Dealer 2-Year Rating

Overall Rating

3.6 / 5
Customer Service
3.6  
Friendliness
3.9  
Overall Experience
3.5  
Price
3.9  
Quality of Work
3.6  
Service
2.4  

Dealer Reviews

Show:  

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Key Fobs,Sun Roof Explosion-Terrible Experience,poor product

By Loriann on 9/12/2019 at 3:20 PM. Helped by Service Manager.

Sunroof exploded in my garage $1000 to fix. Yesterday my key fobs dont work $1100.00 plus tow and only a 2 year warranty. This company does not stand behind their product. Do not buy any vehicle from this company.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By MartinMorgus on 9/8/2019 at 5:23 AM. Helped by Brian.

Just bought a 2018 Jeep Compass through Londonderry dodge Our salesman Brian and the rest of the crew Were amazing to deal with very friendly fast and efficient! Thanks guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We felt very welcomed when we walked in.

By wasys on 8/28/2019 at 7:38 PM. Helped by Jordan / Mitch / Roslyne.

Jordan was very helpful went out of his way to help.The service was great, our best experience buying a vehicle Thank you all very much super job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another home run!

By LHorst on 8/22/2019 at 11:27 AM. Helped by Ken Vaters.

Another successful purchase! KV and team did everything that was needed and made the purchase hassle free! 10th vehicle from here and will not shop anywhere else!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Excellent Experience (misunderstood contract) Apologies!

By DaveK on 8/6/2019 at 4:17 AM. Helped by Chad McKenzie and Ray.

The salesman Chad was spot on! The sales contract was confusing but Ray explained it to my satisfaction after a misunderstanding. I got a call from him and we straightened it and I apologized for my ignorance in these things.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Superb customer service.

By Hal on 7/30/2019 at 12:35 AM. Helped by Koss.

The service we received was above any that I can think of. Koss was great to deal with, knowledgeable and a great personality. The whole team is fantastic. We will be sending anyone who wants great service to you dealership. Thank you for a great experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Service

By BigelowRFS on 7/30/2019 at 12:13 AM. Helped by Nathan McDonald & Mike Sheppard.

I have been using Londonderry Chrysler for 20 years. Every time I get a new sales person. This time I got Nathan McDonald. He was very friendly and helpful. The team at this dealership made everything work. Traded in my 2012 Grand Cherokee for a new 2019 one that they had to find for me. Then they turned around and sold my 2012 to my son with minimal processing fees. Great group of people here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By Larry 123 on 7/25/2019 at 7:05 PM. Helped by Ken Vaters, Mitch Buban, Dale Rebryna.

Just got new Jeep SRT from Londonderry Chrysler, and would recommend this dealership to anyone. All the people I have had contact with during the buying process were friendly and professional .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer experience

By Kmi123 on 6/7/2019 at 10:40 PM. Helped by Sadi and Rick.

From sales representative and manager to finances everyone was very efficient and were extremely accommodating along with very reasonable and negotiable. I Would definitely recommend and buy another vehicle from them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome People

By Linda on 6/5/2019 at 9:39 PM. Helped by Justin Duncan and Ben Salisbury..

Ben and Justin gave us the best experience we have ever had in dealing with a trade and purchase. Friendly, courteous, professional, considerate, kind,hospitable, honest.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional customer service!

By JeepGal on 5/24/2019 at 7:31 PM. Helped by Ken Vaders, Justin Duncan, Justin Broyles, Roslyn Ayoub.

Ken Vaders was amazing and patient helping me find the ride I wanted, taking into account my wants and needs. He and Justin put together a great trade-in offer, and an unbeatable price for my new Jeep. When we arrived all the staff were so helpful and happy to help us with whatever we needed. Justin and Roslyn in finance were great too!! I never once felt pressured or uncomfortable. I live 5 hours away and have not had any issues with booking into service when I am planning to be in town. These folks know how to treat a customer! I didn't know what I was missing, and now I can't imagine going anywhere else. Thanks for the amazing experience everyone!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

How can such a bunch of rat bags stay in business

By Dean2 on 5/23/2019 at 10:17 PM. Helped by Front desk and new car salesman, don't remeber his name.

