Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
3.6  

Dealer Reviews

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Overall Rating

1.0  

1   Overall Experience

the service dept is so bad!!! i went in to see about getting

By BRIAN R on 8/16/2019 at 10:44 PM. Helped by dont know.

the service dept is so bad!!! i went in to see about getting some work done on my f150 they were very rude not professional at all waited for about 10 minutes while the guy at the desk just sat there. not good when i was finely acknowledge i ask about getting a transmission looked at he rudely told me he was booked till September 20th with out even asking what was wrong with it very rudely and unprofessional. i will not go back there again for any reason. Loveland ford you need help on how to treat people looking for help!!!!! i found a service to be done the next day. sorry loveland ford you will not have my service at any time YOU ARE POOR IN SERVICE!!!! Brian R.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding experience.

By Donovan9168 on 8/14/2019 at 3:29 PM. Helped by Patrick and Shawn.

Great experience. Timeline was only a couple of hours. Very fair and professional. Patrick was as knowledgeable as they come!!!! Thank you very much Loveland Ford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fastest and best service I have ever received

By Adamryburn on 8/13/2019 at 10:52 PM. Helped by John, Joel.

I walked in knowing what I wanted and the knowledgeable salesman grabbed the keys and we took a drive and within an hour and a half I was approved and paperwork was finished and I was driving home in the vehicle I wanted. Best experience ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service All Around

By StacieH on 8/11/2019 at 2:58 PM. Helped by Scott Hensley.

I wanted to go local, so I contacted Loveland Ford through TrueCar. I was greeted by Scott Hensley, and he worked hard to find me a great new truck in my price range with flawed credit. The finance department and manager made it happen when I thought all was lost. I've never felt more welcomed and treated fairly at a dealership before Loveland Ford. I'm very grateful for their help, customer service, professionalism and hospitality! Thanks to everyone who had part in the sale and purchase of my new 2019 Ford F150!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful!

By theandrews on 8/8/2019 at 6:46 PM. Helped by Dan Tyer.

Loveland Ford did a great job at finding the perfect vehicle for us! Sales and Finance teams were wonderful in assisting us! Loving our new 2020 Ford Explorer!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It looks like I got a great truck!

By St. Paul on 7/26/2019 at 10:18 PM. Helped by Phil Smith.

I was referred to Loveland Ford from their sister dealership, Nissan in Greeley. Phil Smith helped us to find a Ford F-150 Sport 4X4 that only had 9000 miles on it and was only 2 years old. It looks like it will serve our needs for some time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service- oil change

By Truck on 7/23/2019 at 8:25 PM. Helped by Christian Trout.

Service was done in a timely manner no additional work was needed at this time.will make another appointment when needed.aways get reminders when service is needed.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Oil change/regular maintenance

By chaz1121 on 7/23/2019 at 1:58 PM. Helped by Austin.

All fantastic, with one exception.......scheduled online appointment for 7:00 am.........arrived a few minutes early......once there, found out that they don't begin until 7:30.......question.....why offer 7:00 appointments???? Once they opened, service performed as expected.....will continue to return, as service is not the issue.......... Thanks for all you do........

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Lincoln Navigator

By Sally’s Yacht on 7/18/2019 at 1:39 PM. Helped by Johnny Johnston.

Great service and friendly patient staff! Not sure they took me seriously when I arrived with 4 sisters, however it didn’t take long for them to see I was serious about buying what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Site unseen trade/purchase

By St3vo on 7/17/2019 at 4:45 PM. Helped by Scott Hensley.

Scott Hensley has been awesome! All communication has been via text, call or email and no “bickering” over trade value (well maybe a little)! Pricing is un-matched state wide and after another dealer (Larry H Miller Denver) baited me into driving 80 miles one way and low-balling the heck out of me on my trade, Scott’s willingness to seal the deal from 110 miles plus away will have me back there in 2020 for my new companies 1/2 ton. 11 years with Dodge, I felt it was time for a change and LOVELAND Ford made things easy and Scott’s willingness to chat at any hour and answer my questions has been awesome!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!

