Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience.

By Matt on 3/19/2018 at 1:17 PM. Helped by Sheila Moore.

Got a hold of the dealership thru an internet inquiry on their website. Bought a new 2017 Ram Ecodiesel from Sheila Moore. She went out of her way to help me and quote me costs etc on accessories and the truck. She gave me a great deal. (Even beat a Deal from Peel)! Highly recommend Mac Lang and will go back to them for future purchases. Service did a good job on setting up the truck. But can't comment much further due to distance I live from Mac Lang and won't be going their for warranty work or regular maintenance.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great dealership, Everyone was so kind and helpful!

By SoccerMom;) on 4/9/2017 at 11:01 AM. Helped by Sheila.

Great dealership, everyone is so kind and works as a team, Thank you Sheila for coming in on your day off and being so patient with us, and helping us find the one we loved!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Billy ram

By Billy ram on 1/22/2016 at 12:49 PM. Helped by Jason, Shelley.

This team is so in tune they make everybody feel like a rockstar with an appointment without an appointment Shelley is great on deck at all times purchasing a vehicle with Jason is made easy The boys down there in the body shop take Caria and anytime you're getting work done and you need to get someplace will give you a loaner or drop you off and take it personally you don't get that anywhere else

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Made things right

By ljean on 7/22/2015 at 1:40 AM. Helped by Mark, Jason, Pat.

Second time purchasing a new vehicle from this dealership even though it's over an hour from where I live. First time they went over and beyond and the second time there was a miscommunication and the manager fixed it up and exchanged vehicles for me within 48 hrs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional, friendly and go the extra mile.

By brian on 5/13/2015 at 7:40 PM. Helped by Shelly,Vern, and Mark.

I purchased a used truck over a year ago, the sales team went out of there way to make the deal go through, I did nothing but sign on the doted line. When I picked up my new to me truck the selling price was lower than advertised and I DID NOT barter with them. I have had my maintenance done with them over the past year and they have found a few minor thing that needed attention and repaired them under warrantee that had been tranfered to me from the previous owner. This past weekend I was in Toronto when my vehicle started to run a little rough and was broken into while parked in a underground public parking lot. They gained entry by way of smashing in the passenger side rear door window. I returned home and gave them a call on Monday morning at 8;05 am and explained to them the rough running and my window dilemma. The service reception told me to bring it down. I showed up at about 9am and by 10 am the truck was running smoothly again and the body shop had the window ordered. I had my truck back the next day ready to hit the road again. No charge for the rough running and very reasonable for the window. They also lent me there loaner vehicle for the night at no expense to me except gas, which I would have had to pay for anyway. MY HATS OF TO THE WHOLE MACLANG TEAM AND I WOULD RECOMMENED THEM TO ANYONE WHO IS SEAKING A DEALERSHIP TO BUY A VEHICLE WERE CUSTOMER SATIFACTION MEANS SOMETHING.

I would recommend this dealer.