Dealer 2-Year Rating

Overall Rating

4 / 5
Customer Service
4  
Friendliness
4.1  
Overall Experience
4  
Price
3.9  
Quality of Work
3.9  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

great expectations

By heavy chevy on 8/10/2017 at 4:31 AM. Helped by john faulk.

My husband and l had a magnificent experience. The entire staff was wonderful.they were very courteous, proficient, and professional. Best car purchase ever made.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a great experience!

By Shermikaj86 on 5/22/2017 at 6:13 PM. Helped by Jerry Gibson.

I had gone to quite a few dealerships, and no one was interested in truly helping me. When I went to Lynch, they went over and beyond to help me get a brand new car! I love my car, but most of all, I loved their kindness and determination.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Damaged Vehicle

By Roush712 on 11/2/2016 at 2:45 PM. Helped by Service Technician.

I brought my vehicle in for a recall repair. The service department repaired the part and the car was done in about 1 hour. I got into the car and noticed they broke an interior panel while replacing the part. I brought the car back and asked them to fix it. They said it's an old car and it wasn't their fault. I said well you can get the whole panel, correct? Then they replied well we can price one for you. This is UNACCEPTABLE! I have taken these panels off of a 30 year old vehicle and have not broken them on it, so there is no excuse to break them on a car half that age. The service technician hurried through the repair with careless attitude and payed no attention. Now the dealership is avoiding any contact made by myself and will not reply, after saying they will do so. This is a typical scenario of "getting someone" and I happen to be the victim this time. I advise to NOT bring your vehicle to this low-quality service center.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying Experience

By jaw852369 on 4/11/2016 at 3:46 PM. Helped by Mike Flurry.

I had a good experience as a first type buyer. I had Mike Flurry as my sales person. He did a good job of making sure I was happy with the car I purchased.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Excellent Customer Service

By Ms. James on 4/8/2016 at 9:18 PM. Helped by Billy Johnson.

I went in to check on another vehicle because I wasn't enjoying the one that I had. I call and Billy Johnson called me back. There is where my experience started. I enjoyed working with him. He made waiting enjoyable and they stayed with the same company that I was already with. Mr. Johnson has checked back with me to see if everything was still working out for me as well. I would recommend not only the location but the person as well. I look forward to getting me another car later on and hopes he's still there so I can have just as much fun as I did with this visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department

By whome1234 on 4/8/2016 at 7:02 PM. Helped by Ms. Messer.

I have had a good experience with the service department. Ms. Messer was vey helpful with my first service visit to Lynch. I will use the service department in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying Experience

By whome1234 on 4/8/2016 at 4:14 PM. Helped by Billy Johnson.

I got the car I was looking for. I had a good experience with the sales staff. Billy made sure he listened to what I wanted in the way of price and payment so the whole process went smoother because he listened.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Truly despicable buying experience

By ingrawc on 3/30/2016 at 9:46 PM. Helped by Mark Hall.