By grandpawat on 7/12/2019 at 2:27 AM. Helped by Pat Seely.

Can't say enough about our purchase at Loveland Ford Lincoln. Met a knowledgeable, friendly, salesman, (Pat Seely) and found a large selection of vehicles. After going in to test drive an SUV (which we found didn't fit us), was shown a lovely Lincoln Continental, which we purchased on the spot. Pat sure made our day!! Bud Watkins

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great salesman

By Lobo on 7/7/2019 at 9:49 PM. Helped by Chris Misner and Johnny Johnson.

Didn’t know just what we wanted so they let us test drive several SUVs, and we found just what we needed. No pressure, just information.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2019 Expedition

By 2019Expedition on 7/5/2019 at 1:36 AM. Helped by Chris Mesiner and Mike S..

3rd car I’ve purchased from Loveland ford, with Chris Mesiner as May main guy! Chris and Mike did an awesome job in helping get everything financed!! Thanks also to sales manager Austin Fox for the incredible deal!! Will definitely be going back! Thanks guys!! Bill W!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Hunter on 7/3/2019 at 5:23 PM. Helped by Chris Misner.

Chris Misner was great could not have asked for a better salesman. I will definitely come back again for another new car. The ford team made sure we got the best deal. I was impressed by service they gave us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Colorado5 on 6/30/2019 at 7:17 PM. Helped by Adam Aggers and Jason D..

Buying our new truck was quick and painless. Adam helped us find the truck that fit all of our requirements and made the process smooth and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience of my life!!!!

By Ford4me on 6/30/2019 at 3:50 PM. Helped by Ryan Middleton.

Ryan and Loveland Ford was an absolute pleasure to deal with!!! I gotta say I’ve never been taken care of like that ever during a buying experience!!!! They gave me an absolute amazing deal on the F-150!!!!! They went above and beyond to help me get into this truck!!!! Folks you won’t be disappointed buying from these guys!!!! Best dealership I’ve ever dealt with!!!! Ryan and the guys at Loveland are simply the best!!!!!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Friendly to the point and very helpful to work with

By Justin12nissan on 6/27/2019 at 5:26 PM. Helped by Nate.

The price was a little higher than expected. But in the end for what I got and them working with me as much as they didn't to fix my rate and price. It was amazing the staff is very friendly and relatable. They gave a good price for my old beat up truck. Highly recommend to anyone looking for new or used vehicle. Also offered an amazing warranty on the vehicle I purchased

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

quick, efficient and thorough service

By doodle on 6/17/2019 at 3:22 PM. Helped by chris.

Loveland did a great job of meeting my requests quickly and efficiently. It was a painless, easy auto purchase. They had the truck ready in record time to meet my schedule.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr Nathaniel Jackson is a vey honest guy.

By Willieb2b on 6/2/2019 at 6:28 PM. Helped by Nathaniel Jackson & Jason Dolliver.

Felt extremely welcomed upon arrival.Mr Jackson & the rest of the salesman are very professional and helpful.Nathaniel Presented me with the most respect,honesty and Professionalism.Extremely fast service and I was able to purchase my dream vehicle.Even has it delivered to me.Wow.Keep up the good work Mr.Jackson.I suggest everyone to purchase at Loveland Ford as they do Try Harder.Thanks.Take care & THANK YOU Mr.Nathaniel Jackson.

I would recommend this dealer.

Overall Rating

4.0  

5   Friendliness
4   Overall Experience
3   Price

Good buying experience

By Bob on 5/23/2019 at 4:45 PM. Helped by Greg.

Purchased a new 2019 F 150. Worked with salesman named Greg. He was great to work with, very knowledgeable and not at all pushy which I really appreciated. He was patient and even took us to the Berthoud lot to check other comparable vehicles. My only criticism is the parking lot is so packed and congested that it’s hard to find a place to park. Was told they are building a new facility down the road that hopefully will be more spacious.

I would recommend this dealer.