Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience with Richard at Nashua Lovering Volvo

By cait838 on 8/16/2019 at 9:04 PM.

Richard was a pleasure to work with. He wasn't pushy, focused on what we were looking for. He had patience with us, as we came in several times before making a decision. He went out of his way to get our new XC40 in the color and design we wanted from another dealership since Nashua didn't have it. His sense of humor combined with the ability to meet our needs made the whole experience a great one.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Very focused on customer service

By My Volvo on 8/7/2019 at 3:09 PM.

Richard Johnson was the salesman that helped me buying my new Volvo S60. Richard was not only attentive to all my needs and questions but went out of his way to make sure everything was set up correctly with the car and ensure all the paperwork was processed with the registry of Motor Vehicles, etc... He was very knowledgeable of the Volvo car and had very honest feedback. He has been exceptional in terms of providing the best customer service. Plus he is a very approachable, polite and friendly. I would strongly recommend him to anyone looking to buy a Volvo at this dealership. In fact I have already provided his contact to a couple of people that are currently looking for a car. The dealership provided a price over the phone and were true to their word when I got there to test the car which shows some of their integrity. They made my purchase smooth and easy. Everyone seem very nice there as well and the dealership itself is a very nice facility to visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Leasing a new car

By Karen on 8/1/2019 at 5:11 PM.

It was really fun working with Michael! He loved showing us all the nifty things the car had He took the time to really explain the advantages of leasing He really enjoys his work and we really enjoyed him!

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By mipear on 7/30/2019 at 3:17 AM. Helped by Gary.

Lovering Volvo made my first car purchase smooth & easy. Gary took his time to explain all the features of my newly purchased XC 90 and took the time to make sure this was the right pick for me. Gary was not only knowledgeable but also very personable and genuine. Thank you for a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchase of CPO Vehicle

By V60Client on 7/29/2019 at 9:03 PM.

Outstanding no pressure experience; Ms. Hamilton was a pleasure to work with; no pressure and no issues. We received a good deal and were treated professionally throughout.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had A Great Experience

By Ed on 7/21/2019 at 1:23 PM.

I was looking for a used Audi Q3 and Lovering Volvo had one with low miles. I contacted them and got Francesca Hamilton as my sale person. She was a very polite person with no pressure to buy, which made me comfortable to buy from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb service

By RayC on 7/20/2019 at 8:48 PM.

Michael Koltz was extremely helpful to me in the process of finding the perfect car. I was working with 3 different dealerships and Michael and Lovering worked with me to find what I was looking for and make the buying experience easy and enjoyable (not something often said about car buying). I highly recommend Michael and Lovering.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVE my new Volvo XC90 thanks to Lovering Volvo of Nashua!

By Frank on 7/8/2019 at 8:48 PM.

If I could give Lovering Volvo SIX stars I would! What an incredible and hassle free buying experience. My hats off to the Lovering family for truly being a place that clearly hires the right people, who do the right thing by the customer. I couldn't be more thrilled over picking up our new 2019 Volvo XC90 Inscription with the color combination and equipment I was looking for. It all started with Richard Johnson, our Sales Advisor who you immediately will fall in love with. We are previous Lovering Volvo customers, and a few months back we were thinking of turning in our lease early, and Richard gave us all the options, and provided guidance on what might be best for us to maximize our value. Turns out a few months later when I called the showroom, Richard remembered me, and even remembered the names of our kids my husband. Not only is that a great memory, but it's someone who actually listens to the customer. Plus, Richard is someone you can have a conversation with and not feel like you are being sold to... we talked about everything from cars to music to family and more. Bottom line is that you need to buy your new Volvo at Lovering and ask for Richard... you won't be dissapointed. Additionally, I can't say enough great things about the Dan Carlen the Sales Manager. Dan also remembered me from my previous visit, and was so laid back and helpful to make all the numbers work. Since I was trading in my full-size 2014 Range Rover Supercharged, I was worried about not getting a fair price for the car, as I baby my cars and knew it was in meticulous condition, so I didn't want to give it away. Dan came back with a very fair number, and there was no need for me to haggle. It was a pain free as a car buying experience can be. Dan is a class act for sure! And finally, Cory Brickley the General Sales Manager was phenomenal when I came in to pick up the car and explained all the documentation, the additional products that were available to me, and he even did all the paperwork for the sale! Talk about being cross trained and knowing how to multi-task, it was clear Cory loves his job. Once again, if you are considering a new or used Volvo, I would not go anywhere else other than Lovering Volvo in Nashua. They truly care about the customer buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

It was awesome!

By Mary on 6/30/2019 at 7:26 PM. Helped by Michael Koltz.

Michael was more than accomandating. He waited patiently while my phone service went in and out at the beach. He ran my numbers over and over to get me my best deal. I received my new S60 in a downpour and he gave me an IOU for a wash :) Who could as for more!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Outstanding service and attention to detail

By Dawn on 6/26/2019 at 12:29 AM. Helped by Francesca Hamilton.

