Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.3  
Friendliness
4.4  
Overall Experience
4.3  
Price
4.1  
Quality of Work
4.2  
Service
3.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

John Pavunkovic is the Ultimate Sales Guy

By Satisfied Honda Owner on 5/13/2018 at 8:28 PM. Helped by John Pavunkovic.

I have bough cars of John in the past as well as our friends and family. He has always provided a luxury type service and experience. We are now in the midst of finalizing our first BMW. Thanks as always John!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Go see John Pavunkovic

By Happy Customer on 5/13/2018 at 7:56 PM. Helped by John Pavunkovic.

John Pavunkovic has sold our family multiple vehicles. He is honest and trustworthy and has always been there for us. He is not only the ultimate delivery machine as mentioned, he is also a good guy. Everyone is always looking for a contact who they can reccommend and feel comfortable with when buying a car, especially a BMW. John Pavunkovic is that contact. Thanks John as always and look forward to buying more cars off you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Ultimate Service Delivery Machine

By Antonio on 5/12/2018 at 10:40 AM. Helped by John Pavunkovic.

Service levels and professionalism truly worthy of the ultimate driving machine. Being in the service industry for 31 years myself, I can spot service excellence intrinsically and Maranello and it’s staff personify it. I highly recommend you make this the BMW dealer of choice!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A1 service! at its best, go see John now for your BMW!

By add on 5/4/2018 at 6:02 PM. Helped by John Pavunkovic.

John Pavunkovic, is the best in the business!!! He took the time to explain all the innerworkings of the vehicle. Buying a BMW is a mind-boggling experience, with so many options, packages & choices. Making selections was a task. John was able to explain the details and break down the benefits. Its been a long journey to owning a BMW, thanks to John he made it a comfortable ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great product excellent customer service

By Ahmed s540 on 4/25/2018 at 9:57 PM. Helped by John Pavunkovic.

ohn Pavunkovic knowledge ,honesty and dedication to his clients struck me .He walked me smoothly through the whole process .I am getting few of my friends to deal with . I went back to the dealer for some papers not related to him . He came right away helped me with my papers and had a ride with me to explain few features and answer my question .I am very glad I switch brand to BMW , but more I am very happy I know that John will always be there on text , phone or in person to help . I am enjoying my 540 S very much. Still can't wait for my upgrade to deal with John again .Definitely recommend him Great brand amazing dealer staff and best car expert/salesman ever have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience with John Pav!

By AlliBruces on 4/20/2018 at 8:59 PM. Helped by John Pavunkovic.

There is no one I would rather buy a car from than John Pavunkovic regardless of brand. He is beyond knowledgeable, not just of BMW but of most makes and models. Extremely patient and personable. To top it off, I wouldn’t say he’s low pressure, I would say no pressure. He makes the purchase of a car almost no stress at all. If you’re looking for a BMW or if you are considering a competitor, do yourself a favour and go see John at Maranello.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with John Pavunkovic at Maranello -Michael

By Michael on 4/14/2018 at 1:46 PM. Helped by John Pavunkovic.

John Pavunkovic at Maranello BMW made purchasing my first BMW a great experience from beginning to end. His knowledge and professionalism were immediately captured during our first meeting. John took the time to properly understand what I was looking for and provided recommendations along the way. It was a pleasure dealing with John and I would highly recommend contacting John if you are interested in purchasing a BMW. Thank you John for all your help and I look forward to doing business with you again in the future.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By M A on 3/15/2018 at 7:20 PM. Helped by John Pavunkovic.

I'm a new BMW driver - very pleased with the vehicle's driving experience, quality, tech features and of course styling and performance. It has been a pleasure dealing with Maranello and the exceptional service that John Pavunkovic provided throughout the process is unparalleled. Very impressed and extremely happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy BMW Owner

By Helen Gombita on 3/13/2018 at 11:23 PM. Helped by John Pavunkovic.

Thanks for your help John on my new 330i. I am happy with the car and your service. John even helped me create a BMW account after I picked up the car. Go see John for all you BMW questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Ultimate Experience

By New BMW Customer on 3/9/2018 at 4:02 PM. Helped by John Pavunkovic, Rosemary Costa.

I met John Pavunkovic at the Autoshow and came away impressed. I was in the market and found the right salesman. John was professional, patient and answered all my questions. I went to another dealership to compare and there was no comparison. John is honest, upfront and transparent. I drove 1 hour to visit John and it is worth it. Thanks John for all your help. Look forward to doing business with you again.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience dealing with John Pavunkovic at Maranello

By Bartinto on 3/7/2018 at 3:26 PM. Helped by John Pavunkovic.

I recently leased a new BMW 330xi for my wife.The entire process from start to finish was stress free. John gave me a great price right out of the gate - no muss, no fuss! He even swapped out the snow tires and replaced them with the summer tires from the car I was returning as part of the deal. Very good experience. I’ll definitely be returning to John at Maranello when my car comes off lease in a few months.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Aim for perfection

By Andrew Lam on 3/2/2018 at 5:10 PM. Helped by John Pavunkovic.

