Dealer 2-Year Rating

Overall Rating

3.5 / 5
Customer Service
3.6  
Friendliness
3.8  
Overall Experience
3.4  
Price
3.6  
Quality of Work
3.6  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Truck purchase.

By D C of Tomball on 11/23/2017 at 1:37 AM. Helped by Thomas Pina & Issacc Rendon.

I was pleasantly surprised at the no pressure experience at your dealership. The price was fair and competitive on the vehicle that I wanted. Everyone was courteous and went out of their way to treat me like a customer. My sales person Thomas Pina took care of business quickly and professionally. I own a business and know what good customer service should be. Very pleased with the experience at Mac Haik Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Rozzo on 11/19/2017 at 1:25 PM. Helped by Victor Cruz.

Victor Cruz did a great job taking care of us. He listened to our requests and did the best he could making sure we left happy.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Poor service after the sale.

By Kharzi on 11/15/2017 at 1:50 PM. Helped by Josh Potts.

I bought a Corvette Stingray from Mac Haik and it was delivered to me with 1/8 of a tank of gas, non-functional washer system (also completely out of fluid) and a cracked fuel pump. It promptly cracked the windshield once it was parked in the sun. I contacted my salesman who was rude and dismissive of my concerns . Car was towed back to dealer for repairs after ONE day. It was returned to me and was dirty interior- stain on seat and had a service warning about the theft sensor. After further run around an d another service week, I took my car to Frede Chevrolet who fixed every issue and cared about my experience. I spoke to the GM of Haik, who informed me that no one ever wins Lemon Lawsuits and that I shouldn't even try. If I have another issue, I will have to sue. Nice to spend $75,000 and get crappy service. The GM did offer to pay one car payment in reference to my terrible experience.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT SERVICE!

By SJH of Cypress on 11/11/2017 at 8:02 PM. Helped by Tony McPhail.

Tony, our service rep, is always willing to help and tries to get us serviced as quickly as possible. Dropping off and picking up the car is hassle free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Faboulious quick setvice

By Jeanette Powell on 11/3/2017 at 2:08 PM. Helped by Chris Haden.

The service department are very friendly and the wait time was very short The salespeople help you get in and he out in a very timely manner.If anyone is looking for a new car ask for Paul Doses he was very knowledgeable about the products Cheverolt sales. Awesome

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wow what a change

By gordon on 10/31/2017 at 2:06 PM. Helped by none.

Wow is the word that expresses my recent experience. I hadn't been to the Quick Service Dept in years- the remodeling was also quite pleasant. The customer service, expertise, professionalism of the staff that I had contact with was outstanding. The low point was the long wait (1 1/2 hrs from 7:30 am to 9 am) for oil change and car wash. My past experience with this dept was when they had the 30 minute service for the same work. It is a disconnect for me that the wait time is so long and would deter me from returning unless I made prior arrangements to adapt to the wait.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and great experience

By Trisha James on 10/25/2017 at 4:32 PM. Helped by Mickeal Henry.

Mickeal Henry made my experience very easy with no hassles. It was a pleasure working with him as he is very knowledgeable about the vehicles that were shown. He was very patient and took into consideration the amenities of the vehicle I was looking for which in return made my final decision a breeze. Finally, a salesman that LISTENS!! Will definitely recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience

By Deborah42 on 10/17/2017 at 1:31 AM. Helped by Brandon Johnson is friendly and polite. He treated me respectfully and was a joy to work with.i will be referring friends looking to buy a new car to him..

Everyone was pleasant. I was treated with respect by the sale staff and financial people. I would definitely recommend Mac Haik to anyone buying a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable and professional!!

By Kkc on 8/30/2017 at 11:40 AM. Helped by Robert Wolf.

I bought a Silverado 1500 2017 High Country on August 18, 2017 on a Friday afternoon. Mr. Robert Wolf the sales associate was very professional. The sales experience was very enjoyable with him. You should hire more people like him in your organization. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealer!

By Jrod575 on 8/24/2017 at 10:37 PM. Helped by Paul Dodd.

My wife and I purchased a 2017 Chevy Colorado last week. The process relly began weeks before. Looking on AutoTrader every couple of days to compare different types of mid-size trucks, dfferent trims, different price ranges. MacHaik was always near the top of our searches. I decided to inquire about a listing with MacHaik, and Paul Dodd responded quickly. He took time to explain everything clearly. Without him, I dont think a transaction would've happened. Because we were so well prepared, we were in and out after out 2.5 hours. Quick and easy, unlike the over 5 hours we spent on my wife's Nissan Rogue from Tom Pecock last year. Love my Colorado, and will keep MacHaik in mind for future purchases!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prefessional and dedicated

By Gyda on 8/18/2017 at 10:34 AM. Helped by Kayla Mitchell, Russel Casteel and a young man at the express center who's name I don't have here..

MacHaik takes care of both our Suburban (97480 miles) and our Silverado (163800 miles). They are always professional. We get needed repairs done, they find worn our parts and tires are replaced at lowest price in the market.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By VANESSA Y OWENS on 8/15/2017 at 11:11 PM. Helped by Chris Hayden.

I took my car in for an oil change the first Saturday of the month. The service was fast. I was in/out and had the rest of my morning to run errands.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Max is the bomb!

By WShort on 6/9/2017 at 11:59 PM. Helped by Max . I believe last name is dao. Internet sales.

Delivered the Tahoe in every way possible. Couldn't ask for more. Knew the product well and was available for questions/ things after purchase. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless they will work with you not hassle you !

By Robtw on 6/9/2017 at 11:20 PM. Helped by See above.

We now have a new stingray We wanna thank all the people at Mac Haik Chevrolet who were instrumental in making and closing this deal as painless as possible, again thank you, Kelly, Paul, Max, Josh, and Moe who sealed the deal....We would highly recommend this crew from Mac Haik if you wanna up grade your vehicle!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Mak Haik chevy exceeded my expectations

By Daisy Davis on 6/1/2017 at 11:59 PM. Helped by Horace Manuel.

They exceeded my expectations and helped me transition into my new chevy truck. I would highly recommend Mak Haik to anyone looking for a great deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By David on 5/23/2017 at 8:47 PM. Helped by Victor Cruz.

Victor Cruz was very professional and knowledgeable. He had me in and out with in one hour......wow! Great experience. I recommend Victor Cruz at Mac Haik Chevrolet

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Beth B on 5/23/2017 at 2:41 PM. Helped by Byron.

Byron was my sales person and he was very personable and fun to work with. I would recommend Mac Haik and Byron to anyone looking for a used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super easy

By David Z on 5/22/2017 at 10:52 PM. Helped by Walter Martinez.

Mac Haik Chevy and Walter made my car buying experience one of a kind! I am super happy with my new Tahoe! I would gladly refer my friends here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my car

By Cruzeman on 5/23/2017 at 2:18 AM. Helped by Max.

I love my new Chevy Cruze. I was looking at fords and chevys, but I liked the way this one drove better. I ended up getting a demo one and it was a really good price!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfection

By Ttran1993 on 5/22/2017 at 9:42 PM. Helped by Max Dao.

Max is great to work with! Awesome service! He's very knowledgable about his work and provide an outstanding service! I would recommend Max Dao in the future to all my friends!

I would recommend this dealer.