Dealer 2-Year Rating

Overall Rating

3.8 / 5
Customer Service
3.7  
Friendliness
3.7  
Overall Experience
3.7  
Price
4.3  
Quality of Work
3.7  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great! Great! Great!

By Happy truck buyer on 9/25/2018 at 1:31 AM. Helped by Lady in charge of financing.

After searching for very specific truck, even down to the color, for 9 months, I found the truck at m and m auto super store. Karen was fantastic, very friendly, and very knowledgeable. I was in and out in about an hour with a great interest rate, no hassles, no pressure, and a fantastic truck. They let me park my jeep wrangler there overnight so I could drive the truck home. Gave me copys of everything not just the loan agreement. The test drive route gives you plenty of opportunities for acceleration test. And time to check any and every thing. The truck sales lot is gravel so you can test your 4x4 without harming it. I'm 54 years old and have never bought a new vehicle. I would recommend this dealer ship to any one! I had a decent credit score, but they work with every one! It's a big place with great selection. Again my smoothest buying experience by far. Thank you Karen and the entire staff. The finance lady is quick even when they are busy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ABSOLUTELY the BEST of the BEST !!

By BETH KRONAUGE on 8/16/2017 at 5:23 PM. Helped by Rebecca was also so friendly and amazing to work with!.

As much as I dreaded the idea of buying a car, I will NEVER go anywhere else! Karen Evans was honest, professional, kind and fair which made my overall experience one I will not soon forget! M&M took such good care of me and my car needs, I purchased a great vehicle and got a great price! I can honestly say that I've never had a better car buying experience and it's because M&M went the extra mile to make certain I was a satisfied customer! I give this dealership a 5 Star rating all the way.....try them on your next purchase, they just don't disappoint!!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Stay away from this dealer

By Mdaniell on 4/16/2017 at 7:13 PM.

Warning do not buy from this dealer. The management staff has no morals or ethics. I went to this dealer on 4-14-17 to look at a truck. I drove the truck and decided to start the process to buy it. Karen the sales person was nice. The finance manager came back with an offer but the interest rate was to high so he stated he would contact Wells Fargo. After attempting to call I was told that he would contact me at 10:30 the next morning. I waited till 11 with no call so I contacted them and they needed some more information. Once that was done I was called back by Eric who stated he had everything worked out and he told me to head that way to sign paperwork. While I was walking out of my house he called me back and stated to stay home for about 10 minutes that someone was test driving the truck. I told him I considered the truck sold when me made the agreement over the phone. Needless to say the truck was sold out from under me. These people have no morals nor do they care about there customers.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best place ever

By Steph Luva on 3/12/2017 at 12:43 AM.

Willie was very helpful, patient and not pushy!! The price was fair and the vehicle was what I was looking for and more. No need to go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2012 Ford Focus

By Shalaria Gardner on 3/12/2017 at 1:46 AM. Helped by Errick.

My experience with this dealership was great. My salesperson (Willie) was very thorough! I am very pleased with my purchase!!! Errick also helped me a lot regarding the financing part.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By MAyers on 1/5/2017 at 10:42 PM.

Ed was the salesman that worked with my son to purchase a Pontiac G8 and was super friendly. The finance staff worked with our credit union to get the price where we needed it to be. Will be back for any future business!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Susan was terrific to work with!!

By mrkleen on 12/5/2016 at 2:37 PM.

Susan was terrific. I live about two hours away from the dealership. She answered all my questions accurately and promptly. Both by phone and by email. The test drive experience was great. No pressure. Since I was out of state the purchase process was a little complicated. M&M made the purchase process easy. My wife loves the car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest Purchase ever

By Little Red Wagon on 12/5/2016 at 1:29 AM.

We were looking for a specific vehicle and after searching for weeks, we decided to come see Susan at M and M. They had several options to choose from. The overall experience was very pleasant, non pushing , easy to talk with and the way they do the the financing is VERY NICE. Would definitely recommend this dealership and Susan as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They always take care of me

By magfer63 on 12/1/2016 at 2:34 AM.

I have bought about 8 cars from Them . Rebecca and Susan always make it easy and pleasant. Ill be back in the future. Highly recommended . Thanks Mario Fernandes

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

" Easy Ed"

By Andrew Henderson on 11/28/2016 at 7:20 PM.

