Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4  
Quality of Work
4.4  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealer sales and financing review.

By dvanderh01 on 8/16/2019 at 5:50 AM. Helped by T. Tisdon, Scott and Jason.

Bought a new Mini Clubman and this was probably the most pleasant car buying experience of my life and I am 73. (not my first rodeo). We worked with T. Tisdo, Scott and Jason and they were all a pleasure to work with and without any pressure from beginning to end.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By nobody on 8/7/2019 at 7:57 PM. Helped by don't know the names.

Just had my Mini serviced for the year at Mini of Loveland. As always the work was done well and within the time frame estimated. The dealership has always been great anytime the car has been brought in from Boulder.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Excellent service

By Mini.123 on 8/1/2019 at 2:34 PM. Helped by Noe.

Had some issues with a 2006 Mini, great service, when it became obvious work wouldn't be completed in a day they quickly offered a loaner. I would go back anytime for service.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

2005 Mini Cooper service

By Lancefkupec on 8/1/2019 at 2:09 AM. Helped by Sara in service center..

I took in my 2005 cooper because it was having trouble shifting. It’s an automatic transmission and I hoped it was something simple. It wasn’t. The dealership was quick to diagnose and recommended that I replace with a new one. I appreciated the fast service but the cost was above the value of the car to repair. I elected to leave as is and towed vehicle home. I wish that there were more options. The dealership was kind when they broke the bad news to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Zacktrev on 7/24/2019 at 8:05 PM. Helped by Tee and scott.

This is the best place to buy a car! The sales women t was great and Scott the loan supervisor got us the car we wanted! Love honest people!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchasing a pre-owned car out-of-state

By Happy Customer on 7/16/2019 at 4:51 PM. Helped by Shawn, CJ.

Shawn was very thorough and responsive to my inquiries for this out-of-state purchase. They welcomed a 3rd party inspection. CJ made the process super easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honesty is the best policy

By Mini4life on 7/15/2019 at 9:38 PM. Helped by Noe, Dante and Scott.

Service department was super helpful and honest about the disrepair of my Mini. The whole Mini team rallied and immediately got a manager, sales and financing to help me with the purchase of a used Mini. I was back on the road motoring in my new/used min with in a few hours and I love my my new/used Mini! 5 star rating on custom service for Mini of Loveland!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a mini

By Suda5! on 6/5/2019 at 12:50 PM. Helped by Sean,T, CJ.

My husband and I purchased a manual mini cooper s that we really loved......it was such a fun car...we bought the car on a Friday and by Sunday...my husband couldn’t drive the car because his hip hurt from the shifting. We asked the dealership to basically unwind the deal and get us into another mini...I personally talked with Christina Dawkins and she was so helpful and understanding. She immediately said yes and got us into another mini (automatic this time) and we couldn’t be happier! She was great as was the sales team at mini of Loveland.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!!!

By Tami NOCO on 6/3/2019 at 9:21 PM. Helped by T Tisdon, CJ and Scott.

Working with T, Scott and CJ was AMAZING!! They made car buying easy and so much fun! I love my Mini! I will always buy from them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat customer!

By Hugh on 5/30/2019 at 2:58 PM. Helped by T, CJ, Scott, Gene.

My sales team at Mini of Loveland was T, CJ, Scott and Gene. This is my second mini and my second one from Mini of Loveland, they treated me and my time with respect, knew their product, and worked with me to get a deal that worked for all of us. I'm a very happy and satisfied customer and plan on going back for my next car too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The car I wanted at a fair price

By StarDriver on 5/29/2019 at 7:02 PM. Helped by T. Tisdon.

I had an easy time coming in and test driving several cars with T. The salesperson was helpful and knowledgeable and I was made very comfortable in the dealership.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Lots of personal attention and flexibility

By nlohrenz on 5/20/2019 at 3:24 AM. Helped by Shawn Eppel, Gene Moore.

Shawn Eppel at Mini of Loveland was incredibly helpful from start to finish. We test drove every single model in order to decide which one we wanted -- and then he meticulously walked us through the ordering process to special order exactly the configuration we chose. Then we changed our mind about a couple of options right after the order was placed and he was happy to take care of it. He kept us updated as the vehicle was manufactured and shipped, and was very flexible about our crazy schedules as we had to make plans to pick it up from a distance (we live in Cheyenne). They did a great reveal for us, removing the cover with a flourish, and then spent a TON of time with us explaining all the complicated options, etc. we had selected. We brought our own financing, and though we were offered lots of aftermarket options, it was not a hard sell when we chose to decline them. So the process was quick and painless, and we were out the door with a nice little parting gift. Great experience all around! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

MINI of Loveland is quite lovely!

