Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.4  
Friendliness
4.5  
Overall Experience
4.4  
Price
4  
Quality of Work
4.4  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Sales and Manager are nice and helpful

By chriskoo on 9/26/2018 at 4:31 PM. Helped by Weimin Guo, Soheil Sheikh.

Just bought the 2018 outlander. They are nice and helpful to explain all the features of Outlander. And understand what we need. We are happy for their services.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Did not tighten bolts after changing tires!

By Gameoffuture on 8/30/2018 at 7:41 PM. Helped by Tiger.

I have experienced very lackluster quality of work. They changed summer tires to winter tires and after driving off the lot the car was shaking and very noisy on the highway. Pulled over to find out that all the nuts were not even finger tight and the wheels were coming off the car.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bad for services

By Lancer05 on 8/11/2018 at 6:30 PM. Helped by Na.

I brought my car for recall, after I had my car back I found missing component from my engine. When I asked about it they mention that they do not tach it and ask me to buy new part. Then I found there are some thing wrong with my radiator fun it wasn't like this run all time, when I ask about it they told me to leave the car for digonis and I have to pay 125 for the serves. I could not bleave it the missedup my car and I have to pay for repair. Don't recomand this dealer for any thing. Servis or buy car.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Diagnostic for over 6 weeks without results

By Barb on 7/28/2018 at 1:39 PM. Helped by Felix Tang.

I bought electric car from mitsubishi 5 years ago. I came over 6 weeks with charging problem. My car was ok, but I couldn't charge my battery (10 years warranty for a batteries). They started to check all around accept my batteries. After 5 weeks of diagnostic they asked me to pay $118/h to continue diagnostic. When I asked them about my batteries if they ok, they told me, my batteries probably ok but they have to check everything else. I can't spend thousands of dollars for diagnostic. They don't know how long that will take and how much I have to pay to find the problem. I called head office, without luck. I'm so disappointed and helpless. Barbara Jablonska

I would not recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Sales people and manager are very kind

By jack on 6/16/2018 at 10:33 PM. Helped by Jackie, Dominick, etc..

Sales manager and sales people are very patient and kind talk with. Even the vehicle is picked-up, they still patiently answer any question you asked.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying

By 4Runner on 5/18/2018 at 9:21 PM. Helped by Jackie, Gordon and manager.

Jackie and his colleague Gordon are very helpful and Jackie is not only extend further his help to exploring the car beyond the limit to us and also find us a good deal with his manager for the car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Eclipse Cross

By Uxbridge Cross on 5/12/2018 at 3:50 PM. Helped by Jackie Guan,Domenic Chow.

The staff at Markham Mitsubishi were very knowledgeable and helpful when it came to answering my many questions. All verbal promises were honoured at the time of delivery. Overall a very pleasant purchasing experience And the Mitsubishi Eclipse Cross is a great looking vehicle that drives way above its class.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Inventory and warranty

By Simon on 5/8/2018 at 10:56 PM. Helped by Gordon Hui ,Raymond Lin.

The sales reps in the dealer are very professional. The purchase process was smooth Delivery the car very fast and helpful to explain all the features in the car. Thank you for their services I gave my sales person and finance department thumbs up.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bad experience service not recommended to customer

By Irene on 5/7/2018 at 2:50 PM. Helped by Several.

We have swaped tires resently after we have come twice because first time they have forget reset tires sensors, after they haven't checked tires properly and was lower tires pressure. When we come again they have found nail in the tire and try to claim us. Also we went to another dealership for tire replacement and they have found they can't do proper alignment because bold has broken. Now I have to pay extra money, spend my time. Also we have to replace tires every two years because they haven,t fixed it this problem before.

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Friendly, great experience

By Suiyiplo on 5/6/2018 at 3:53 AM. Helped by Jackie Guan.

Very helpful staff who helped me to change cars and told me about special promotions being offered. Would definitely come to this place to buy a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New family car RVR

By Sarah on 4/29/2018 at 2:34 AM. Helped by Jackie.

Consultant Jackie Ng spent hours introducing and explaining functions of the new vehicle to my family as we received the car. Great and warm customer service!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Markham Mitsubishi RVR AWC 2.4L 2018

By PANG on 4/28/2018 at 9:57 PM. Helped by Jackie Ng, Dominic Chow.

I purchased a RVR when Mitsubishi did the 10 10 10 warranty promotion! Glad I took advantage of it. Now I don’t have to worry about anything for 10 years! Definitely recommend Mitsubishi to anyone who’s looking for a solid buy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Tony on 4/19/2018 at 10:52 PM. Helped by Jackie NG.

Jackie was expceptiobally greet to work out a deal with and I’m extremely statisfied with his services renderd. He went above and beyond to help address all my needs. Really wonderful team as a whole. Thanks a lot Mitsubishi Markham. You got it in you so, go and get it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Syed555 on 4/18/2018 at 2:33 AM. Helped by Jackie guan, Azher, Harron.

Just bought the 2016 Outlander GT today. Jackie, Raymond Lin helped with my purchase as they were friendly and knowledgeable. Everything was great, though the remote car control looks a bit cheap. Had a great overall experience there at the dealership. In addition to that, service that the dealership is top of the line. I would recommend it to anyone if you think to buy a good vehicle for the great price just visit Mitsubishi Markham. Syed Zaidi

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great experience

By Russ Johnson on 4/11/2018 at 6:19 PM. Helped by dominic chow, jackie guan.

Very Pleasurable experience dealing with the good folks at Markham Mitsubishi. they found the exact vehicle we were looking for and in our price range! Dominic Chow the General Manager is a delightful human being and made the experience that much more enjoyable. We walked away feeling good about our great deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loving Our New Outlander

By Rhylie12 on 4/4/2018 at 3:17 AM. Helped by Jackie, Dominic, Tom.

The Staff (Jackie Dominic and Tom) were helpful, polite and very accommodating. We visited the dealership at Kennedy and #7 Highway to look at a used vehicle and, after comparing the ride, handling and rear view of another car manufacturer, we decided that the Mitsubishi Outlander was far superior in these areas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Would recommend

By Fiona on 2/28/2018 at 11:33 PM. Helped by Jackie Guan.

Just bought the 2018 outlander. Jackie and Tom helped with my purchase as they were friendly and knowledgeable. Everything was great ,thought the remote car control looks a bit cheap. Had an great overall experience there at the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mitsubishi outlawed gt

By Christina on 2/15/2018 at 1:51 AM. Helped by Jacky.

Bought a 2014 outlander today. Service there was amazing. JACKY was very knowlegabke with all the questions I had for him. Can't wait to pick up my new ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommended

By Nhelpads13 on 2/3/2018 at 11:20 PM. Helped by Raymond.

Raymond helped us all throughout out the way in choosing the great vehicle for our family. It was a great experience and will recommend him to family and friends. Thany you for the superB assistance.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible Toxic sales person

By Jenifer L. on 1/17/2018 at 12:18 AM. Helped by Jakie NG.

Jakie NG was the sales person that tried to sell me the OUTLANDER PHEV, he was really abusive and toxic after i rejected the offer he gave, started giving me looks and openly saying bad thing to me. WOW, will never go to MITSUBUSHI again.

I would not recommend this dealer.