Ed Lunsford was my contact at M and M Auto Superstore. I talked with him once by phone to let him know what I was looking for. A few days later I met him and drove away in my new truck. He is easy to talk with and easy to do business with. He is knowledgeable of his industry and a pleasure to have met.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Super Sales Karen

By The Weatherspoon's on 11/28/2016 at 12:25 AM.

This was the best experience we have ever had in purchasing our vehicles. Karen went above and beyond to make sure we where satisfied with our purchase. Great job thank you again the Weatherspoon's.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ed is the best sells man in the business

By Michael Ivey on 11/17/2016 at 3:56 PM.

Ed took care of me from the beginning to the end he is owsome i got a great car at a good price thanks to Ed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Nancy320 on 11/14/2016 at 3:56 AM.

I like the service of the dealer they are friendly and they answer all your questions, it was a pleasure to be served by Ed lunsford he make you feel welcomed and makes easy the process of buying car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

These are good honest folks I have bought 2-trucks here.

By glenn ellis on 11/9/2016 at 4:00 PM. Helped by Ms. Susan Murphy.

No high pressure at this lot, just good folks, no jurking you around, straight up folks, pick out a truck and they will work with you, no keeping you there all day they will let you know with in a few mins what they can and can't do. The next truck I buy will be from here too, You need a good truck at a fair price go see Ms. Susan Murphy, she is a great person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great carbuying Experience

By ROBJ77 on 10/27/2016 at 9:49 PM.

I went down to M and M after Auto Superstore to look at one car ending up buying another after the first did not work out. Ed made the car buying experience bearable. I enjoyed working with him and look forward to sending friends and family to him. Thanks Ed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Riding on 10/24/2016 at 7:10 PM.

Our car buying experience was very smooth. No gimmicks. Ed was very nice and personable. The staff was nice as well. We will refer friends and family! Thank you Ed

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

08 Dodge 3500 Dually w/ 6.7L Cummins

By 08SootCooker on 9/20/2016 at 2:34 PM. Helped by Karen.

I buy a lot of vehicles. I rarely buy used cars from independent lots. Good ones are so few and far between. I can honestly say this purchase was outstanding from start to finish. When we walked on the lot, we weren't accosted or made to feel uncomfortable in any way. Instead, Karen Evans came to us and asked how she could help. We told Karen we were looking at two of the trucks on the lot. She immediately went and got me the keys to both. She remained available as we inspected the trucks. But, she never once became intrusive or pushy -- quite the opposite, actually. Once I'd narrowed down my decision, they encouraged us to have the truck inspected before making any commitments. Even though I'd already arranged my financing through my bank, I went ahead and filled out a credit application. And, while my mechanic (they didn't mind if I took the truck to my personal mechanic's shop) inspected the truck, they went ahead and started to see if they could beat my bank's (already pretty low) rate. They also inspected the truck I was trading in during this time. After having the truck on the rack and taking it out on a test run, my shop found no mechanical issues with the truck. I went back, they were ready to go. They not only treated me very well on the trade-in, they also managed to get me an even better rate from the bank I'd pre-arranged my financing with. From the time I got the truck back from the inspection to the time I drove off the lot with a closed transaction was less than 45 minutes. The service was great. The sales staff were professionals. The finance guy was a TOTAL straight-shooter. I sincerely appreciate how well this went. And, the next time I'm looking for a used vehicle, they'll be my first stop.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for your help

By Amber on 7/28/2016 at 3:11 PM. Helped by Karen Evans.

Karen Evans was our sales person. She did such a great job!!! She was so honest, straight forward, and just great to do business with. I will never want anyone else for a sales person. I recommend seeing Mrs. Karen Evans. Our car was just wonderful! Our payment was in our budget!! We were in and out! I brought my Mom back and Karen sold her a car. THANKS !!! M and M

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst Service Ever!!!

By Blessed on 11/17/2015 at 8:43 PM. Helped by Willie,.

This car lot is a junk, they told me days before I arrived I was approved. Finally when I got to the lot I found out it was a lie. Please people don't waster your time here, the cars are awful and not worth the money or your valuable time. I told the salesman please don't play with me if I'm approved don't have me drive out for a bomb deal and he did just don't, he bombed me. Cadillac I was looking at was beat up with holes in the seats.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Works harder than anyone out there!

By Mrswein831 on 10/2/2015 at 2:17 AM. Helped by Ed & Rebecca, Eric.

M & M auto superstore worked for 6 days to make sure I got the car I wanted. I couldn't have been happier with my experience always called and kept me updated through the whole process!

I would recommend this dealer.