Francesca Hamilton helped me to identify the perfect XC40 for my needs, introduced me to key features of the car to enable a productive test-drive, and was a pleasure to work with through the usually torturous process of agreeing on a price and completing the necessary paperwork or purchase. She was extremely responsive to messages (and was available by text, too). On the day of delivery, Francesca walked me through the features of car from top to bottom in just the right amount of detail. Overall the entire process was enjoyable, and who ever says that about buying a car?! I highly recommend Lovering Volvo and Francesca in particular.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable sales experience.

By susan24 on 6/7/2019 at 11:03 AM.

Richard Johnson was professional, knowledgeable, and fun. Overall great experience helping us with our choice of XC60 vehicle. Eric was also helpful with the navigation feature. All employees were smiling and friendly which reflects a happy atmosphere.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional!

By Cheryl C on 5/28/2019 at 2:28 PM.

I highly recommend Dick Johnson. He was knowledgeable, honest, and most helpful about the Volvo S60. With his personality, Dick made the experience worthwhile. I would recommend visiting Lovering Volvo again’

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Memorable experience

By Collette aka “hipgrma” on 5/1/2019 at 12:22 PM.

Want a memorable car buying experience? Shop Volvo of Nashua. Add Eric Huffman to the equation, and you have a personable and honest transaction, without intimidation. The usual response , “I am just looking.”........as most potential customers would say, was my cliche ......and with that comment, I took the lead, not Eric. That to me, is in itself a gift and a relief when looking to buy a car. There was no typical sales talk which normally would urge me to discreetly walk in the other direction. He answered my questions with no subliminal persuasions. Predictably, customer satisfaction is easily attainable when the customer can rest at ease that his personal security is not being invaded by sly sale pitch techniques. After I asked him a question about a car, his first question to me was “Do you have time right now?” This suggested my time was top priority, .... not his sale. A good sales person is like a good teacher. Having knowledge in not enough, it’s how you interact. It’s an inherent quality, not learned. Eric has it! A no pressure sale promotes trust. He continued to help me through text messaging, which were answered in a timely manner. Our often humorous interactions made it feel like I was buying a car from a friend. Eric is not your stereotypical sales person who rushes to greet you at the door with dollar signs in his eyes. 🤑 He is genuine ! And genuinely speaking, Eric Rocks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Erik Brickley was awesome

By LauraNH on 4/30/2019 at 7:13 PM.

Erik Brickley was extremely helpful both times i came in looking at the XC40 a few months apart. He answered all my questions both before and after the sale. No pressure, everything done in a respectful manner. I would highly recommend both Erik and Lovering Volvo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By lassie123 on 4/19/2019 at 10:06 AM.

I have never bought any car from the dealership 1,400 miles away from home. This time I did. When I found this Volvo S60 Polestar, I knew I need to get this. But it was 1,400 miles away. After several communications, Dan offered an invitation for me. Amazing. There was a xxxx up on the first delivery attempt but not a big issue. A few days later Polestar got ready for delivery. I flew over to somewhat chilly NH from sunshine FL. I got driver(s) picked me up at the Boston Airport. Very nice couple and enjoyed the trip to Nashua. Met Dan and Eric, nice and friendly people. Did test drive and paperwork. Drove off to 1,400 miles test drive back home. After coming back home I felt it was my right decision to buy this Polestar. It was a truly great buying experience. I entertained the whole process. Thank you Dan and Eric and Lovering Volvo Nashua for all the support to make this happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Gosia on 3/27/2019 at 7:53 PM.

I loved my experience with this dealership. They were knowledgeable, helpful, no BS kind of dealership. Gave me a great deal right out of the gate to get my business! Ended up purchasing a car from them and loved it! Erik Brickley was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2nd purchase from Lovering

By BL12 on 3/3/2019 at 7:05 PM.

I recently purchased an S60. Erik Brickley was terrific to work with. I never felt pressured. He is very knowledgeable and made sure I understood and was comfortable with all the car's features before leaving the dealership. Best experience I've ever had buying a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great first car purchase!

By LiamD123 on 3/1/2019 at 3:11 AM.

This is my first car purchase ever and I’m very happy to have gotten a beautiful pre owned Volvo at Lovering Volvo! Stephen walked me through the entire process from test drive to final purchase. His intimate knowledge of Volvo prouduct and inventory allowed me to quickly narrow down the large selection at my disposal. When it came to negotiating with Stephen and Dan, we were able to walk away with a deal that made us all happy. Lovering has very fair list prices, so don’t be too worried if you aren’t the strongest negotiator (but they will work with you if you work with them, so don’t be afraid to do a bit of back and forth) To top it all off, you can shop, discuss, or relax in the beautiful and recently expanded showroom, complete with coffee and snacks! Very cool Swedish look that is more akin to a high end European coffeehouse than your traditional American car dealer. You’ll love Lovering!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

3rd purchase from Lovering

By SteveNH22 on 2/28/2019 at 11:43 PM.

Another other great experience, this is my 3rd purchase from Lovering and working with Stephen Pladsen. He really went above and beyond to help me find the perfect car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Sales & Service

By TJP on 2/26/2019 at 11:33 PM.

I had a great experience with Lovering Volvo. Richard Johnson was extremely attentive and helpful making my purchase easy. Not only the sales department but their finance department went above and beyond to help as well. I would highly recommend them!

I would recommend this dealer.