Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service at Mark Miller Toyota

By Beverly L Roeder on 10/19/2017 at 3:18 AM. Helped by Colton Shiflet.

The salesman at Mark Miller Toyota, Matthew Birnbaum, took time to answer all my questions about the 2017 Toyota Tacoma access cab truck, and he even had his manager meet with me to be sure all the options I wanted would be part of the Tacoma truck I was ordering. Matt called me on a regular basis with updates, replied to my text messages, and went the extra mile to be sure I received the vehicle I wanted with all the correct features as soon as possible. Matt was one of the best sales people I have ever dealt with and he provided outstanding customer service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great car buying experience and service

By jetfan1 on 10/19/2017 at 1:22 AM.

We purchased our latest Toyota Camry 2 1/2 years ago. We also purchased our previous Camry from them in 2005. I consider myself a savvy shopper and I was amazed by the deal we got at Mark Miller Toyota. I visited other dealerships and I can tell you that Mark Miller saved me a nice amount of money. Since that time we bring the car in every 6 months for service as well as cleaning and polishing (we purchased the appearance package). The friendliness and professionalism of the staff cannot be beat. I'm already looking forward to my next Toyota purchase and doubt I will shop anywhere else. It's rare you purchase a vehicle and feel 100% positive about the deal. And knowing the professionals at Mark Miller Toyota will be there to take care of my car(s) makes me feel even better. In addition to Ken Shaw/Sales and Brian Payne/Service, I was also helped by Curtis(?) and Stephen Gonzalez this time around. But all the people I've come in contact with over the past 2 1/2 years at Mark Miller have been truly wonderful.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Best Car Buying Experieince of my Life

By TLRoberts60 on 10/4/2017 at 1:12 PM.

I purchased a new Tacoma from Mark Miller Toyota and have to say that it was probably the best car buying experience I have ever had. There was no pressure, just honest, transparency with everything. The vehicle was clean, fully gassed up, ready to go when I arrived. I was in and out within 2 hours, including a complete demonstration of the vehicle equipment. Staff was very friendly, knowledgeable, and every one of them gave me a card and said to call with any issues. I live in Idaho, and would buy from Mark Miller again without hesitation. Thank you for a great experience. T. Roberts

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2009 Subaru purchase

By kameren7 on 9/28/2017 at 9:58 PM.

My credit was great, but my budget and debt ratio was extended. My car had started knocking, and I needed a economical AWD car for my 60 mile commute. The first vehicle Carl suggested was the vehicle I took home after test driving three. Jeff worked with diligence to get me approved, and it wasn't easy! I am very glad to have worked with both gentleman. I recommend this dealership without hesitation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service and care for people .

By Happy rev 4 owner on 9/8/2017 at 10:05 AM.

As soon as he walked into the dealership we were asked if we could be helped ,but not in a high pressure way .The vehicle we wanted was on the lot ; we thought we would have to come back the next day to complete the deal ,but we're able to have the rev 4 in less than one hour .

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Mark Miller Treated Us Right

By Cloie on 9/7/2017 at 8:30 PM.

I bought a 2017 tundra from Mark Miller Toyota and I will go back to them for my next vehicle. The salesman seemed to put in the effort to get us a good deal and was very knowledgeable. We were recommended to come here by a friend and I would definitely tell others to go here. We tried two other dealerships in the area and they didn't compare in price or warranty. This was also the only place we went to that gave us a military rebate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best!

By kenshaw on 9/4/2017 at 10:35 PM.

The best service experience ever. Bruce is awesome. Really know their stuff and always seem to be done right when it's promised. Will never go anywhere else.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Service

By Courtney Hatch on 8/30/2017 at 1:38 AM. Helped by Schyler Jolley.

I work during the day, but they made it super convenient to drop off my car in the evening and pick it up the next day. They even called me on my lunch break to check in with how the service was going. I was extremely impressed by their work.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Positive truck buying experience

By Matt on 8/29/2017 at 6:46 PM.

Buying a vehicle is always stressful, but the people at Mark Miller made it as painless as possible. Negotiating was straightforward, all my questions were answered, and nobody wasted my time. I would definitely recommend them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mark Miller Service...Excellent

By Susan Loamanu on 8/28/2017 at 11:12 PM.

