Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Mini service

By Caseyjoe42 on 2/21/2019 at 6:55 PM. Helped by Service department.

Great service, great atmosphere and I would recommend Mini of Nashville to anyone I know or that ask about the dealership. Looking forward to continue service from this dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Mini Owner

By Dankistal on 2/20/2019 at 6:01 PM. Helped by Ray and Cody.

This is the 2nd Mini I’ve purchased from Mini of Nashville in 3 years. My salesman, Ray was wonderful. The store manager, Cody was very patient and did all he could to make sure I was comfortable with my purchase. I will be back there when I’m ready for #3.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd Mini Cooper purchase

By Mini4Jan on 2/16/2019 at 1:22 PM. Helped by Tyler.

I gave this dealership 5 stars because I have had nothing but good experiences over the past 5 years. The Sales Representatives are friendly, helpful, and by no means pushy or fast talkers. I always felt at ease during the purchasing process. I've had all my serving done at the dealership and again, top notch. Tyler helped me purchase my second mini, thank you Tyler! He was very professional and made sure the process went smoothly. After each purchase, I left Mini of Nashville with a big smile on my face. Not only because I left with my hands on the wheel of the best little car made, but knowing that Mini of Nashville would be there should any questions or problems arise. Thank you Mini of Nashville for all you do!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific

By Minnow59 on 2/15/2019 at 12:53 PM. Helped by Carlos.

Great service and timely updates. Pleasant to deal with. Nice loaner during the repair period. Clean spacious newish dealership location. I will definitely use them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unforgettable Surprise

By DYNAWALKER on 2/14/2019 at 2:17 AM. Helped by Shawn, Cody, and Michael.

Can’t speak enough for the dealership and the staff. First off, the selection of cars and expertise on the brand was impressive. Thought that they provided a great deal on the car that I was looking for as well as insight on the additional packages. Very impressed with that level of support. With regards to the personal side, they setup an unforgettable experience to help surprise my wife with the car of her dreams. Her name on the car, large bow on the hood, and the staff there to support made it great. Thank you all for the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By IamAParis on 2/12/2019 at 7:03 PM. Helped by Tyler, Mike, Cody.

This is the second Mini I have purchased from Mini of Nashville. I had the opportunity to work with Tyler to find my next Mini . He did a great job finding the car I wanted and being sure the entire process was smooth. Everyone I met during the experience was upbeat, professional, and made me love my Mini even more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience

By T on 2/11/2019 at 10:21 PM. Helped by Shawn Harris.

I went into mini of Nashville only to look and learn about the brand. I was introduced to Shawn who was so incredible and knew what he was talking about. He listened to my wants and my concerns and showed me cars based on that. 4 hours later I drove home my mini.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great atmosphere, great team, easy process

By Keith on 2/4/2019 at 11:44 PM. Helped by Andrei, Cody, Michael.

The store atmosphere is really good, great lounge with water and coffee. Sales team spent the time and work with their fellow dealerships to find and bring the cars for test drives to the dealer without compromise. Thanks to Andrei, Cody, and Michael!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good service, comfortable waiting area

By Leanore on 2/4/2019 at 10:58 PM. Helped by Carlos.

I like the Nashville Mini dealership. I think that my Mini has been well cared for by them. My Mini will celebrate its tenth birthday this spring, and my visits are limited to annual check-ups. The service people are very helpful, explaining things as necessary so I can make the right decisions on optional services. The waiting area is very comfortable. HOWEVER. I have one minor complaint. The very fancy coffee machine had a great variety of coffees, but NO DECAF! It is apparently available to the MINI office, but simply had not been ordered. Why not?!!! A more major complaint is that I hate having to drive to Brentwood for service. One reason I bought a Mini was that the service was near the Green Hills area where I live. I wish some accommodation could be made so that Minis could be serviced at the old location where BMWs are still sold and serviced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loving my new Countryman!

By Songman on 2/4/2019 at 6:50 PM. Helped by Shawn Harris, Cody Sumner.