By Snowflake on 5/16/2019 at 2:29 AM. Helped by T, CJ, Scott.

I was in the market to trade in my car. T suggested a lovely 2019 hardtop on the lot and i fell in love with it as soon as i sat in the car! I didn't feel any pressure to purchase right away, so a couple days later i was back for a second test drive and decided to go for it! Scott was very friendly as he was evaluating my car for trade in and CJ was wonderful at explaining all the financial things. Overall it felt like a family as everyone worked together and i drove away happy in my new 2019 Hardtop. Erin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My buying experience at Mini of Loveland was 5 Stars!

By Tate on 5/16/2019 at 2:10 AM. Helped by “T”, Scott and CJ.

I seen an Ford F-250 on their lot that caught my eye. I asked if I could look at it and test drive it. Within 5 minutes I was out on a test drive. I returned to Mini of Loveland and there was no pressure on me purchasing the vehicle what so ever. I stated I wanted to purchase the vehicle and had my deal set in less than a half hour. It was late on Saturday evening and I picked my truck up on Monday. The truck was immaculately detailed and the tank topped off. Overall I would say I was in the dealership around an hour to get my deal set and my paperwork signed. I don’t know how many experiences I’ve had at a car dealership that went so smoothly and quickly. Thank you “T”, Scott and CJ for your professionalism and mannerisms, it was greatly appreciated and my business will be back again. Tate Taggart

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service is a joke

By Shay on 5/14/2019 at 5:52 PM. Helped by Service techs.

Really thought I was a valued customer. Bought my new Mini cooper there. 3 rd oil change, turned into a 6hr wait for uncompleted work. Not doing what I asked even when I'm paying for it, and to top off my visit service personal smoked in my car. I just had a new car seat installed now smells like cigarettes. Had to take my car to a professional cleaner. Really disgusted with this, I would rather pay for the oil changes in my new car to someone else who wont at least smoke in my car.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By boonwd on 5/8/2019 at 7:14 PM. Helped by Shawn, Gene, service counter.

i had searched the country over with TrueCar looking for a low mileage 2018 Mini Countryman All4 S 2L with a manual transmission. they are few and far between. i finally found the perfect fit at Mini of Loveland and clicked the "buy" button. i live in KY, so instead of paying the $950 transport fee, the wife and i decided to fly out on SWA (on points) and drove it back over last weekend. the crew there at Mini are excellent and VERY friendly. the paperwork was all done before we arrived and the car was all covered and wrapped like a present waiting for us. Shawn handed us the keys and Gene gave us a technology tour and we were off. we couldn't be happier with the whole transaction!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely Pleased

By Daksaun on 5/3/2019 at 10:51 PM. Helped by Dante, CJ.

After having countless bad experiences with car dealerships, Mini of Loveland has definitely restored my faith. Both CJ and Dante were extremely helpful in the car buying process. I would definitely recommend this dealership if you’re looking for your next car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, too fast!

By Henryclimber on 5/1/2019 at 11:55 PM. Helped by Sara Martínez/Chad Miller.

I had my car serviced after the airbag/seatbelt malfunctioned due to faulty wiring while my engine was nos operating well 100% of the time. Problems fixed... and I wish they wouldn’t have been so fast to service my car because I was getting used to their sweet loaner!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience at mini of loveland

By Ld on 5/1/2019 at 7:58 PM. Helped by Shawn.

Shawn was the best. Showing many cars. Working carefully with us through a few changes. Shawn was so helpful in this process. I am completely pleased with mini of Loveland.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

A Pleasant Car Buying Experience

By turbo_engineer on 4/30/2019 at 2:23 AM. Helped by T, Bo, and CJ.

We went to Mini of Loveland looking for a Mini Convertible. This would be our third convertible but we were not familiar with Minis. "T", our salesperson was very helpful and clearly experienced with Minis. I asked detailed questions about engines, drive train and suspension and all questions were answered to my satisfaction. We drove several different trim levels and chose the vehicle that best suited our needs. At no time did we feel pressured to make a purchase. Everyone we were in contact with were very helpful and knowledgeable about the Mini brand. Once our decision to purchase was made, negations went smoothly and the remaining "paperwork" was processed very quickly. The dealership was very clean and tidy without excessive clutter. We would especially like to thank our salesperson "T" for being so helpful throughout the process.

I would recommend this dealer.