This place is still just as bad as it was the last time I was here 5 years ago. It is inconceivable to me that a place with this many shysters and outright liars can stay in business. How has Chrysler not pulled their franchise after this many years of bad dealings. These are the people that give car salesman the bad rep they have.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service from start to finish

By Matthew on 5/2/2019 at 5:25 PM. Helped by Danny.

Purchasing a new used mega cab from danny was great. Plan to go back to buy a Durango for my wife from the same sales person

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome

By Eric C on 4/29/2019 at 6:00 PM. Helped by Rob and Chad.

I called about a truck I wanted and they did what they could to get me in it. They got me the truck I wanted and gave me a good deal. They also paid for my plane ticket and help me out after a took the truck off the lot. Where some places forget your name as soon as you sign. Rob and Chad were awesome to deal with. Thanks guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice experience at Londonderderry Dodge

By Ankita123 on 4/1/2019 at 4:10 PM. Helped by Matt chase.

Our experience was wonderful with Matt Chase. He helped us alot in buying a vehicle of our choice. He did everything possible for our approval and got us our dream car! Thank you so much Matt Chase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a vehicle

By Smitty on 3/30/2019 at 6:00 AM. Helped by Rob Gill.

Thank you Rob Gill for all your help, this is an amazing dealership, Customer service and friendly people in all the departments we dealt with.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Interesting place!

By Chad26008 on 3/30/2019 at 3:55 AM. Helped by Justin.

Was just looking. They tried to sell me a Jeep I liked and said they will trade in my current car and refinance everything and my payment would go up by $62 a month and I agreed to the deal. I went for a test drive, put a deposit in. The next day fiance guy calls and tells me that the bank wants $10,000 down for a $21,000 used vehicle. Plus, I was ready to trade my car that is under in a loan currently and get the refinance. As per him no bank will refinance me and I should consider buying a mini van coz they will "make it happen". I politely refused, and went to get my deposit back. Interestingly, the front desk staff seemed to have forgotten basic courtsey and greeting customers . The fiance manager greets me with a sarcastic statement " Oh! You here to give us more of your money?" Followed by a chuckle, which to me seemed odd and really inappropriate. All in all, my family, friends and myself might not count this dealership in our list of places when shopping for a new vehicle.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service and great people

By Jonnor on 3/28/2019 at 11:14 PM. Helped by Ray emmanual.

The people here are great people to deal with super friendly I have bought two trucks here now and my most recent purchase was the best one salesman got me into a good truck for a good price and the sales manager was very friendly and helpful throughout the process and when they accidentally threw out my mud flaps sales manager told me what happened and he said he was sorry and he cut me a check for what the Mudflats were worth these guys are very honest and will help you out the best they can I will be definitely going back to these guys in the future and recommend this dealership to other people

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible Experience

By dealershipreviewer on 2/21/2019 at 5:52 PM. Helped by Justin, Denver, & Matt.

I would never buy anything at this dealership again, they do not treat you like a paying customer. They don't return your calls and change their story every 5 minutes. The salesmen know nothing about Dodge performance units. (i.e Challenger/ Charger) No compassion or care for their customers, after spending $200K on a brand new unit, they don't follow up or tell you what all has to be done with a unit or what can go wrong with a unit ahead of time. If it wasn't for another Dodge dealership; I would have been left out in the cold. Thank you Londerry Dodge for making it clear that I will never buy another vehicle from you again, and definitely never refer people to Londerry either!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

World Class

By Chris M on 2/5/2019 at 2:17 AM. Helped by Mitch.

Anyone who is looking at purchasing a vehicle needs to go to Londonderry. Mitch runs a very tight ship around there. Everyone is friendly and approachable. Not to mention the knowledge base is through the roof! Great experience every time I walk through those doors!

I would recommend this dealer.