All good words used to reflect on this dealership is freely available, you should come to this dealership to experience yourself and verify this dealership is trying hard to "Aim for Perfection"...Just like the BMW driving machine.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest Vehicle Purchase Ever at Maranello BMW

By Ian1eh on 2/23/2018 at 11:17 PM. Helped by Yusuf Haydar, Judy (Customer Service Advisor), Katherine (Admin team).

I was looking for a pre-owned Infinity QX50 with low KM's recently, and I found one in an ad from Maranello BMW. I contacted the dealer, and the Customer Service person (Judy) was SUPER nice, and she offered to take some photos of the car for me, and sent them to me (I live an hour away from them). Judy connected me with Yusuf Haydar, who sells the pre-owned vehicles at Maranello BMW, and this guy was just TOP notch! He made everything so simple for me, and it was a really pleasant experience! The car was exactly as he described, and he made every effort to ensure that I had the proper documentation, and all of the information that I needed. I usually buy my vehicles new, but this experience was the easiest vehicle purchase I have ever made, and I'm old! :) Thanks Yusuf! Cheers Ian

I would recommend this dealer.

Overall Rating

2.8  

4   Customer Service
4   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Regret the purchase I made

By John Riseman on 2/23/2018 at 2:18 AM. Helped by Leo.

My wife and I purchased a vehicle that was sold to us As-is. I should have known better but since it was a BMW dealership selling a used BMW I thought the vehicle should be decent enough for our daughter as her first car. In the Ad they had stated that it was a decent vehicle that was traded into their store and they were offering it at wholesale value which led us believe that we would be getting a good deal. When we took the vehicle for certification Canadian tire quoted us with 6,000 of work needed. If it was just brakes and tires I wouldn’t be writing this negative review, We took it to a second mechanic and still received a 5,300 bill to get it certified obviously plus taxes. The vehicle was found to be leaking oil from multiple places. The service engine light came on with in 30 minutes of driving which possible means someone has reset this light. The sales staff was friendly but I would expect better from bmw then to sell a car with this many issues at a franchise dealership. Next time I’m looking for a used car I would rather visit an independent.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best purchase experience ever; thanks to John Pavunkovic!

By Clare on 2/6/2018 at 10:51 PM. Helped by John Pavunkovic.

I was in the market for a new vehicle and was deciding between Mercedes, Audi, Lexus and BMW. John Pavunkovic at Maranello BMW made the decision easy. He was extremely helpful in providing quotes and his follow up was second to none. There was no back and forth negotiating necessary, John was fair and transparent, making the process painless. He followed up, worked with my schedule and was willing to accommodate my timing with regards to delivery. I would definitely recommend this dealer and John if you're in the market for a new vehicle. This was hands-down the best new car purchase experience I have had (this was my 7th new vehicle purchase). Thank you John and Maranello BMW, keep up the good work!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

DONT service here unless you want to waste your time.

By London L on 1/9/2018 at 1:40 AM. Helped by John Kim.

DONT service here unless you want to waste your time. Worst service experience ever. Dealership told me to bring the car as a booked appointment yet they failed to even look at the car ALL DAY! I booked an appointment a week in advance for an airbag issue. Knowing that sometimes these things can take time I decided to drop off the vehicle in the morning and pick up at night. Giving 7hrs+ to service. The service advisor calls me at 2pm and tells me that they haven't looked at the car yet and that he'll call back. I got NO CALL BACK I called the dealership at 4:30pm at which point I was told that nobody looked at my car, still. You tell me to come for an appointment, I give you the car for all day, and you don't have time to service the car. Pure incompetence. What a JOKE!

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

John Pavunković – Maranello BMW

By Sean on 1/4/2018 at 4:10 AM. Helped by John Pavunkovic.

When I inquired about an m240i during the holidays, John Pavunkovic was able work around my schedule to arrange an appointment in advance, and he even had the demo warming up indoors ahead of time on one of the coldest winter days of the year! His communication though email was both timely and consistent. Despite months of research, I was impressed when John was still able to address some challenging questions and point out additional details I had not previously considered looking into. Overall I was pleased find the experience so accommodating and transparent.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

John Pavunkovic, BMW Salesperson

By Pina on 12/12/2017 at 11:42 AM. Helped by John Pavunkovic, BMW Sales..

John Pavunkovic is a professional! He educated us on the BMW X series. Through this process we decided the X5 was the vehicle for our needs. John was very helpful throughout the sales process. He was in constant communication with us through phone calls, emails and texts. It was a great experience! We are very happy with the purchase we made.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase Experience

By RLG31 on 12/6/2017 at 8:21 PM. Helped by John Pavunkovic.

We just leased a 2018 X3.. We found John Pavunkovic to be very knowledgeable and very professional. He answered all our questions and made the experience very enjoyable. I would recommend John to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

John Pavunkovic Maranello BMW

By FordGuy on 12/1/2017 at 1:56 AM. Helped by John Pavunkovic, Kathy Barrientos.

I have been dealing with John for over 15 years. He has always looked after my family and friends. He is an honest sales person and a nice guy in the car industry. My company just bought an X5 of him and we look forward to referring more business to John. If you are looking for a BMW, you should contact John and look no further. Thanks for your help John.

I would recommend this dealer.