Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was friendly

By Ronn64 on 8/4/2019 at 12:30 AM. Helped by Roger.

Everyone was nice and friendly. They worked to get me everything I wanted. They wasn’t pushy or didn’t give me a bunch of lies. Would highly recommend this dealership .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Outstanding" Steve G

By Steve G on 7/29/2019 at 11:44 PM. Helped by Lonnie, Michael, Nick.

We just purchased a new Expedition MAX from Lutesville Ford and were VERY satisfied with our purchase experience. Lonnie in sales was polite, informative, and used no pressure to make the sale. The same was true of Michael in extended warranties. We were most impressed with Nick, General Manager, who, after the purchase, spent more than an hour showing us how to navigate all the high-tech options on our new Ford. My wife and I are both seventy-one and would have never figured out all these twenty-first century gadgets on our own.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Cathy G on 7/29/2019 at 8:17 PM. Helped by Roger Elledge. Mike Massa.

Roger Elledge was very helpful and accommodating to us. He answered all of iur many questions. Lutesville's extensive inventory provided us with many options. Definitely recommend this dealer and salesperson!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Ford Dealership.

By Chuck on 7/25/2019 at 4:20 PM. Helped by Lonnie Choate.

Best experience we have ever had with a car dealership our sales consultant ,Lonnie Choate,greeted us with a warm reception answered every question regarding the 2019 Escape SEL we wanted to purchase ,arranged a good price and we drove away with the vehicle we love.Everyone in this dealership warm and friendly I cannot say enough how welcome they made us feel,If you are in the market for a honest deal I recommend Lutesville Motors .Chuck Kneezel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By coachtmoore on 7/19/2019 at 6:14 PM. Helped by Brandon Long.

We just bought a Ford Explorer ST from Lutesville Ford in Marble Hill MO. From the beginning to end the experience was flawless and great. We were treated with total respect as to our wishes a desires in a vehicle from our first contact until we drove away in our new Explorer. We have complete trust and gratitude from the staff and ownership at Lutesville Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Ford F250

By laura on 7/19/2019 at 1:53 PM. Helped by jeff trankler, nick.

We found the truck online called Jeff Trankler and the deal was done very quickly. We purchased our 2016 Expedition from Jeff new and traded it in this time. He is great to deal with and the staff is very friendly!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By WhiteF1 on 6/27/2019 at 2:52 AM. Helped by Brandon Long.

Found the truck I wanted online. A salesman messaged me and was very polite about helping me get into the truck. Brandon was very sociable and knowledgeable about the vehicles he sells. Will be looking to go to him for whenever we need a new family vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesman!!

By Alterrie6866 on 6/1/2019 at 10:43 AM. Helped by Jeff Trankler.

Easiest car we ever bought! Jeff Trankler did all the work before we ever got to the dealership! He is fun to work with and very knowledgeable! He will go that extra mile and beyond!! We wouldn’t go anywhere else but Lutesville Motors! Thanks for being the Absolute Best around!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Connie Exler on 5/19/2019 at 2:00 PM. Helped by Jeff Trankler.

I always dreaded purchasing a vehicle, before I was widowed my husband did the research and dealing. After over 20 years this deal was actually enjoyable. Jeff answered all my questions and not once did I feel less important (this was how I was treated by other salespeople). He gave his thoughts when I asked and never pressured me. I never owned a Ford before, but love the expedition and the experience. THANKS!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good day at the dealership

By Ford man on 4/6/2019 at 1:07 PM. Helped by Jeff Trankler Micheal Massa.

Had a great experience working with the staff very friendly very nice and very knowledgeable about the vehicle I was interested in. I will recommend Lutesville Ford to my coworkers and friends. I got the deal I was looking for and was pleased I left the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SUV Explorer Purchase

By Pop123 on 3/13/2019 at 7:29 PM. Helped by Jeff Trankler.

Long time positive relationship with Lutesville Motor Co. Professional sales representative, honest and fair value for our trade in. Very good explanation of all the features of our new vehicle. Will definitely shop there again when I need another vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Wonderful experience

By beibbed@yahoo on 2/21/2019 at 2:28 PM. Helped by Jeff Trankler.

We had just started looking for a new vehicle and didn't plan on making a purchase so quickly, but the deal was too good to pass up! I had chatted with Jeff before we came and he had several vehicles in mind for us to drive. The staff went out of their way to be helpful and even stayed late to accommodate us. No pushy salespeople here. Just, here's something you may like, here's the keys, give it a spin. Let us know what you think. Absolutely no pressure! Jeff has even followed up to make sure we're still happy with our purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Superior!!!!

By Jim on 1/26/2019 at 7:59 PM. Helped by Brandon Long.

We have traded vehicles with the folks at Lutesville Motors several times and highly recommend them for all your automobile and truck needs. They go out of their way to help satisfy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Ford Dealership In South East Missouri

By Roberte3622 on 1/26/2019 at 4:40 PM. Helped by Jeff Trankler, Michael Massa..

Over the past 12 years my wife and I have purchased 8 vehicles from the Ford Motor Company, and by far Lutesville Motor Company is the best dealership that we have ever had the pleasure of purchasing a vehicle from. We would like to say a Very Big Thank You to Jeff Trankler (Sales Consultant) and Michael Massa (Finance Manager) you guys are awesome and a Great Asset to Lutesville Motor Co. We would like to thank all of you at Lustesville Motor Co. for treating us like family. It has been a pleasure thank you again and we are looking forward to seeing everyone soon. Anna & Robert England.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch sales and service

By Roark Wood Products on 1/16/2019 at 6:29 PM. Helped by Brandon Long.

Lutesville Motor Co. is the best dealership I’ve ever dealt with. I just purchase my sixth vehicle with them and It’s no wonder I’m a repeat customer, They always go one step beyond your expectations to make sure you’re satisfied in every way. Such a friendly and family orientated atmosphere. Their staff from sales to service and anything in between are second to none. A special thanks to Brandon Long for always making it a swift and pleasurable transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service

By Melathome1 on 11/27/2017 at 3:08 PM. Helped by Jeff Trankler. Nick Underwood.

Where to even start, working with Jeff Trankler was an amazing experience. He not only found the truck we were looking for but when I told him what I wanted and he didn’t have it on their lot and I wanted it within 2 months not only did he but also Nick Underwood made it happen within a month. Working with these guys made buying a vehicle effortless and painless as well, I would and have recommended Lutesville Motor to many people. They are family owned and run by amazing people they consider part of their family which makes it an even more enjoyable experience. I will not do business with any other company. Thank you guys for not only my car but my husbands AMAZING truck which he LOVES you guys truly are the best at what you do. Employees dealt with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

the perfect car buying experience just happened!!!

By M Colvin on 8/2/2014 at 8:45 PM. Helped by Brandon.

After my thunderbird was totaled by no fault of my own, I began a search for a replacement; Brandon made this the perfect car buying experience! they were so pleasant to deal with! the car was exactly as they presented it to be on their webpage and since we were 8 hours away, Brandon even drove 4 hours one way and met us with the car! My car buying experience is pretty extensive, but this was the best one yet! thanks to the entire dealership and especially to Brandon for meeting us with the car! it is PERFECT!

I would recommend this dealer.