Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Team !!!!!!!!!!!!!!!!!!!

By Rakinjibril on 9/16/2018 at 4:14 AM.

I gave this rating because they, Strived to get us into a nice affordable vehicle. I’m truly lost for words at there Efforts!!!! Amazing

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Roger Shelton

By Wdburton on 9/9/2018 at 2:38 PM. Helped by Roger shelton.

Roger Shelton was too notch did no not feel pressured and he was right on top of things and nathan in finance was easy to work with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Boris1026 on 9/9/2018 at 11:11 PM.

Great service. Very friendly. I never felt any pressure or felt like I was being sold something I didn’t need. The car was ready when they said it would be and it was clean. Great experience. I’ll use them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Duke62 on 9/9/2018 at 11:40 AM.

From buying my car here and having it serviced this dealership is the best I have ever dealt with. They got it right and others could learn from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By doc on 9/7/2018 at 11:15 PM. Helped by Alyssa,Tomazin.

I had an excellent experience buying a new car! Staff was well organized and we were able to complete my car deal in a timely manner.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I could get used to this ...

By OlderKiaDriver on 9/5/2018 at 12:09 AM.

That was truly one of the best service experience I have ever had. These guys get it. It’s not a Cadillac, but they treat me like I drive one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good car buying experience

By Disco2018# on 8/27/2018 at 8:18 PM.

Just traded in my 2018 Lexus for my first ever Kia. The team at Lou Sobh was very helpful and friendly through the process. It was the fastest car buying experience that I have had and it was a no pressure sell, which I appreciated a great deal! So far loving my new Kia Sportage!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Love my new Sportage!!! Chase was Great!!!

By Wwalls on 8/22/2018 at 2:14 AM.

Chase was hands down fantastic. He may be young but he knows how to sell a car. He was very knowledgeable about the car we were inquiring about. All I can say is the older guys better look out. Chase is going to be moving on up. I would recommend Chase anyday!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department - 5 Stars!

By Paul on 8/22/2018 at 6:05 PM.

This service department is outstanding. The staff is friendly and efficient. They keep you informed throughout the process. Should something unexcepted come up, they’ll explain your options, give their recommendations and never pressure you into something you may not want at the time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Satisfied Customer

By Kiafan on 8/21/2018 at 4:29 PM.

This dealership surpasses all others I have been to. Service with a smile start to finish. The waiting area is immaculate and always has delicious coffee and snacks available. I had an early appointment or would have enjoyed the popcorn. I was even offered a bottle of water for the road. After the maintenance, which was so speedy I barely had time to make a grocery list, I walked out to a freshly washed car. I would purchase another Kia just for the terrific customer service! Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Andrea on 8/17/2018 at 2:30 AM.

Everyone is so nice there, they make you feel at home while you're waiting for your vehicle. Great waiting room, you can even see your vehicle being worked on. I live in Roswell, so I drive alittle far to go here, but I love it, never had a bad experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and treatment!!!

By Joules on 8/11/2018 at 6:08 PM.

Y truly enjoy my experience in this dealership, sales manager provided me a great experience and the finance department seek the best finance deal. Thanks Lou Sobh Kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Teresa93 on 8/12/2018 at 2:07 PM.

The service guys were exceptionally nice & I was in & out in less time than I was told. Will only use Lou Sohb from now on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Attention to detail

By asdf on 8/10/2018 at 5:51 PM.

Jeff worked quickly and efficiently to cut a new key and replace the locking lug nuts on my Kia Rio. Thanks Jeff! I appreciate it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By Kiaoptima on 8/5/2018 at 8:24 PM.

Came in for a recall and was treated like royalty. Other dealerships act like you were a problem to bring in a recall but not here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

time management

By jillnorton on 8/2/2018 at 12:45 PM.

my car was seen to immediately and I was in and out quickly. my time is important to me therefore you have made me a very satisfied customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By StingerCourt on 8/1/2018 at 4:15 PM. Helped by Tyler.

Thanks to Chase, Tyler, and Steve for the wonderful car buying experience. Wonderfully recommend Lou Sobh for your car buying go to dealership. I found a new love... shhhh don’t tell my man!🤣😂

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rusty is an asset to your Dealership

By K on 8/1/2018 at 4:11 PM.

It’s simple, your sales guy Rusty not only found the vehicle that we were looking for but he met our parameters on “a deal”.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Saral on 7/29/2018 at 4:49 PM.

Outstanding service. Jeff went above what he needed to do to make feel like a valued customer. Which is rare to find. Best customer service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service visit

By Plem123 on 7/23/2018 at 8:26 PM. Helped by Thiago ding.

Service was good The service manager Thiago is so polite and very thorough with his review of what was done during the service. Very honest.

I would recommend this dealer.