Dealer 2-Year Rating

Overall Rating

3.5 / 5
Customer Service
4  
Friendliness
3.5  
Overall Experience
3  
Price
4  
Quality of Work
3  

Dealer Reviews

Show:  

Overall Rating

2.0  

3   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Uselsess pre-inspection and warranty

By Justme on 2/17/2019 at 6:45 PM. Helped by Not sure.

I was very excited about the 2011 Nissan Pathfinder and after negotiations, I decided to purchase. I have had the vehicle about 3 weeks. MCJ claims to put vehicles through a pre-sale check, but I am worried they don't actually do any maintenance when they find issues. In the first week owning the vehicle I had to replace the rear brakes ($100). The second week, I replaced all 3 wipers ($35). I noticed a sour smell the third week, so I replaced the cabin air filter ($37). For this I took pictures. Found a bunch of foam padding in the cabin filter and housing that had deteriorated and was falling apart that seems to be creating the smell from the a/c. So will have to have that cleaned out(more $) And now the rear suspension clanks overs little bumps (even more $$). None of the repairs are covered under their 90 day warranty, which is actually a 3rd party "LIMITED POWERTRAIN" with a $250 deductible. I really hope this car lasts, I paid over $11,000. Time will tell, but I am doubting my decision already. I contacted them about the brakes and they could only "help me out" if I brought it to them. I live over and hour and a half away, just didn't make sense.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice Cars and Clean Dealership

By rajim1888 on 2/23/2018 at 3:33 PM. Helped by Kevin.

I went there to see couple of the BMW's they had and worked with Kevin. He was very helpful and took his time explaining all the features and answering all my questions. After I made my decision financing and terms were very fast and reasonable (I have an average credit score). I would definitely recommend this dealership if you are looking for a good deal.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I had the worst experience when looking to buy a car. The...

By rob34 on 5/19/2013 at 5:41 PM. Helped by scott.

I had the worst experience when looking to buy a car. The enviroment is very unprofessional and unethical. I wouldn't recommend this dealership to no one.

I would not recommend this dealer.