Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience Ever

By Cadillaclady on 9/28/2017 at 4:06 AM. Helped by Mike.

I was in the market for a newer used vehicle & was dreading the car shopping experience. I did my research & decided on cars I wanted to see in person. My 1st stop was Lombard Auto Exchange, it should have been my last! Mike was courteous, patient, & helpful. I ended up returning in 2 days to buy my Cadillac SRX from him. No hassle, up front pricing. I couldn't be happier with my my purchase & car buying experience. Definitely recommend this dealership to anyone in the market. I live in Indiana & this was well worth the drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Debbie Clark on 3/23/2017 at 2:50 PM. Helped by Mike and Joey.

Lombard Auto Exchange came highly recommended to me when I was looking to purchase used vehicles for my children. Now I recommend them to everyone. This is a family business and they make you feel like part of the family when you work with them. No high pressure sales, just great guys that really know the auto business. They assisted me throughout the whole process including how to research and select a vehicle, determine the price range, locating/obtaining the vehicle, inspecting the vehicle, and suggesting where to obtain the lowest financing rates, etc. I purchased two vehicles from Lombard Auto one for my daughter in 2015 and my son in 2017. I am very satisfied with the quality/safety of the vehicles and haven’t had any issues. The next purchase is for me!

I would recommend this dealer.