My vehicle is a 2013. I've taken it to Mark Miller Toyota for all my oil changes, etc. I will continue taking my car there for service. My last trip there....I had worked a few hours that morning and was planning to meet my daughter for lunch. I text her that I was stopping for an oil change/tire rotation and may be a little late. I was greeted by friendly service people and went to the lounge area. I had brought a craft to work on. I had barely pulled my craft out and somebody from service was there to tell me that my vehicle was completed. I went to pay and asked for a discount and they threw in a $15 coupon. How is that for going the extra mile? I will continue taking my vehicle there for service and will continue recommending the service there to friends and co-workers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is how to sell cars

By Grogers on 8/24/2017 at 3:46 AM.

After thoroughly researching online the new 2017 4Runner I intended to buy, I approached 2 dealerships in the SLC area. The staff at Mark Miller understood my needs and were happy to help me complete the purchase on my terms. The other dealership would not even give me a price until I would agree to purchase the vehicle at their price on their terms. As I worked with Mark and Spencer, they were respectful of my knowledge of pricing and options and simply found the 4Runner that was exactly what I requested at a price that was lower than the KBB internet price. Jeff in the finance office quickly and respectfully processed the paperwork and I was on my way. Awesome experience at an awesome Toyota dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

When you're here, you're family

By Shayna Wyatt on 8/23/2017 at 7:12 PM.

At the Mark Miller Toyota Downtown dealer location, I never felt pressured and was confident I would be taken care of from the first interaction I had with a salesman. I had contacted 6 other dealerships, all with the same request (to help me meet a specific monthly payment on my new vehicle), and none had acknowledged the request except for Ken Shaw at Mark Miller. The process was incredibly simple and I didn't spend more than 2 hours at the dealership before I drove away with my dream vehicle which I purchased for my target price. I highly recommend purchasing vehicles from this location because the whole time I was there, I felt like family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great Service Every Time

By rxtw7 on 8/22/2017 at 9:39 PM.

I leased my 2016 Tacoma at another dealership, but decided to try getting my truck serviced at Mark Miller Toyota since it was closer to where I work. I have been very pleased with the fast and friendly service for the routine maintenance items as well as a couple of other items that needed to be looked at. I especially appreciate that my vehicle is shiny clean when I pick it up, and ready for me when promised as promised. I appreciate a dealer that takes care of me the way I care for my vehicle! Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mark Miller Toyota is the best place to buy your new Toyota

By Rav4 2017 on 8/15/2017 at 6:32 PM.

This is the best dealer that I have ever been. Excellent customer service and they actually listen to you (so they hear you). I would definitely recommend other people to check out Mark Miller Toyota,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By William Moss on 8/12/2017 at 5:32 PM. Helped by I am sorry I cannot remember, but I can say that there wasn't a single person who did not do their job in an exceptional manner..

We are somewhat skeptical of companies that claim that they are going to really take care of your needs related to the products they have sold you. We have been 100% delighted and satisfied with the service ans attitudes of the Mark Miller Organization. Please keep it up. We are grateful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hard to find

By Jay1234 on 8/12/2017 at 4:29 PM.

We were looking for a 2017 Highlander. Pearl white with sand interior. Factory hitch. Scott Layton searched and he was finally able to find exactly the make and model we desired. All employees were extremely understanding and professional. This is our return visit to Mark Miller. We purchased a 2007 4 Runner which my wife has driven, care free, these ten years!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly, courteous, and knowledgeable. Great service!

By ivo98 on 8/12/2017 at 3:09 AM.

I am loving my new Toyota Corolla IM! Great service! I didn't felt pressured to buy the car like other dealers do. Very friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!

By onolinat on 8/12/2017 at 12:46 AM.

I love my new car!! I want theee next 3 years to go by slowly because I am leasing for 3 years. Their service is amazing!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stellar Experience

By EkStein on 7/26/2017 at 1:42 AM.

I came to Mark Miller Toyota knowing what I wanted and was very pleased with the ability to test drive no hassle, and to drive off the lit with my new car. I came back to have my windows tinted, and everything has worked out great. Great experience!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Stay away from these guys

By Laxbro on 7/25/2017 at 7:56 PM.

I leased a 2014 corolla. It was end of the lease and I went to refinance and I had my own bank refinance my car. The sales guy I talked to did have no knowledge about what he was talking about. In my point the sales guys who deals with the customer should have the better knowledge of day to day stuff. This is simple as xxxx that .... lease end financing stuff. I had to waste 2 days to just finish the paperwork and my stuff is not done while I am typing this review. I am giving one star because there is no option for negative stars. Peace mark miller.....

I would not recommend this dealer.