Greco and Michael Holguin for all there help. Great facility, friendly faces and beautiful cars to chose from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By astorr_princess1010 on 8/30/2017 at 11:38 PM.

Just purchased a Optima Hybrid from Matthew and Michael amazing service from the first time I walked through the door to the time of delivery.I recommend anyone looking for a new car to come visit these guys first! they are the best!! Thank you again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Matthew greco on 8/30/2017 at 10:36 PM.

The whole process was very smooth and professional. The whole sale staff including Andrew greco and Mike holmium were very easy to deal with. I recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Forrest on 8/30/2017 at 10:03 PM.

Very very friendly staff. Thoroughly enjoyed working with Logan and Andrew. They made it super easy to get the vehicle we needed and were incredibly fast on the delivery. Everyone should buy a kia from Lockwood!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Catnev on 8/30/2017 at 9:34 PM.

Logan was very helpful with assisting me on my first car. He made the process simple, easy and efficient. I would definitely recommend Lockwood Kia and Logan for your next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!

By emmafebarker on 8/30/2017 at 8:34 PM.

Logan was the best and most efficient in ensuring I found a car that was everything I was looking for. All it took was one visit to feel confident that I was getting the best quality for a good price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my Kia Sorento

By TraceyK on 8/30/2017 at 7:42 PM.

Thanks Logan and team! I absolutely love my Kia Sorento and all it's features. It's my favourite car! My kids are even enjoying the car and the Apple Play! It's a smooth drive and I love the power. Thanks to your all your staff and service team as well for installing my remote start and loading my winter tires.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

A Good Experience

By James R. Etobicoke on 8/30/2017 at 4:13 PM.

I was decidedly satisfied with my recent used car purchase at Lockwood Kia. Charles listened to and understood my needs. No pressure and went to bat to assure a suitable price. Would not hesitate in recommending him to others.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Satisfied

By Donald on 8/30/2017 at 3:57 PM.

I am very pleased to have dealt with Bill. He answered all my questions in a very professional manner and they let me feel like a very important client. I will for sure recommend this dealership to all my friends.

I would recommend this dealer.