Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By abbycorynne on 5/19/2019 at 2:54 AM.

My family has always purchased vehicles from VW and they did not disappoint by upholding the same hospitality. Everyone was extremely helpful for finding options available for me to get my first car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service from a VW dealer that I have ever experienced

By dave_lindberg on 5/15/2019 at 4:33 AM.

Chris provided me with outstanding service. Explained everything to me and had me in and out in record time allowing me to get back to my vacation. If I lived in Peoria Lunde's would be my choice for VW service and my future vehicle needs. Thanks again for treating me like family.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Positive buying experience

By Len on 5/11/2019 at 4:41 PM.

Very positive buying experience. No high pressure sales tactics. Jack Jenkins greeted me when I walked in the door. Very knowledgeable he did a great job and made the entire buying experience very easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a great and smooth experience!

By TDIWagon on 5/9/2019 at 9:12 PM.

Brandon helped me through the process of buying my first car and all I can say is this dealership works very smooth and quickly. Would definitely recommend this dealership to anyone looking for a VW. Also loved the warranty on the certified pre owned vehicles!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Probably one of the better car buying experience we've had.

By The Moehrs on 5/7/2019 at 11:34 PM. Helped by Natalie carlson.

Great customer service. No haggling, no back and forth. Just a simple conversation what we want, what we will pay and we have a deal.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought A Great Jetta!

By Bb2000 on 4/25/2019 at 6:37 PM.

Got a nice Jetta and loved my buying experience! Brandon was wonderful and management worked with us on trade in value! Got it to the price we wanted and I couldn’t be happier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice people

By RoosterB on 4/8/2019 at 4:30 PM.

Simply a pleasant experience purchasing a 2019 Passat. Chip and Jack were courteous, knowledgeable, and NOT pushy helping us with this deal. In today’s world of swarming shark sales teams, this was a surprisingly pleasant change of pace.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Price No Pressure

By SteveO on 4/6/2019 at 5:56 PM.

Had a Nissan Pathfinder that my wife LOVED but it developed an engine problem and we decided to get a new one. After doing our research we found the VW Atlas offered many improvements over the Nissan. After driving the Atlas and liking it a lot, we decided to head over to Nissan and give the Pathfinder another shot. We were immediately struck by how much better the Atlas drove and how the Atlas had much better audio and electronics. We were also impressed by the sales staff at Lunde. We never once felt we weren't getting the best deal nor did we experience any sales pressure from Lunde's staff. That was the complete opposite of our Peoria Nissan experience. I will definitely be back for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Lulu on 3/23/2019 at 6:45 PM.

Great customer service. Staff is always friendly and helpful. Didnt take too long to get new car. My new car is beautiful. Thank you much to everyone that helped build it and helping me get the car. 🙂

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy Car Purchase

By Lulu_9 on 3/19/2019 at 3:56 AM.

Youseff was very helpful and friendly with our vehicle purchase. He answered every question we had for him and was to the point. Not your typical sales guy. Not your typical dealership either. Highly recommended!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 VW JETTA

By Memaz46 on 2/18/2019 at 4:54 PM.

Thank you to everyone who helped me at Lunde's Peoria Volkswagen for a pleasant and fast experience. I love my new Jetta! If I know someone looking for a car I will definitely recomend Lunde's Peoria Volkswagen. Thank you again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our first VW Experience

By Zip on 2/18/2019 at 4:19 PM.

Danny was super patient with us and made the experience great. He went above and beyond to make sure that we found the right car and got us one that exceeded our expectations! We couldn't be happier with our purchase.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible service !

By Kayla werth on 2/16/2019 at 12:34 AM.

The service manager and the whole service department are horrible they misdiagnosed my car 6 months ago and guess who won’t fix it ? Them !

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!!! Salesman took time to show vehicle features

By Joe1110 on 2/9/2019 at 4:46 PM.

Vehicle performs as expected. Purchase process was pleasant and professional. Wouldn’t hesitate to recommend this Dealership to anyone. Great salesman, very knowledge of vehicle and follow up for future maintenance and/or repairs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

No pressure car buying.

By Kcjim on 1/30/2019 at 2:15 AM.

Good experience with my questions answered with complete transparency and no BS. Friendly environment with dealership personnel. Refreshing approach to car buying. Try it! The prices were posted and okay, no negotiations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I hate going to buy a new car.

By Kathy on 1/13/2019 at 9:28 PM.

This was the best car buying experience I have ever had. I felt no pressure and everyone was very helpful. I would like to thank everyone that helped and a special thank you to Jack.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Kknight on 1/12/2019 at 10:39 PM.

Tye, Melissa, Sarah and Aidin thank you for helping me w the purchase of my new car. You were so much fun to work with. I really appreciate your professionalism.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased this car as a memory from my mom.

By Redhead on 1/11/2019 at 4:13 AM.

Great dealership and Jack Jenkins is great. Was with me all the way until I drove off the lot in my new 2019 V W Beetle. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new 2019 VW Bug

By Lucywhitebug13 on 1/4/2019 at 9:02 PM.

Just purchased a new bug with Melissa Huth and we are so excited !!! We have been customers of Lunde Volkswagen for years and have been very happy with everything from purchasing a new car to the service department!! Melissa was informative and made the purchasing very simple . I absolutely love my new 2019 bug and plan on driving it for many years to come !! Also a big thank you to Ty Riveira for all the information he gave us before coming in to purchase our vehicle!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Satisfied

By LJ on 12/28/2018 at 6:02 PM.

We were very pleased with our experience here purchasing a car. Miguel was very knowledgeable and easy to work with. The entire process was very pleasant, we used their online application, it all went smoothly. We use this dealership for all our service for our other jetta too. Nice people to work with!

I would recommend this dealer.