After my Clubman was totaled, I went on the search for a replacement car. I had never owned a Mini before I got the Clubman, and I fell in love with it. I knew I wanted another Mini. So I went to Mini of Nashville and took a look around. I met Shawn Harris that day and told him what I was looking for. Even though I was waiting for my insurance to settle the claim, Shawn always stayed in touch and offered to send me emails with vehicles similar to what I was looking for. On the day my insurance settled, I called Shawn about a Countryman they had. I was able to get a financing approval online, and since I didn't have a vehicle, Shawn drove the Countryman I was buying to my house to pick me up. Driving back to the dealership was my test drive. It was a great experience. I had my new Mini that afternoon, and everyone at the dealership went out of their way to make it a great experience. And now I am loving my Countryman!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior in every way

By BoLe on 2/4/2019 at 12:00 AM. Helped by Tyler, Mike, Dave, Cody.

Our new Countryman is fabulous. It is well made, ergonomic, comfortable, roomy, luxurious and great looking! Mini of Nashville, the dealership, is even more fabulous. Not only are they knowledgeable about their autos, they are open, honest, compassionate and endlessly patient. We are enormously grateful to Dave , Mike, Cody and, of course, our go-to guy, Tyler. Thanks for making it happen for us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No better Experience

By Coopah on 2/1/2019 at 9:47 PM. Helped by Shawn Harris.

I highly recommended visiting Mini Of Nashville. My experience in buying my second mini, was great. Shawn Harris was my sales consultant and as always Non pressure and very knowledgeable. He made sure I was buying what was right for me, he followed up a few times after I purchased. No better experience in my opinion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great team!

By Cooper's Garage on 1/28/2019 at 10:56 PM. Helped by Debbie, Carlos, Corey.

Always fast and professional, so glad that we have a great dealer to send any recall, or warranty extension work to. We recommend MINI of Nashville frequently.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mini repairs

By Blenky on 1/21/2019 at 6:13 PM. Helped by Tim.

Team did a great job fixing the issue I had with my mini cooper thanks for the great response to my issue thanks again good job

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service for 2006 mini cooper s convertible

By debfranke on 1/17/2019 at 2:17 AM. Helped by Carlos.

Carlos was my service rep and he was great to work with. Wish there was a dealership closer to Gallatin. My main complaint is the expense of the work on the mini...but I do love my car!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Solid Service

By kashpiano24 on 1/16/2019 at 11:58 PM. Helped by Debbie Burdett and Carlos Tidwell.

The service department at MINI of Nashville is awesome! They've taken excellent care of my Cooper S each time I've brought it in, and they make sure that the work on it is done right. I just wish they weren't so far away. Could we get a MINI of Chattanooga?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCEEDED MY EXPECTATIONS!

By Shalyn on 1/16/2019 at 2:09 AM. Helped by Tyler Lafler, Michael, David, Cody.

I had the best experience I've EVER had purchasing a new car! Tyler and the entire team truly made my dreams come true! Thrilled to be a part of the MINI family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine service made pleasant

By AngieFox on 1/9/2019 at 8:41 PM. Helped by Carlos.

Easy to schedule, knowledgeable staff, fast friendly service. I scheduled the appointment via the chat feature on the dealership website. They send a reminder text, which can be helpful. The check in process is fast, they call if there are any questions or issues. The vehicle was ready in time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding experience!!!

By Halliem88 on 1/4/2019 at 8:10 PM. Helped by Tyler Lafler, Mike Mayo.

I had an absolutely amazing experience purchasing my new MINI!!! Tyler Lafler was outstanding and made buying a car super easy!!! This has been the best experience I have ever had purchasing a vehicle and I can’t say enough great things about Tyler!!! This is the way car buying should be!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and trustworthy!

By KC98 on 1/4/2019 at 6:57 PM. Helped by Carlos checked me in along with a new gentleman. I don’t know the names of the technicians..

Carlos is always so nice and thirough! I always feel I can trust the service work and believe it is top notch! I recommend them:)

I would recommend this dealer.