Dealer 2-Year Rating

Overall Rating

3.5 / 5
Customer Service
4  
Friendliness
4  
Overall Experience
3.4  
Price
4  
Quality of Work
4.5  
Service
1.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place To Shop For Vehicle

By RL2017 on 11/3/2017 at 9:43 AM. Helped by Kelley Knox,Keegan McAvoy.

Started on Internet texted Dealership. Kelley Replied right away,and she was extremely helpful in answering all questions about truck. Made the Deal met all the various people in all departments. Everyone is ready to Help with any questions you have. Great Experience

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Charged double what was quoted

By Not Happy on 5/11/2017 at 1:39 AM. Helped by James Wright.

Dropped our truck off to find out why the air conditioner wasn't working. They called and told us it just needed charging. When asked what the cost would be, we were quoted $350. I felt that was too much but my husband said to go ahead. When he went to pick up the vehicle the actual bill was $677! When asked why it was such a price difference, we were told there were extra charges. When a bill is double what you quote, I feel the right thing to do would be sure the customer wants to pay that to get it done! We have been great supporters of Mainline, all three of our vehicle are from Mainline, when our son needed a vehicle we took him to Mainline, we also bought a trailer from there. We will NOT be back!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome place to shop for a vehicle

By Rigz12 on 4/28/2017 at 5:40 PM. Helped by Derek Leblanc.

I had an awesome experience shopping for my new truck. Derek Leblanc and his team treated me like gold and gave me a heck of a deal! I will be back! Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommended Dealer

By Sid428 on 1/24/2017 at 5:01 AM. Helped by Dana, Kelley.

My best experience so far, they are highly efficient and to the business. I could purchase a brand new vehicle at almost half the price and at very low interest!! Well worth of time and money.. Thank you Kelley(Internet Sales Manager) and Dana(Financial Manager) u guys r the best😀

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Shocked at our experience at Mainline Chrysler

By MR497 on 1/19/2016 at 7:38 PM.

We drove out from Saskatoon to look at the Jeep Grand Cherokee on Jan 6/16. Mike helped us and we were pretty much decided we would get one. Mike came up with a price which sounded good and was to include a CNH Employee Discount. We were asked to call them by 6:00pm that day. On our way back home, we decided to stop in at Auto Clearing to check their prices and within 5 min were offered a price $7500 cheaper (they were completely unaware of our pending deal with Rosetown), so by 5:45pm we called our salesman, Mike. He promised to check with his sales manager & call back the next morning. He called us next day with a matching price & we told him we were happy with that (even though the trade in price had now dropped from $6500 the previous day to $3500(apparently the guy that wanted it Wed didn't want it Thurs morning)! We were driving when the call came so we parked and called Mike back with our deposit and arranged to come to Rosetown after 3;00pm at which time the vehicle would be ready! A short time later the general manager called us to say another couple was in and wanted to test drive the same vehicle so my husband told him we had already made the deposit and were coming that afternoon to pick it up - we were baffled by the call!! Keegan said he'd call us back shortly but after 2 hrs. and us needing to make the 1 1/2 hr drive, we decided to call him. That was when he told us he had sold it to the other couple ...... UNBELIEVABLE!!! We were in a restaurant at the time and my daughter & I clearly heard the conversation - he spoke in a rude and demeaning tone and his reason was that those customers had been there and we weren't. I called Mike immediately to see if this was for real, and he was sick about it & frantically trying to find us another vehicle! Our Son (who purchased 2 new trucks from them in 2015) called Keegan for an explanation and was told we had been asked for a deposit the day before so they would hold it for 24 hrs. and we had declined! That was a lie - it wasn't even offered to us! Needless to say, the employees at CNH are being made aware of this and our son already moved to Auto clearing for service! It was a very disappointing experience but we are now the Happy Owners of a Jeep Grand Cherokee, thanks to the awesome staff at Auto Clearing, Saskatoon! We will drive out to Rosetown with a thank-you gift for Mike Kidd for his effort!! He did his best!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2015 Dodge Journey

By Cara on 8/31/2015 at 3:39 AM.

I first emailed the dealership looking for a Dodge Journey they had advertised. I soon after received a call from Mike Kidd and he asked me what type of vehicle I'd like. I figured I only could afford used but Mike explained that I could get brand new for what I wanted to pay! I came out as soon as I could and Mike stayed late. I came back the next day to sign the papers. Unbelievable service from Mike who went above and beyond to make me happy and also great service from Derek who dealt with the finances. I've already highly recommend the dealership!!! Will definitely be going back!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck purchase

By Al&Lorey on 8/14/2015 at 3:01 AM.

