Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.3  
Price
4.4  
Quality of Work
4.3  
Service
3  

Dealer Reviews

Show:  

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
3   Quality of Work

Excellent experience

By Jeep2018 on 5/3/2019 at 2:14 AM.

Fast service, friendly staff, They weren’t the cheapest but they were friendly and quick.. Not pushy.. Delilah was extremely friendly and easy to work with

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service Department

By sp2019 on 4/29/2019 at 6:21 PM. Helped by Make in service department middle person on service desk.

I had a service appointment for two of my vehicles that I waited weeks for, when I showed up I was told they don't take coupons even when the mopar website states they participate. I was told they don't know why it's still comes up and they wouldn't honor it. Poor customer service last time I'll be coming to this dealership for service. The service advisor didn't even care and I was told that "my keys were in my car" since I didn't want to pay their expensive prices without the coupon

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome

By Maria on 4/18/2019 at 2:48 AM.

Didn’t even take long to get approved very happy everything was smooth loved how our sale rep took the time to explain our truck awsome job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership ever!

By Jen021387! on 4/17/2019 at 4:15 AM. Helped by Derrick Hoskins.

I have bought two cars/trucks from this dealership and everything has been absolutely wonderful. The customer service and salesmanship is more than worth every minute spent at a place that doesn’t give you the time of day. MY DODGE gives you the respect and timeliness that your deserve and you shouldn’t go anywhere besides them! I will never buy another vehicle anywhere else!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience overall!

By msnora on 4/16/2019 at 11:25 PM.

I had an excellent experience with Delilah at MY Jeep. She was patient, professional, friendly, and easy going. I felt no pressure to buy the car that I had looked at, which made me feel comfortable enough to come to the decision to buy it on my own. She did a great job of making the experience painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience & Great Team - Highly Recommend

By Michael D on 2/26/2019 at 10:56 PM. Helped by Markeith Powell, Jonas Perrodin.

From start to finish this was a great experience. Markeith Powell went above and beyond making sure we got the right vehicle for the right price, working late and getting things done quick and professionally. I HIGHLY, HIGHLY recommend him. Delilah Kasting also helped us when Markeith was out one day, and she was extremely friendly and professional and helped us get out the door with the new Jeep. I highly recommend her as well. Jonas in finance was also fantastic to work with, describing everything clearly and concisely. In all, I highly recommend MY Jeep Chrysler Dodge Ram. The whole staff is excellent, especially those listed above. Not only are they extremely professional, but they're also a fun and easygoing group to be around during some of the downtime. - Michael D

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Car Buying Experience

By Steve C on 12/16/2018 at 8:32 PM.

I drove from Rocklin (3 Hours) based on what I was told about the vehicle, the certified status and the price. I made phone contact near the dealership and was directed to ask for Chef Rick. Great guy, no pushy sales pitch but a thorough explanation of the vehicle I was interested in, an in depth test drive and back to the dealership. I figured here we go with the sales games (based on previous experience with other vehicle purchases at other dealerships) but was presented with the price we talked about with no surprise's. Went in to finance, another good experience with Nelson Montero, also very personable and not rushed but went smoothly through the paperwork and back out to Chef Rick, who escorted us to the vehicle, going through all vehicle systems again and more of our questions and again felt comfortable and not rushed, and also confident knowing it was a Jeep Certified vehicle, Carfax information and previous services. Overall very good experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Outstanding service.

By 4Wheel_low on 1/8/2018 at 4:20 AM. Helped by Armando Aguirre, Jonas Perrodin, Alex in parts.

I have purchased many vehicles over the years and for me not only is what I want is important, the sales and service, especially after purchase, counts as to where my purchase is made. I meet John Guru awhile back and have purchased 6 cars from him and his sales staff during that time. They include 4 Jeeps, 1 van and an import car. He along with his crew makes the purchase experience stress free. No strong tactics just great follow through. His assistant Armando, is a class act. He provided such great service, I literally purchased two of my vehicles based on texts and photos. If your looking for a vehicle, give them a try. If your experience is like mine, you’ll not regret your purchase.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

No clue what customer service is.

By E malone on 12/12/2017 at 5:29 AM. Helped by GM(whatever his name is).

Had car in 3 times for engine light and after 850$ it’s still on and same spark plugs still misfiring,want my money back but Service manager who was supposed to call me back in an hour and GM who’s Voice mail is always full don’t bother,I left multiple messages with receptionist and apparently they all are to busy to bother,terrible customer service.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Determined dealers to find you the car you need

By neesh on 10/4/2017 at 12:50 AM. Helped by Armando, Jonas.

Dealers put their dedication into getting to know you and also getting you into a car that suits your needs. I'm grateful for them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Department Crew !!!!