My wife and I started off looking for a nice used Cheverolet Tahoe or Surburban. We're not made of money, but want to get the most we can for our money. These people are in my opinion the lowest form of xxxx. The whole experience only reinforced my negative opinion of car salesman. Now to the the meat and potatoes. As I said we had been looking for a few days for a used Suburban or Tahoe. The one at Lynch popped up one day and we knew it could be the one. During lunch, my wife and I rode over for a test drive and to look it over. Sure enough, we both liked it. It seemed to be a decent price, but had high miles. It was a 2011 Suburban to be exact with 147k miles on it. Yes, a lot of miles, but it's what we can do. After agreeing that we'd like to talk about getting the truck, we went inside the sales office to start the little sales dance. Even though i told the saleman exactly what i had and what i was paying and if that wasn't good enough i understood and we would keep looking. (I brought my own financing) We still had to do the dance.. i threatened several times to leave, but they had my keys looking over our trade..... Finally 4 hours, we are able to come to an agreement and we leave with the car. Any guesses what we paid? you got it, the exact amount to the penny of what i said i had 4 hours earlier. Now, being a reputable dealership, i figured I could trust them to be selling me a truck they had at least looked over to verify any major issues... obviously that was wrong. so the next morning, i notice the oil change sticker up in the corner of the front windshield. xxxx thing was a thousand miles overdue for an oil change. Oh well, not a big deal.. i can pay for an oil change. a few days later I take it for an oil change and find out that "oh yeah, 2011 models and newer GM's need a special oil, it's going to cost 70 bucks... nice!! again, not their fault, but darn, don't have have a service department that does this stuff all day? how far would it have gone if they had said, "hey, we filled you up with gas and just changed the oil. you don't have to worry about that for a while." But alas no, they didn't even put gas in it. Now the fun starts... About an hour after I drop the truck off, the service tech calls me and says he has a couple of things to talk to me about. He says the transmission fluid is almost black and looks like it's never been changed, the oil was actually 2 quarts low and the rear differential fluid is very low... holy crap, that's a lot to take in on a car that's only 2 weeks old to me. I then start telling the guy my situation, being a truck we just brought and how unhappy i am that i have to do all that just after buying the thing. he asked where i bought it and i tell him Lynch. He tells me that dealerships like that are supposed to do a 132 point inspection of used cars and all that jazz before they go and resale them...I'm thinking, "oh good, maybe it was just traded in the day before our purchase and they just never had time. i'll call the GM of the dealership and straighten this all out" i'm going to wrap this up, i know i'm going really long.. Pretty much what happened when i called was that he told me that i should have been told this was an "As is sale" with no warranty or an liability to them... first off, i never once "blamed" them for anything. all i did was ask why i bought a truck that was 2 quarts low on oil and fluids never even checked. I was promptly told this was a high mileage vehicle and they don't do any of that on vehicles like this, that they don't offer them to the public, they normally just take them to the car sales... well guess what, i found the car on their website. how is that not offering it to the public? the GM, Mark Hall, never once offered an apology, never offered to do anything to reconcile. He only wanted to belittle my $20000 purchase and try to make me feel like xxxx for buying a used car. He told me he pays his technicians $30 an hour and pretty much they had better things to do. Again, i have to tell you, I never once got rude with the guy, never accuses him of anything, never attacked him what so ever. I finally just hung up in the middle of one of his sentences before i did something i would regret. Please people be aware of what you're getting into if you go to this dealer or any other Lynch dealers, they all know what they're doing and they all want to make as much money from you as possible.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Quality of Work

Lynch Chevrolet had the truck I was looking for!

By Scott Calvert on 3/14/2015 at 1:58 AM. Helped by John Faulk.

Lynch Chevrolet and John Faulk was outstanding in the purchase of my new truck. I knew the color, body style and other options I was looking for and I found it at Lynch Chevrolet in Auburn. I looked for a couple of months at local dealers and online, I found it online Sunday night, talked to John Monday about it and sealed the deal over the phone Wednesday from 250 miles away and picked it up on Friday a week ago! John Faulk was great and very helpful! Great job Lynch Chevy!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

customer experience

By lisalewismack on 2/17/2015 at 7:29 PM. Helped by new salesman.

My son came in to look for a vehicle and was double teamed by salesmen. Very bad experience for a first time buyer.. I'm sure the toyota dealership next door will be more than happy to take your business...

I would not recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price
2   Quality of Work

My 2010 impala has had problem after problem. I have...

By Dlark75 on 1/29/2014 at 3:47 PM. Helped by Idk.

My 2010 impala has had problem after problem. I have spent out as much money on repairs then I've made payments. I still have several hundred dollars worth of repairs to have done and I still owe another 4 yrs of payments. I advise anyone to not buy a used car from here and don't use there service center. I've heard sorry a like mine from other customers but I tried them anyway. Every time I get a repair there is something else major that happens a few months later.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

John Faulk is a great guy and a wonderful salesman. He...

By michaeldostonperry on 8/15/2013 at 8:24 AM. Helped by John Faulk.

John Faulk is a great guy and a wonderful salesman. He was very knowledgeable and just an all out great guy with a sense of humor. Everything about John was great! People, if your looking for a new chevy or caddy, go talk with John Faulk, he will try to get you the best deal. Sincerely, Mike Perry

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My sales rep Lee Andrews was very professional, he...

By krizialr on 8/2/2013 at 6:23 PM. Helped by lee andrews.

My sales rep Lee Andrews was very professional, he provided great customer service and i highly recommend for anybody to come to lynch chevy for there auto purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I just purchased a new Cadillac from this dealership. It...

By JRAM1 on 7/27/2013 at 5:19 PM. Helped by John Faulk.

