Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
Overall Experience
Quality of Work

Dealer Reviews


Overall Rating


5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, No lies!

By Dieman68 on 5/2/2019 at 4:20 PM. Helped by Dave Ciarrochi.

No pressure, No lies! Some dealerships have slithering snakes that come out of the front door to greet you and sell you whatever they can. Not these guys. These guys listen to what you want and will help you find it. They are very clear about what you will be paying and for how long. Their service department is also A-Grade. I do not let just anyone touch my cars as I treat them like one of the family. The Mrs. and I stopped in to look for a car for my son. Stepped 1 foot on the lot and seen this shiny black baby bug and I had to have it. She’s not much of a snow bunny but I suppose with the right tires it will track down the road with no problem. I’m pretty sure Germany has snow and I think these are designed there, xxxx I don’t know. Stop in and ask for Dave Ciarrochi and you will not be disappointed.

I would recommend this dealer.

Overall Rating


1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Let the Buyer beware - "Caveat emptor"

By EscaladeATS on 7/24/2015 at 3:06 PM. Helped by Mr. Pringle - President of Wollam.

I have bought 4 vehicles from out of state GM dealerships over the internet in the past 5 years, this was the only time a GM Dealer has ever failed on a major level. I asked the dealer to perform a complete diagnostic check on the truck and do a complete inspection, they provided me documentation that nothing was wrong except a bulb and rear brakes which they replaced. Only a couple days after the truck arrived the entire brake system completely failed which put my life and my kids in danger. Took it to my local GM service center and the brake lines were rusted all the way through, it was obvious that Wollam had failed to report this to me as this does not happen overnight, the brake line on one side could not even be replaced for fear that they would damage other parts of the system leading to a larger bill. My oil coolant lines rusted through only 2 months later, all & all I ended up losing $4,000 on the money I spent on the truck and took a loss to sell it to someone who wanted a project. I put less than 2,000 miles on the truck and owned it for 7 months. I wrote a letter to the President of Wollam, Mr. Pringle telling him about what happened and demanding that they purchase the truck back from me for what I paid, not the work I did. He called because he thought that I was going to sue. He told me if I was concerned about the safety of my family that I should have bought a new truck and kept repeating "I do not give permission for you to record my call" and "you bought the truck As-Is". He offered no solution or offered any remedy, he merely called to argue with me. It was really unusual. Purchasing a vehicle from Lou Wollam could cost you thousands of dollars in repairs, I would recommend going to another dealership with a strong reputation and one that only sells vehicles in good condition. This experience was what you would expect from "Bubba's Auto Sales" in the run down part of town, not a GM(Chevy) Dealership. Not only was the truck bad, the customer service did not exist. There are too many other reputable dealers that you can seek instead of risky dealings with this one.

I would not recommend this dealer.