Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Chevy Silverado Custom Trail Boss

By XxDUKExX515 on 5/4/2019 at 12:14 AM. Helped by Austin Thomas.

My wife and I walked in, knowing exactly the truck we were looking for. There are many people that say you shouldn't buy a vehicle in Jacksonville NC because it is a military town and dealerships just try to get over on Marines. My wife and I had the exact opposite experience. Knowing the truck that we wanted, Austin helped search, on a couple different computers until the exact truck I wanted was found. He was very descriptive in explaining all the attributes of the truck as well as the timeline for get to Jacksonville for me to drive home. Very professional, friendly, and help cater to exactly what the customer wants/needs! Austin was one of the best sales personnel I've had the fortune of dealing with in the many different times I've been to many different dealerships through the years. I will recommend this dealership to anyone wanting a bowtie in front of them driving down the road solely on his accolades!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and knowledgable I will recommend everyone.

By Robert Kathy 123 on 4/25/2019 at 2:58 PM. Helped by Kevin in sales.

The dealership staff was great,especially Kevin in sales he was knowledgeable, kind and considerate, made us feel very comfortable at a time we had to make a big decision to purchase. Thank you all for your professional treatment.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great In Sales

By Mach14 on 4/23/2019 at 11:32 PM. Helped by Kort Rampe.

From the time me and my wife got to the dealership we felt welcome, and we’re in good hands. The salesman was Kort Rampe, he was very professional and on point with his knowledge. He went above and beyond to be sure we had everything we needed and wanted. if looking for a vehicle at Marine Chevy be sure to ask for Kort, great guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome crowd to work with

By jamrog1506 on 4/9/2019 at 4:21 PM. Helped by Kevin Bouyer, Paul, Marty.

Marine Chev is an awesome dealership. This was my 5 th new vehicle purchase from Marine. On this particular day I just went in for a service and ended up trading for a newer model Silverado. Sales Kevin Bouyer didn’t give up on me or the sale even though we had some hurdles to cross. The entire Marine Chev team did an excellent job making this returning customer happy once again. This is why I keep my business coming back to Marine Chev

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Colorado

By Rayonre on 4/11/2019 at 11:37 PM. Helped by Josh Greene.

Josh Greene is a fantastic salesman and is the reason I decided to ultimately buy. His patience, knowledge and ability to relay a clear message allowed me to get the best deal possible. I’m happy I have joined the Chevy Family. #givejoshapromotion

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Marine Chevrolet of Jacksonville, NC

By Ariverahorta on 2/23/2019 at 9:07 PM.

We wish to thank the entire team at Marine Chevrolet of Jacksonville, NC for the outstanding service and attention given during our purchase of a used car. Our salesman Patrick was knowledgeable and patient in answering all our questions. He was very thorough in explaining the sales process and in walking us through the paperwork. At no time did he try to push a sale on us. Steve the Manager was very helpful in addressing questions regarding credit and down payment options. Steve the Finance Manager put us very at ease during the financing process, including being very clear when it came to helping us select an extended warranty and GAP insurance coverage. The young lady at the front desk was very kind and helpful. She made sure our granddaughter had popcorn and cartoons to keep her busy while we were working on the purchase. Again, many thanks to you all for the excellent buying experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly staff, treated me well

By cjabbott86 on 2/14/2019 at 7:31 AM. Helped by Patrick Duffy.

Marine Chevrolet keeps a quality inventory and is willing to work to get you into the vehicle you want. I’ve only had my vehicle a few days but so far so good.

I would recommend this dealer.

Overall Rating

2.2  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

The worse experience ever!

By Cargirl on 1/31/2019 at 6:32 PM. Helped by Paul-a (unsure of spelling; Katherine (Kat); Hugo.

I gave this rating because I have never experienced the level of poor service in my life. I attempted to work with the salesperson who wasn't very knowledgeable. I attempted to work with the finance manager who would never return any of my inquiries. I attempted to also reach out to the Manager- Paul-a who hasn't returned my call to date. I guess they are not in the business of selling vehicles.....

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was awesome

By Tstreck94 on 1/11/2019 at 4:37 PM. Helped by Patrick Duffy.

I went in looking for what options I had avaible to me. The sales associate got right to work and didn’t xxxxxxxx me. Left there with a new car not even 2 hours later

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Special Sale person

By Ronnie57 on 1/4/2019 at 4:50 PM. Helped by Patrick Duffy and Hugo.

Patrick Duffy was our sale Rep and he had a lot of passion for his customers.Hecwent the extra mile to keep us happy and satisfied

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service ever. Will always buy our cars from Marine Chev

By Gurganus,russnwanda on 12/29/2018 at 6:01 PM. Helped by Steve in finance / and sales manager.

Robin Knapp was very friendly caring and awesome car salesman! He got the car we were looking for !! Went above and beyond. Will send others to Marine Chevrolet! everyone was very nice ! Will always buy our cars from here! Thank you so much Robin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying my new car

By Khvh87 on 10/13/2018 at 12:12 AM. Helped by N/A.

Mario was super nice and easy to work with!!!! And he had snacks for me when we had to stay late the first time we went in!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great !

By Berh on 9/29/2018 at 10:52 PM. Helped by Alex and Eric.

Alex and Eric were very nice . The whole staff that we dealt with were just great . Friendly and always a smile on their face . We bought the mustang for our 15 year old boy for his birthday . What a great first experience .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had an amazing experience

By Vazo36 on 9/28/2018 at 2:09 PM. Helped by Kevin Boyer, Hugo, Pam.

From the first phone call I made to get information about a vehicle the personal were more than helpful. They helped me find the right vehicle for me and ensured that I received the best deal possible. All the staff that work with me were very helpful and knowledgeable. I had a good experience buying my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good customer service and a great salesman

By Broadus, Roxy on 7/17/2018 at 4:02 PM. Helped by Steven Allan Wall and Burke Gardner.

Steven was so helpful. He explained everything. He helped me set up on star, the radio stations I like and more. I would tell any one I know who would like to buy a new car to check your dealership and see Steven Wall.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Michael Mealey

By Op1996 on 7/10/2018 at 10:00 PM. Helped by Michael Mealey.

Michael Mealey went above and beyond with helping me get exactly what I wanted. He did an outstanding job could not have asked for more.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

xxxx NO

By Justanotherone on 6/21/2018 at 10:23 PM. Helped by all of them.

I will never ever ever ever return here, absolutely awful expierence. they have no kind of respect for customers, the technicians have no clue what they are doing. customer service sucks, takes forever to get car back, and overly priced. what a joke,

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mario was great. He had me in a new truck in 2 and a half hr

By Bengalfanqb1 on 4/9/2018 at 10:39 AM. Helped by Mario.

Everyone is very helpful and takes care of military members. The process was quick and easy, without having to take up your whole day. I give them a 10 out of 10.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Car

By Dek on 4/4/2018 at 10:22 PM. Helped by Kevin Boyer.

Went to Marine Chevrolet Cadillac looking for a reasonable price and got more than i asked for thanks to salesmen Kevin Boyer. Thank you Kevin for great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase new car

By Sthrnbell on 2/8/2018 at 8:29 PM. Helped by Hugo in finance.

From salesman to finance, they were top notch. Courteous, friendly and knowledgeable. Finance worked with us to get the best deal, able to work with trade in and we walked out with a brand new car at a great price.

I would recommend this dealer.