We were very impressed with the excellent customer service we received from Stephanie. Everyone at the dealership was very helpful and friendly. We got an excellent trade in price and were very happy with the deal and purchased our new truck. We waited for it to be cleaned up before we drove it home and Stephanie also took the time to explain the electronics and how everything worked from pairing phones to the navigation system before we left.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new truck purchase

By Makayla&Chris on 7/20/2015 at 11:30 PM.

Excellent customer service. Warm & friendly customer / dealership relationship. Super helpful and very informative & knowledgeable. The whole experience with those involved, and the dealership...they seemed to go that extra step to ensure things were correct and that this is what we wanted, not what they could sell us or what they had on the lot at that time. Even the receptionist at the front seemed to ensure that we were comfortable and if any of the staff we were working with was busy at the time she made sure we knew what was going on and why there was any sort of a delay. Our team consisted of Keegan McAvoy,Mike Kidd, Dana Gerow and Candice at the front desk. What a team! Way to go guys (all of you) you were wonderful, and a pleasure to do business with. Thank you from Makayla & Chris Christopherson

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Vehicle Purchase

By Dave & Barb on 7/17/2015 at 10:23 PM.

We were very impressed with our salesman. He took time to look after us when he was extremely busy. There was no pressure to buy and after our purchase he was willing to answer any questions that we had. The vehicle when we went to pick it up was clean and ready to go when they said it would be.

I would recommend this dealer.

Overall Rating

2.5  

1   Customer Service
3   Friendliness
3   Overall Experience
3   Quality of Work

Worst customer service ever on the "sales end"

By dodge15 on 7/15/2015 at 2:12 PM.

Sales guy was pretty useless, showed none of the features of truck, was a Friday told to come back Monday, Never got truck till tue

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Sevice .

By Jeepso on 7/13/2015 at 8:00 PM.

Stephanie was a very great girl to help us pick our Jeep.She was lots of fun.and all round Great sales Lady..Will deal with her again. Nola and Darryl Norrish

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Kternes on 7/5/2015 at 7:46 AM.

This dealership has the best customer service I have ever seen at a dealship. I would recommend mainline to anyone in the market for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service, and excellent people!

By Colin Schneider on 6/26/2015 at 3:10 AM.

I have personally done bussiness several times with Bob Bodnarchuk, and will continue to support him and his team for many more years! Thanks for the excellent service!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the truck

By Retired on 6/20/2015 at 3:53 PM.

We would recommend this dealership. The staff were courteous, respectful and helpful. The stock selection was good and the price was where we thought it should be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Used Vehicle - Awesome Customer Service!!!

By DolphinLover on 6/5/2015 at 7:38 PM.

I would definitely recommend the drive to Mainline Chrysler and if you are looking to receive awesome customer service deal with Matt Choumont. Matt had exactly the used vehicle I was looking for and made the purchase of my "new to me" vehicle very easy. Not only was he friendly, he was very knowledgeable about the vehicle I was purchasing. I also dealt with Derek LeBlanc and my experience with him was much the same. Both Matt and Derek made this a very pleasant purchasing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy Purchasers

By happyj on 6/3/2015 at 1:32 AM.

We would highly recommend this dealership to anyone looking for a vehicle. We were treated royally by both Stephanie and Dana. A very pleasant purchase experience. Everyone was very pleasant, knowledgeable and helpful.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Dodge Truck

By blackjack on 5/30/2015 at 2:42 PM.

I would recommend this dealership to anyone looking for a vehicle. Stephanie and Derek were very knowledgeable ,answered all my questions and I was very happy with the whole experience.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Very happy with the END result

By anna652 on 5/22/2015 at 2:42 PM.

At first, the vehicle I was promised was sold to another individual! Obviously, I wasn't very happy so I approached General Manager Bob Bodnarchuk, and he along with Mike Kidd made absolutely sure they were going to fix the issue. I was impressed by Bob's professionalism, and understanding. The very next day, they had another white Jeep Patriot brought in and I went home with it very happy. I would definitely buy another vehicle here, they go above and beyond to make the customer 100% satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a used vehicle

By dansaskatoon on 5/17/2015 at 10:00 PM.

I would definitely recommend this dealership. Stephanie and Keegan were both very helpful and friendly with me. Also there were others who helped me and the entire experience was positive.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Pure Satisfaction

By BrodyVanShortRichard on 5/14/2015 at 10:21 PM.

Great experience! Was in brand new wheels before I knew it! Would buy again. I recommend you see Lee he is by far the best to deal with.

I would recommend this dealer.