Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience!

By Caroline Catlender on 8/10/2016 at 4:54 PM. Helped by Anthony and Mark.

We purchased a 2011 Chrysler 200 Convertible from Marshall's Auto Sales for my mother this past Spring. She wasn't necessarily in the market for a car but we knew she would LOVE to have a convertible similar to one she previously owned years ago! A blue Mercedes caught my eye so I stopped by to inquire with Anthony about the car! The Mercedes was BEAUTIFUL and in amazing condition - he could have easily sold me on it! Instead, he asked about my mother (would she be driving the car year round? how complicated of an interior would be be comfortable with? etc., etc.) With all that info, Anthony suggested we check out the Chrysler 200 he had in stock - as soon as I sat inside, I knew it was the car for her...it was even red, just like her old one! The controls were simple but it included all the bells and whistles she would love! She would also be able to comfortably drive it year round - something that would be so important with her very busy schedule! We brought the car to show my mother and she fell in love - as we knew she would! The level of care that went into helping us choose a car was amazing. In fact, the other Sales Rep, Mark, owns a 200 Convertible and also provided us with a ton of information on the car - it was truly a team effort. Once the decision to make the purchase was made, the process was flawless - quick, easy, no hassle! When we brought her to pick up the car, Anthony and Marc showed her how everything worked...and believe me, she had questions!!! My mother is thrilled with her new convertible and I would recommend anyone visit Marshall's Auto Sales for an honest, friendly car buying experience where Value is truly valued!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The nicest people you will ever meet!!!!

By The blessed customer on 4/21/2016 at 2:31 AM. Helped by Mark, Anthony.

an't say enough about Anthony and Mark. I called after I saw a car online that I liked, but after getting the door slammed in my face everywhere else I was expecting the same. The car I called about was still on the lot, and embarrassingly I told Anthony my financial history, current divorce situation, and history going to other places. He actually listened to me and assured me he would do the best he could to help me in my situation. So 4 days later I went and saw the car in person and met Mark (Anthony was out). Even though I had to repeat my story, Mark was just as willing to help. I drove the car on a test drive and was pleased. The only issue I had was the tire light was on, Mark said they would gladly take care of it. Then we dug into my struggle. I was in a tough spot, and had no other options. Mark spent over an hour with me explaining the financing they offer, the service they provide, and what MY best options were, not what HE wanted me to do. I wasn't expecting that. I had to put a little more down on the car then I really wanted to, but Mark showed me the difference if I did vs. if I didn't. I felt really good, relived and finally felt like someone actually cared about me and my ability to help myself rather then just selling a used car. I left a deposit and Mark started to get my financing approved. Just as I was leaving Anthony came in, I introduced myself and he remembered exactly who I was, when I called, and what car I wanted. I was really impressed by this. I was on edge all night, hoping that this wasn't just a dream. Mark called on Wednesday morning and told me I was all set. Everything we talked about for financing he was able to get me. The program even included a 2 year warranty. I was on cloud 9. I can't explain the feeling I had knowing I was going to be able to do this to better my situation. Some paperwork was exchanged, and a few days later I was picking up my new (to me) car and everything was done. I didn't even have to go to the RMV. Mark got me plates and the car was full of gas! I hope that others that are in my type of situation go to Marshalls to deal with Mark and Anthony. My kids love my new car, and I love that I can feel comfortable talking them around I'm a safe car. When I get close to paying this car off I am going to go back and hand them the keys and pick out a new one, with no stress. Thank you guys, you really are the best. I will tell everyone I know about you! ( I want my referral fee!! LOL)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service

By lovesparkavenues on 7/15/2015 at 9:22 PM. Helped by Anthony, Mark.

My wife and I searched the country for that "just right car". We found it at Marshall's Auto Sales. The only trouble was that the car is in Massachusetts and we are in Minnesota. Long story short I ended up flying out to Boston and driving the car home. I had a few things that I wanted done to the car before I got there and Anthony was so helpful in getting these done for me. Plus when the day came for me to fly out Anthony picked me up at the airport! It was really great to meet him in person and it proved to me they were willing to go that extra mile to help me out. Everything went perfectly. I would not hesitate to buy another car from them. Thanks for making this a pleasurable experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great Customer Service

By john on 1/20/2015 at 5:15 PM. Helped by Mark Melaragni.

First of all I never like car shopping due to some of the bad experiences I have had. I went to Marshall's with an open mind and was very surprised at the Welcome I had received from Mark, No pressure just asked a few questions to get a feel for what I needed not what he needed to sell . Customer friendly nice atomosphere.. We were able to come to a car that would best suit me in a matter of 30 minutes or so. The process was smooth and I am very happy with my purchase. Thank You Again Mark. I would highly recommend them to anyone .

I would recommend this dealer.