Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership.!!!!!!!!!!!!!

By Dodge City Magician on 1/9/2016 at 6:51 AM. Helped by Lady Boss!.

No Rush!!! Recommended family. Highly satisfied. Good Deal. Hot coffee on cold day. Lots of smiles. Lady Boss extremely nice. Took relatives to buy auto.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Waiting on them to buy back wrecked car

By Sad Sue on 8/27/2014 at 2:21 PM. Helped by Victor, Richard, Dominic.

I am still waiting on these folks to buy back the wrecked car they sold me. Their arrogant attitudes are hard to believe! I don't think they feel responsible to their customers at all!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The ONLY place I buy cars

By lassiterd on 5/15/2014 at 8:34 PM. Helped by Dick Laine.

Over the past 10 years, I have personally purchased 5 cars from Luxury Cars of Charleston and have referred 2 people that also purchased cars. Each deal has been fair, I've saved money and the professionalism of this company is top shelf. Mr. Laine has provided concierge service, finding several high end vehicles for me personally, and every time has exceeded my expectations regarding customer service.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

STAY AWAY

By Alesa on 4/23/2014 at 10:00 PM. Helped by Dick Laine.

STAY AWAY! They sold me a BMW that was a piece of junk. We spent over $6,000 in repair bills over a 7 month period. The owner of the dealership (Dick Lane) suggested "we put lipstick on the pig" and try to sell it ourselves. In the end we found out the car was owned by their banker, we had evidence pointed out to us where the car had been painted on driver door and front quarter panel to cover up an accident (not reported on CARFAX) and was sold to us on consignment. We are currently working with the Attorney Generals Office, Dept of Consumer Affairs and filing a report with the Better Business Bureau, . In the middle of all of this, we ran into the President of the SC Auto Dealers Association at a gathering and he suggested we file a report, which we plan to do this week. STAY AWAY!

I would not recommend this dealer.

Overall Rating

2.2  

2   Customer Service
3   Friendliness
2   Overall Experience
2   Price
2   Quality of Work

I bought a car from luxury cars of charleston...I am sooo...

By micahillia on 9/24/2012 at 7:54 PM. Helped by mike.

I bought a car from luxury cars of charleston...I am sooo very disappointed it hasnt even been 60 days since my purchase that my car BROKE DOWN!!! i got ripped off. they will not fix it and they dont check the vehicle before putting it back on the lot. you will get a dirty unreliable vehicle if you purchase through them.

I would not recommend this dealer.