Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience

By danededecker77 on 6/19/2019 at 12:57 AM. Helped by Shaun Martens.

Lujack Hyundai is an excellent place to buy a car. This was the 2nd Hyundai Santa Fe that I’ve bought from them. One was a Certified Pre-Owned and this latest purchase was a brand new Hyundai Santa Fe. I got great deals on both of them. Customer service is top quality.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai

By alexandracaes on 12/27/2017 at 5:23 PM. Helped by Charity.

Everything was amazing, didn’t wait long and the people were so nice. They helped me find the perfect car to fit me and I couldn’t be any happier

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

The Finance Guy Was a Complete xxx, Salesman Was Terrific

By acivetti on 12/24/2017 at 5:19 PM.

Sales and service staff were excellent. Finance guy will try to trick you into agreeing to an extended warranty then if you decline, be a complete xxx to you for the rest of the office time. He will also treat you like you don't have a clue what you are doing. But buy a car from Fidale. He is excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Custumer Service

By tyler_gill24 on 12/23/2017 at 5:29 PM. Helped by Fidel Crawford.

This is the second vehicle i have purchased and the second time I have had pleasure of working with Fidel. I will definitely be coming back in the future for any other car purchases!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new car

By rhayes2 on 12/1/2017 at 5:22 PM. Helped by Todd Thomas.

Had a excellent experience-everything was explained and salesman was very personable. I love the color of the vehicle and they worked well with me when I came back to have it clear coated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best service

By tmfisher99 on 11/25/2017 at 5:26 PM. Helped by Fidale and Crystal.

I really enjoyed my experience with this dealership. Fidale was superior and very helpful with buying a car that would best suitemy needs. The prices were as fair as I've ever encountered. A definite recommend.

I would recommend this dealer.

Overall Rating

3.0  

3   Overall Experience

Ok Experience

By joeydiiulio on 11/23/2017 at 5:28 PM.

I was not completely satisfied with my purchase. The car had tape on the windshield, sticky old dealer transfer logo, and the price was not what was agreed upon when signing.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Job

By pgillam on 11/10/2017 at 5:15 PM.

Everything went fine in buying my new car. I really enjoy driving my Hyundai car. Nice smooth ride, and tons of storage in the car. I normally like a white car but went with a different color this time and I really like the new look.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 santa fe

By matzen on 11/7/2017 at 5:22 PM. Helped by Blair.

I'm happy this vehicle and sales staff. They took the time find car that meet my needs. The service took care of a front molding the service advisor was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase experience

By smoon54 on 10/28/2017 at 4:17 PM. Helped by Fidale Crawford.

The sales consultant and financing department were outstanding . We are retired and on a budget and Fidale was willing to work with us on our purchase price so were able to obtain the new vehicle of our choice.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

2004 Ford focus

By Matthew N. Eiselstein-Lafrenz on 10/27/2017 at 1:12 AM. Helped by Shane.

My car konked out on me and so I look for a car found a 2004 Ford focus for 2195, I get there and the price sky rockets to almost 5000$. A couple of days later and I find out my caliper froze and has been that way for a while. I call the dealership up and low and behold they can't help me. I would not recommend buying from this dealer. I would have been better off buying a car right off the street.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First car purchase was great moment.

By esaisanchez0405 on 10/11/2017 at 4:31 PM.

Went in expecting the usual shtick at a dealership, and got a far more pleasant experience. Very happy with my purchase and the genuine service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tod Musgrove

By todmusgrove on 10/11/2017 at 4:17 PM. Helped by Retired.

Everyone was so good and nice to me. I will come back to Fidale Crawford for my next car from now on. He is a very good man and honest.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!

By kettywap1985 on 9/28/2017 at 4:42 PM. Helped by Tyson warrden, Omar, Fidal.

Every employee that I had interaction with took their time and made sure I was statified with the car!! you can tell the employees love what they are doing. The atmosphere there was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By lilliejstone on 9/21/2017 at 4:34 PM. Helped by Jeremie Brandenberg.

I got exactly what I was looking for in a car and paid a good price for it! Jeremie showed me everything that I needed to see in the car! He was very helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Hyundai Sonata Sport

By Beers Family on 9/21/2017 at 4:28 PM. Helped by Fidale.

We were extremely satisfied with Fidale and his professionalism. He was upfron, honest and very helpful to get this deal done for us. I would recommend him in the future to my friends and family and when I DO come back, I will ask for him for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am all for Hyundai!

By mycake8 on 9/12/2017 at 4:37 PM. Helped by Fidale Crawford.

MY husband 12 years ago read the review for the Hyundai and decided it was the car for his wife. He died 2 years ago, but I still am driving a Sonata.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase experience

By tomlang49 on 9/8/2017 at 4:30 PM.

Fidale is an excellent salesman. This is my send vehicle from him. He is very knowledgeable, friendly and a joy to work with. I will refer him to others

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hill

By lorrie70 on 9/1/2017 at 4:25 PM. Helped by Jeremy.

I'm not long winded know that I am satisfied and wanted to do this survey but insisting I write something is unnecessary. Done done done

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Our new car

By micki.parkin on 8/25/2017 at 4:19 PM. Helped by Lucky and Fiedel and Lou.

We had a great experience in buying our new car. Although we had researched and knew what we wanted we were not necessarily ready to buy. just looking as they say. Dealership had everything we were looking for and price seemed to be right. Everyone was professional and friendly in dealing with us.

I would recommend this dealer.