Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great cars from a great dealership

By Henry on 7/12/2019 at 4:20 PM.

We were pleased with the customer service, the car and the salesman. No pressure and they gave us a great deal. My wife dreads car dealers but she was impressed with the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worked with John Mathis

By LinhCcobnvertible on 7/8/2019 at 4:38 PM.

Had a great experience with John. He went over all of the details for my C300 convertible. I would recommend him to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

DShaw8

By DShaw8 on 6/29/2019 at 2:48 PM.

My wife bought a car from Loeber three months ago and we were very impressed with Kevin Dao and the service that I decided to purchase my car from Loeber. Kevin REALLY worked with me to get me were I needed to be and I was given the same great service as my wife! Also, Justin from finance was very helpful explaining the paperwork and warranty. We will definitely recommend Loeber!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fun and great experience with a great expert

By Bahareh on 6/26/2019 at 1:23 AM.

My husband and I came from different city to Loeber. Mario Arpino was our product specialist. He is one of the finest in this feild we have met so far. Experience was 100% satisfactory. Mario has great knowledge and expertise about the details and caring to customer preferences. Overall rating for Mario Aprino is above 100%. We definitely recommend Mario to all our friends and evencoworkers. He gets things done on time, smooth and exact. Experience was pleasure and smooth with his experties. Thank you Marino for our great car! Bahareh H.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great experience

By Rose12_74 on 6/21/2019 at 1:36 AM.

Set up an appointment with Ramona. If you are seriously interested in purchasing a vehicle from Loeber Motors she is the person to go to. She really knows her stuff, she is a straight forward sales person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First car purchase

By rianavuj16 on 6/18/2019 at 4:03 PM. Helped by Denis Tomas.

I purchased my first car here at Loeber. Buying a first car is very stressful, but Denis Tomas my salesman was amazing. He helped me find a car perfect for me and in my price range. He was very patient and understanding. All the people at Loeber we’re very helpful and friendly. John in finance was also very helpful explaining all the papers and everything I needed to sign. I will 100% be returning to buy a car from them again and have recommended Loeber to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and amazing service

By Jbarkhou on 6/11/2019 at 12:21 AM.

Smoothest purchase with the best of help! Vitas and the crew worked hard to get me out the door in my new car in the most efficient way possible and I was satisfied with every step of the way. The finance department was exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genuine luxury car buying experience

By bretAMG on 5/29/2019 at 1:46 AM.

I knew exactly which car I wanted going into the dealership. Vitas welcomed me into the Mercedes family and guided me through the process of owning my first AMG. Great guy. I would recommend any of my friends and family to see Vitas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelente

By Emmanuel1 on 5/27/2019 at 8:39 PM.

RAMONA ES EXELENTE ME EXPLICO TODO MUY BIEN Y ME TRATO COMO FAMILIA ESTA ES MI SEGUNDO CARRO EN ESTE LUGAR PERO ESTE FUE MUCHO MEJOR QUE LA PRIMERA VES

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All around outstanding dealership staff & car - CPO S550V4

By One4theFlo on 5/17/2019 at 5:56 PM. Helped by The Reception Staff.

A no high pressure relaxed pace with a very personable sales professional. Mark Saltzman answered all of our questions and walked us thru the features on our chosen car. I would have no qualms about doing business again with this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Glc 300 coupe

By Hossam84 on 5/14/2019 at 12:37 PM.

Ahmad is very professional and great sales person who will treat you as a family and will make buying a new car as easy as it gets. I would recommend Ahmad to family and friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

John Mathis Loeber

By BKE Johnson on 5/10/2019 at 7:30 PM.

John Mathis knowledge of the different vehicles, options and financing available is top notch. No high pressure to sell. He explores all options to get you the best deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasant experienced

By Bj on 5/3/2019 at 3:36 PM.

Sid was a pleasure to work with even offering to come to our home to help with any questions. He wasn’t aggressive and kept checking back to make sure we were happy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Standard setting sales experience

By Marko on 4/21/2019 at 3:12 AM. Helped by Nicky (internet sales).

This is my first car procured through Loeber Motors. l found the model I was looking for. I contacted Loeber Motors, made a visit, had the trade assessed, and by day’s end I was in the car I had selected with great terms. I would like to to recognize the efforts of Nicky and Vitas who did the leg work quickly and efficiently. They worked around my schedule and were very considerate of my time. Great vehicle, great sales experience, great staff!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Loeber review

By Teri on 4/10/2019 at 7:52 PM.

Great experience with my salesman John Mathis as well as every single person I encountered. Would highly recommend this dealer as a very enjoyable place to purchase a Mercedes !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionals

By George on 4/1/2019 at 1:45 AM.

Highly professional and fastest services you can get. Salesman Vitas very confidence and professional. Highly recommend for everyone who wants to have good time when you buy a car

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Experienced and friendly Sales Team!

By Sam G on 3/29/2019 at 3:01 PM.

This dealership is different than others in SKOKIE and surrounding suburbs. Two main reasons, 1) experienced and friendly sales team and 2) they really want to work with you and very attentive to your needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Survey

By araaf4 on 3/25/2019 at 4:04 PM.

Ahmad is an awesome salesman.No pressure from him.Polite,friendly and accommodating .Thanks for ur services.We enjoyed our visit to ur dealership.This is the second time we bought a car from Loeber.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Every Question Answered

By MH on 3/20/2019 at 5:35 PM. Helped by Receptionists are very nice and welcoming. They even paid attention to my little girls..

Mark is extremely knowledgeable of all models in the Mercedes line up. He knew about all options and explained the tech on my vehicle very well. Mark was very helpful when I needed a vehicle in between a lease that ended a month before my new GLC 350e arrived. I felt very comfortable working with Mark and never felt pressured. I love the vehicle I got and look forward to driving it through the lease and working with Mark again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience

By Cshaw8 on 3/14/2019 at 5:00 PM.

My husband and I went to Loeber to look at a suv I saw online. This was my first visit and we were immediately greeted at the door and set up with a salesperson. Kevin Dao was very professional and polite. He really worked with me on the price to fit my budget. I’ve never purchased a car where the experience was so quick, easy and painless! Needless to say, I am very happy with my purchase and would definitely recommend Loeber Motors.

I would recommend this dealer.