Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.7  
Service
4.3  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr. Craig Jones was AWESOME!!!

By DarbyShaw on 6/17/2019 at 9:38 PM. Helped by Craig Jones.

Craig was so patient with me & never made me feel like he was just trying to get me to buy something. He made me feel like what I got out of the deal was the most important. He never lost his patience & made sure I had EVERYTHING I needed. I can't wait until someone I know needs a car so I can send them directly to Craig. This guy did an A+ job. A+ customer service. I will buy from Craig again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME SALESMAN

By eestafford43 on 4/17/2019 at 2:23 AM. Helped by Craig Jones, Edgar.

Craig Jones and his assistant was very well organized, great customer service and knew their job. I will recommend them both and send clients. E. Stafford

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Elton Miles was great.

By jriles on 4/12/2019 at 6:51 PM. Helped by Elton Miles.

Elton was great, he helped me find something nice. He was also very patient with me even when I got upset. I will send buyers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really nice

By doloresinfante1@yahoo.com on 4/11/2019 at 6:30 PM.

The lady Jackie good Person good service explain and show everything I need . it was a easy buy easy trade if I know of someone that is looking for cars I will sented them to her.

I would recommend this dealer.

Overall Rating

4.0  

3   Customer Service
5   Friendliness
4   Overall Experience
5   Price
3   Quality of Work

Great sales person. Not so great of a service department

By glenwind77 on 4/10/2019 at 5:26 PM. Helped by Jacqueline Guerra and Jason Mosely.

Jack our Sales Lady was extremely organized friendly and knew her stuff. She is a pro. Jason Mosely was also Johnny on the spot withocating 2 Raptors for me and making it happen very painlessly. Unfortunately her Sales boss Victor thought it would be necessary to text her while she was doing our new product demos. When I say demos I mean I bought 2 Ford Raptors and for some reason that wasn’t enough to keep her boss from pinging her for the entire time of our demo. She finally had to obey and she never came back. Her sales boss Victor did but it was obvious he couldn’t have cared less. We also encountered a bad experience with the service department. One of the Raptors has a bad speaker. When we called to setup a service appointment the advisor didn’t think to try and trouble shoot or figure out what the issue was with the vehicle. So when we dropped off the vehicle the service advisor called us back to tell us that they didn’t not have the part and it would be around 2 weeks to get the part. So we came back to pickup our Raptor and the service department could not locate our truck keys. We understand the dealership is new and it will be successful due to the owner Leslie Doggett’s reputation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Service

By Freddie Marzz on 4/9/2019 at 4:02 PM.

I always receive good service and customers are treated well, even when it’s obvious that it’s a busy time. I always inspect the work or service that’s been done. The Techs always do a thorough job.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick, personal, helpful

By FRKAS on 4/8/2019 at 3:12 PM. Helped by Alex Fungis.

Alex was a great person and helped us purchase our 1st dream car! Gave, us, coffee, a ride, a full tank and assistance with all the paper work!!! Thank you a lot!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Relaxed, smooth, and helpful

By Bosshogg713 on 4/8/2019 at 2:04 AM. Helped by Alex Stungis.

I was helped by Alex stungis a fellow veteran and was a very great experience, he was very helpful and relaxed and made everything happen very smoothly, I love the truck I bought from there and I would highly recommend this place and this dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By arianna.gonzalez65 on 4/6/2019 at 8:59 PM.

I had a wonderful experience at Doggett Ford. Ervin was helpful and helped me find the right car for me. Will be recommending Doggett to my friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure & worry free

By RAMSEYSUE7 on 4/6/2019 at 6:57 PM.

The appointment for service was so easy. Stephen set it up for us. He is very professional. No waiting. Job well done. We will tell our friends about Doggett.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They did a good job

By JOEPERKINS122 on 4/5/2019 at 10:18 PM.

I did not have any problem there with the work that was done on the Explorer. The building and the lot was clean. Customer service was good.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

SUPER!!

By ljmoore14 on 4/3/2019 at 7:37 PM.

Kent did a great job. I work about 100 hrs per week and Kent got it done. Weekends, late night, he did not flinch. He was available all the time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By WHITNEYVIARS on 4/2/2019 at 4:50 PM. Helped by Jason Mosley.

Everything went incredibly smooth! Jason and Jack went out of their way to take care of everything and gave me a great deal! I will definitely be going to back to Doggett for future business!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Ray is the worst

By Davidhughes on 4/2/2019 at 1:41 AM. Helped by Raffi caloustian.

If you get ray as a service advisor be prepared for your car being there for a whole week and nothing getting done to your car. Also, they close at 6pm but everyone leaves at 5:30 I don’t like having to ask for my discount every time I go they should already know I have a discount and if you call a lot I think they recognize your number and intentionally do not answer your calls.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I got the car I wanted

By Juanie88 on 4/1/2019 at 9:53 PM.

Had a great time Jackie helped me out a lot. I'm very happy with my SUV my equipment fit just right. Saving money on gas. I love it. I name him Rocky. To funny.. Hopefully next year I can get a newer car. Doggett Ford is the best!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great working with the fleet Department

By parkerpack on 4/1/2019 at 1:34 PM.

It has been a pleasure working with the fleet department at Doggett. My experience working with other dealers has been marginal at best. Doggett was very helpful in making sure I got the most out of what I needed for my fleet. Will order my next fleet purchase from Doggett.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Easy Purchase with 1 Small Issue

By TXGuy on 4/1/2019 at 1:54 AM. Helped by Fernando.

I found the Ram 2500 I liked through USAA’s service and contacted Doggett through the USAA program. Jackie responded quickly and was easy to work with, both in setting up the test drive and the following day to arrange pick up. I am going to dock one star as I was told by Fernando that there were two keys for the truck (the key tag was marked two), but when picking up the truck there was only one. It’s a minor issue, granted, but since it’s a push button start it’s going to cost around $300 for a new key with programming.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Ford Expedition 2019!

By AMBAR.ALANIS on 3/31/2019 at 7:11 PM.

Great Staff! Wete treated very nicely! Worked with us to give us a good deal and good proce for our trade in! Mauricio is a great salesperson!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and loved the no haggle pricing!

By simone.silberlicht on 3/31/2019 at 4:31 PM. Helped by Jason Mosely and Libo..

I worked directly with the GM, Jason, and he was awesome! He got me the best deal without me having to negotiate! Made the car buying experience so easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman and experince.

By msoto313 on 3/31/2019 at 3:22 PM. Helped by Ricky Rodriguez.

Stephan Oyewale was very knowledgeable. He was super friendly. Also explained all the features on our car. We were so impressed we bought it. What a great experiance. Will definatly recommend your dealership. Thank you and Stephen!

I would recommend this dealer.