Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
4  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Jimmy Awesome

By dmorris38 on 8/23/2019 at 5:56 PM.

Jimmy Voigt was one patient salesman when he was dealing with me since I must of changed the type of vehicle on him four times. Over a number of days he switch gears and did research on any vehicle I would mention and in the end I signed the paperwork on a new vehicle for my Son. Jimmy was responsive to all my text messages, phone calls and emails and always made me feel important. Jimmy is not only a Salesman since I feel I have made a new friend. The overall experience at the Dealership was no pressure, laid back with solid pricing to back them up. All the employees were happy, friendly and talkative which told me they have a nice work environment and good management. I've purchased nine new vehicle over my time and this was by far my best experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Rachel77 on 7/3/2019 at 4:07 AM.

This was the best experience I've had at a dealership, they were friendly not just the sales people but everyone. I would definitely recommend lost pine to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience!

By J.J., NB,Tx on 6/15/2019 at 7:34 PM. Helped by Jeremy Brumley.

Jeremy delivered as he promised! He got me the best deal for my trade and helped me select the right replacement! Best car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'll be back for my next Toyota!

By D. Brooks on 5/1/2019 at 3:55 AM.

This was the second Toyota truck I have purchased from Brandon and probably wont be the last. Truly a great experience, both times! I highly recommend Lost Pines and ask for Brandon!! Personable, fair, honest and just a great guy. Really loving the 2016 TSS 4x4!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great experience

By Taylor1 on 4/17/2019 at 4:54 PM.

I enjoyed my time spent with lost pines. Brandon was a great salesman to work with, he listened to my wants and needs on my truck & made it happen. There was no pressure, it was kind of a go with the flow feel. Trey was an easy guy to work with as well on the finance side of things. I highly recommend lost pines for your next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Tacotruck on 4/13/2019 at 5:28 AM.

There are hundreds of car dealerships in Austin, but I drove an hour out of town to buy a truck from these guys. From the first email I was struck by their attention to detail, courtesy and professionalism. I highly recommend Brandon.

I would recommend this dealer.

Overall Rating

2.0  

4   Friendliness
1   Overall Experience
1   Quality of Work

Not satisfied.

By Taco on 4/9/2019 at 1:12 AM.

Disappointed. I was expecting quality because it’s Toyota. The quality of work was poor, and I don’t recommend getting service. I had to put in some money, to fix for there mistake.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By HassanLadnany on 4/9/2019 at 1:06 AM. Helped by Marc mckinney.

Brandon was very friendly, helpfull,understanding and knowledgeable. He helped us get a good quality car for a very good price and explained so many features to us. am glad i found this dealership. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By 4Runner13 on 4/1/2019 at 12:00 AM.

Brandon (excellent salesman) was exceptional as well as Trey in the business office. Straight shooters and very professional but down to earth people. Highly recommend these 2 gentlemen for your next vehicle purchase. HIGHLY RECOMMEND both. Thanks you 2 for the best time I have had purchasing a vehicle. No pressure straight up deal! Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice experience

By Highlander2019 on 3/24/2019 at 9:09 PM.

Took a little longer than expected but overall pleased with how things went. Brandon is very knowledgeable and went out of his way to insure I got the vehicle I wanted and fitted my budget

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brandon Congdon was Amazing!

By Erichlehmann on 3/25/2019 at 5:58 PM.

This dealership and Brandon exceeded our expectations on every level - price, value, and service! Every detail was taken care of. He went above and beyond the call of service. He even stayed late with our family to make sure it was all accomplished! We highly recommend Brandon to anyone looking for the best value you can find! He will find it for you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

4th car from Lost Pines

By Kevin Currington on 3/14/2019 at 12:43 AM.

4th car from this dealership. If there is a problem with anything, they back t up and take care of you. It was a pleasure, ...Thank You, Jimmy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got the upgrade I needed!

By NattySimms on 3/9/2019 at 4:29 PM. Helped by Marc McKinney.

My previous car had a lot of bad memories and I decided I wanted to start fresh. I found the one I wanted with a random Google search! I always wanted a red car! My job requires me to be on the phone and on the computer all day. Thankfully my sales specialist Brandon was able to keep in touch with me via text and email. He was able to answer all my questions about the car and was very polite. Marc did his thing and was able to get me a much better deal than originally quoted, was able to get my car payment lowered! I got super lucky finding this dealership! I highly recommend their team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car!

By Agoldenkat on 3/9/2019 at 4:06 PM. Helped by Trey Mattox.

Brandon was very helpful and not high pressure. He listened to us and fulfilled every need. A very good experience indeed! Trey was a great finance guy and got us in and out in mo time.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Unique, quality, and Great Service

By Rcirvin11 on 3/8/2019 at 9:11 PM.

Brandon provide me wonderful quality service great communication, fast and easy. Like family. Defitnely satisfied. 👍🏽 Would recommend anybody to visit or buy from Lost Pines Toyota

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth Customer Service!

By Jwilliams4326 on 3/3/2019 at 8:05 PM.

No running around like other dealers! They got right down to the point and had the best service hands down. I recommend anyone to check out Lost Pines. Glad I went with them in the purchase of my vehicle! Great job.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Low Stress

By Easydriving on 3/4/2019 at 2:53 AM.

Jimmy Voight’s low pressure sales and help finding the right vehicle for our needs and short negotiation time made this the best car buying experience we’ve had

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and professional staff

By dmartin7180 on 3/1/2019 at 8:16 PM.

Coming in from out of town, Jimmy answered all my questions over email quickly. Upon arriving at the dealership, the staff greeted us with professionalism. The whole experience was pleasant and smooth. I would highly recommend this dealership in you are local or coming in from out of town.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Information

By Expedition on 3/1/2019 at 12:02 AM.

Great information on vehicle in question. Very informative. Willing to help. Meeting tomorrow to discuss Ford Expedition for possible purchase of a family vehicle thanks

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

New car

By Billy158 on 2/27/2019 at 9:31 PM.

Thank you for all your assistance Jimmy. This is the fourth car that I has purchased from LPT and the third that you have assisted us with buying. It was great as always and look forward to seeing you in the future. We had brought in our car for some service and decided that we would upgrade my our ride instead after finding out that the service could not be started until Monday because the warranty office was not open on Saturdays. It was the second time in less than 3 months that we had to have the car in the shop for repairs so we had lost faith in the car even though it had less than 65k miles on it.

I would recommend this dealer.