I just purchased a new Cadillac from this dealership. It was the second car that I have bought from them because of the way I was treated. The sales team are friendly and professional. They made my experience fun and stress free during the entire time I was there. I would highly recommend this dealership when buying a new or used car. Also, the service department works hard to meet all of our needs when maintenance or repairs are needed. Special thanks to John F. for dealing with me over the months it took for me to finally get the car I really wanted.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Lee was so helpful. I called almost everyday for a week...

By BrittanyD on 7/11/2013 at 8:16 PM. Helped by Lee Andrews.

Lee was so helpful. I called almost everyday for a week before purchasing my New 2013 Chevy Cruze to make sure they still had it on the lot. When I got there I did not see it anywhere but Lee made sure to take it off the lot so no one would come and get it before me. I fell in love with the car and Lee made my first car buying experience very smooth. Even though I had to go all the way to Alabama to find the car I wanted it was well worth it. All the Georgia dealers I had contacted beforehand were giving me the run around and it was so obvious.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

This dealership will lie to customers but i refuse to...

By geri0486 on 7/6/2013 at 6:13 AM. Helped by John (Salesperson).

This dealership will lie to customers but i refuse to give them my business and I feel no one should give them their buisness neither. I am currently deployed and prior to leaving I granted my mother power of attorney to handle all my finances as well as trade in my vehicle for me to get a new truck. After going online, I found a truck that I really wanted and I emailed my mother the exact one I wanted. She consulted with a salesperson by the name of John and they discussed the prices and arranged for my mother to drive almost a hour from where she lives to bring my car in to get a appraisal and start the paperwork for the truck, xxxx I was even going to put down a huge down payment. Well long story short the guy lied to my mother when she got there, and told her the truth that he sold the truck two days ago instead of telling her on the phone before she even drove all the way down there. He lost a sale that day because he is a liar and did nothing to accomadate my mother. If you buy from this place thats your decision but I wouldnt advise anybody to buy from here. It's funny how I serve two tours to defend this country and I cant even depend on an American to take care of my mother and ensure I get the truck that was promised to me. It's sad, but like I said, I will never buy from this garbage establishment! By the way if there is any other dealers out there they want a great condition 2006 dodge charger and a Soldier willing to put down $5,000 to get in a a 2013 or 2014 cheverolet silverado, my email is with this review. I'm still confused as to how the xxxx this dealrship on has great reviews, let me guess you all write them yourself huh?

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Personnel at Lynch were knowledgeable, courteous, and...

By NewLarry on 6/24/2013 at 3:59 AM. Helped by John Faulk.

Personnel at Lynch were knowledgeable, courteous, and helpful. There was no pressure, just cooperation to assist in finding a product that would suit our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

We had a great experience with this dealer! They were...

By markyoungblood on 6/4/2013 at 5:13 PM. Helped by John Faulk.

We had a great experience with this dealer! They were friendly and were experienced! They had good prices and were polite while we worked out a price!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied with the entire process. Great team at...

By mikehearn on 1/31/2013 at 9:00 PM. Helped by John Faulks.

Very satisfied with the entire process. Great team at Lynch Chevy!!! John went well beyond what I expected to get the perfect truck for me. I was very impressed with John.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Lee is AWESOME!!!! I stopped by just to browse the...

By Leann Bridges on 1/30/2013 at 3:57 AM. Helped by Lee Andrews.

Lee is AWESOME!!!! I stopped by just to browse the lot.....I was most interested in the Traverse. I explained to Lee exactly what features I was looking for. Without hesitation he showed me several options. Within 20 mins I was test driving MY new Traverse!!!! Remember, I was only "browsing". :-). He was so informative and knowledgeable about the Traverse. I'm a sales rep so I know how crucial it is to KNOW your product! He exceeded my expectations!! As a sales rep, I listen to what my customer wants and/or needs then I offer suggestions to help with their purchase. I'm not a pushy sales rep and my customers appreciate and respect me for that. So, let me tell ya......I totally appreciate and respect Lee Andrews!!! No hassle AT ALL!!!! The entire staff is very courteous and helpful! I've made two visits back since my purchase and most everyone greets me by my name. How impressive is that?!?!? If you're looking for a professional, courteous, and efficient dealership..... Look no further..... Lynch Chevrolet is the place and Lee Andrews is your guy!!! Satisfied and Happy, Leann

I would recommend this dealer.