By MelRon17 on 8/2/2017 at 10:56 PM.

We had to take our 2017 Jeep Renegade in for service on 7 different occasions. But, each and every time, Miguel, Levi and Doyle took great care of us ! They got to know us by our first names, and we all joked about our Jeep Renegade being possessed ! Unfortunately, it turned out to be a lemon 🍋! But, they knew we weren't crazy saying what we we're saying about this Jeep 🚙! Chrysler FCA & STAR could use these guys on their team !! The all acted like true professionals each and every single visit ! And all deserve a promotion and raise at the very least. We look forward to seeing them in the future, when we have regular service trips to the dealership !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 Star Team and Service !

By MelRon17 on 8/1/2017 at 5:46 AM. Helped by Armondo Gutierrez.

To buy a new Jeep vehicle after we had a huge problem with our first Jeep Renegade purchase that was a lemon. And so, with that , we've had to deal with every single department from this dealership. And John "Guru" Pena, General Manager was amazing. Armondo, Delilah and John the Sales Team members , have all been awesome! Then there's the Service Team, Doyle, Levi & Miguel all at the top of their game ! Every single experience we've had with this dealership, has been nothing but the very best ! A true 5 Star Company, that treats you like your the most important person they are dealing with ! The Chrysler FCA could take a lesson on how to treat your consumers with courtesy and respect, from this entire company ! I could go on and on about just how much they did for me and my soon to be wife , but, I think that what I said is more than enough to show just how grateful we are to them all!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Nothing is an issue at this place

By Berkut10R on 4/1/2017 at 12:03 AM. Helped by Don't remember that brilliant person's name.

Took my '16 Ram to get my engine looked at due to a ridiculous tick that getting louder and louder, was told that it is ok. All this was diagnosed by a service counter person without consulting a mechanic. PS. That tick is not a "hemi tick", this is not my first Ram.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ag and Ranch folks, "MY" is the place to buy!

By Bcadigan on 3/20/2017 at 4:18 AM.

Delilah was the best sales associate I have ever worked with. She's a straight shooter and doesn't give you the go around or typical "car salesman pitch". She was very easy to work with, and she guided me through every step as it was my first time buying a brand new vehicle off of the lot. She knew my needs and what I didn't want or need. I needed a diesel for all the livestock hauling I do, and I needed it to be an 8ft bed and be 4wd. I ended up with a 2017 Ram 3500 and I absouluetly love it. It gets great fuel mileage, especially for being a 1 ton Dually. The 4wd is great, and it's a floor shifter which I find more reliable. It's nice to be able to wake up every morning knowing I have a reliable vehicle to get me to and from wherever I may need to go. If you're looking for an honest and caring sales person to work with, then go with Delilah!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Marilyn on 3/20/2017 at 3:10 AM.

Our first experience was so easy and enjoyable that we came back 8 months later for our second vehicle. Delilah made it fun, fast and very stress free. We would recommend MY Dealership to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall great easy going experience, hassle free!

By Alexibc1 on 3/19/2017 at 7:52 PM.

Delilah assisted us with ordering a new Colorado diesel, she was quick to explain all the options and go over each option in detail, making sure nothing was forgotten and that the truck showing up would be the exact truck we had pictured! When the truck arrived Delilah was quick to finish up the final touches by taking the truck to a few local shops and with in two days our truck was ready for us! I would definitely recommend Delian to friend and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Jasonlefler on 3/19/2017 at 6:38 PM.

My wife and I have bought two vehicles from Delilah. She made it fun and took the stress out of it, unlike most car dealerships they made us feel like family. The My Dealership will be the only dealership I will go to. Highly recommended on all levels.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By kashish on 3/13/2017 at 2:39 AM. Helped by Cooper.

I am very impressed with outstanding customer service. 3-11-17 I bought Kia Cadenza and Mr. Bruce White helped us with great sense of humor and humble way. The whole car purchase experience was so peaceful and easy. I was looking to buy the since last year December and visit many dealers and the experience was so mad, as if the dealer was mounting gun on my head. But My experience at My Jeep (salinas) dealer was out of the world and there awesome customer service is just too awesome. I will come back for another car purchase and especially from Bruce White. Even Mr. Cooper was so humble on the phone too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joyful moment!!!

By pele7193 on 3/12/2017 at 4:08 AM.

Very enjoyable moments working with Delilah!!!! Highly recommend her service!!!!! THANK YOU SO MUCH!!! She made it so much easier and confortable for our experience..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Love my new Trailhawk!

By Jabonanfant on 3/6/2017 at 11:11 PM. Helped by John sercia and Armando.

Delilah was great! Very knowledgeable..everyone made my experience great! Will definitely buy my next vehicle with them again and refer them to everyone I know 😁

I would recommend this dealer.